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Fitzgerald Toyota Chambersburg

Chambersburg, PA

4.8
806 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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1436 Lincoln Way East

Chambersburg, PA

17201

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Showing 806 reviews

December 31, 2019

Quality of service and car made the car worth this purchase. Overall I’m very happy with my purchase. I do think I was mislead with the “ no haggle pricing” as the price on the sticker in the window was not my s More

by Kelsico123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bofrone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Miley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bitner
Jan 02, 2020 -

Fitzgerald Toyota Chambersburg responded

I'm glad to hear overall the car was what you were looking for but would like to hear about the issues you had as that is not how we conduct business here. Please get in touch with me and I'll be happy to listen, 717-264-3359 and ask for Steve or email smiths@fitzmall.com. Again, thank you very much for your purchase and rest assured we don't take our customer's concerns lightly.

December 27, 2019

Jeremy was extremely helpful with the purchase of my 2019 Equinox. He took his time helping me to be completely comfortable in my decision. I never once felt rushed or pressured. Thank you for the excellent More

by PickleJane
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Fitzgerald Toyota Chambersburg responded

PickleJane, Thank you for such kind words about Jeremy and your experience while getting your new car! We appreciate you taking the time to let us know and look forward to seeing you again! Enjoy!

December 26, 2019

Excellent buying experience!!! Spoke with Mike Scholl regarding interest in a used Honda CR-V. We discussed may things regarding the Honda and our trade in, via phone, email and in More

by A & J Hockenberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Dec 30, 2019 -

Fitzgerald Toyota Chambersburg responded

A & J, WOW, thank YOU for taking the time to leave us such a great review and for traveling such a distance! We really appreciate your continued patronage here and we look forward to the 4th when you're ready! Enjoy and let us know if we can be of any help in the meantime!

December 26, 2019

Great Place to buy a car Mike Scholl was outstanding, easy to deal with and very knowledgeable. We came in sat down and within three hours drove out in a new Toyota Tacoma. More

by Robert-Burk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Scholl
Dec 30, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank YOU Robert! We are always glad to hear how our people make the difference and got you the truck you wanted quickly! Enjoy and we will see you next time!

December 14, 2019

Great All Around Buying Experience I went in to see Mike and told him my price point for a monthly payment and he made it happen. He was informative and took the time to explain all th More

by can7961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike White, Michael Scholl
Dec 16, 2019 -

Fitzgerald Toyota Chambersburg responded

Can't beat a new Tacoma that's for sure! Thank you for allowing us to make it an easy choice for you and for taking the time to let us know how we did! Enjoy it and we hope to see you next time!

December 14, 2019

Great Experience purchasing Jeep Renegade Worked with Jeremy Brown to purchase a jeep for our son first car. After speaking to Jeremy, we drove 2:45 hours to buy a car from him. When we g More

by ghockenbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Miley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank YOU! Glad to hear it was an easy decision for you to buy your Jeep here! Our people truly make the difference and it shows in your kind words! Enjoy it and we look forward to seeing you for the next one!

December 11, 2019

2014 silverado i went up to check out some truck jeremy helped us with that was quick and made it hassle free told us take it for a spin to see if we like it didnt f More

by twotimechamp20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank you for taking the time to let us know about your experience! Glad to hear Jeremy made it easy for you and that our no-nonsense way of doing business helped make the day!

December 11, 2019

bought a truck bought a 2014 silverado jeremy assisted us made it as easy and fun as he could very well recommend speak with jeremy he well take care of you!!! More

by tecc233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Fitzgerald Toyota Chambersburg responded

Glad to hear the truck purchase was easy and enjoyable and that Jeremy made the difference! Enjoy it and we will see you next time!

December 07, 2019

Great Experience This is our second Toyota purchased from Fitzgerald and we had another great sales experience. I recommend visiting this dealership with your next veh More

by bsommers86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keeron Thomas
Dec 09, 2019 -

Fitzgerald Toyota Chambersburg responded

Thank YOU! We appreciate you letting us know that Keeron did a great job and you enjoyed your experience! You're 5 stars in our book too!

December 05, 2019

Jeremy Brown was very polite, friendly, and informative. He took care of everything and got the deal we wanted with the help of Eric Herzog and Jon Akers. They all made everything very easy and fast. Thank More

by CoryM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Akers
Dec 09, 2019 -

Fitzgerald Toyota Chambersburg responded

Cory, WOW, a great testament to their customer focused approach! Thank you for letting us know Jeremy, Eric, and Jon made it a great experience! We look forward to seeing you next time, enjoy the fuel savings!

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