Fitzgerald Subaru Gaithersburg
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 193 reviews
When I have visited this dealership first time they even did not greet or asked do I need help with anything and I was not just looking outside I was inside and came to the customer service desk but later s did not greet or asked do I need help with anything and I was not just looking outside I was inside and came to the customer service desk but later someone finally asked me after I was in front of that desk for about 10 minutes so anyway they had this cash for clinkers ad and when they put information into their computer it gave $2000 trade in value so salesman said ok lets take look the car which I wanted and he searched for the keys and it urns out somebody sold that car like 3 hours before so I said it is OK even though I had an appointment so we have looked for another car anyway in the end Sales Manager came along and says he is going to give me $350 for my car trade in I asked to check on their clinker system and it gave $2000 again but he said there is some catch I said OK what is it and he showed me first this Cash 4 Clinkers program requires the following criteria be met To Qualify, your Trade in Vehicle MUST: Have a Clear Title. (excludes any vehicle with a "branded" title, i.e. flood, salvage etc.) Be in safe and drivable condition. Have been continuously registered or titled in the purchaser's name for at least the past 6 months. Be a 1989 Model Year or newer. And: The purchased vehicle must be titled in same name - or immediate family member. Only one "clinker" Trade-In credit per transaction. which met all the requirements so he started to telling me we have to change this that without knowing anything then I told that I changed all this with in the 6 months but still it was clear that this cash for clinker was a some sort of scam to bring people to the dealership. Anyway I walked out as I did not want to deal with this kind of sales manager. More
We bought a Subaru Forester from Gary this summer. I had the COnsumer Reports price sheet so I knew what the cost to the dealer was. The Fitzgerald markup was on the low end of what Consumer Reports said t the COnsumer Reports price sheet so I knew what the cost to the dealer was. The Fitzgerald markup was on the low end of what Consumer Reports said to expect, so it seemed fair. Gary was honest and not high pressure about the vehicle or the price. He gave us time to compare with other vehicles and feel comfortable that this was really the car we wanted. Also, it's great having a Subaru the year when Washington, DC sets a record for most snow. More
I have been a Fitgerald customer for over 17 years. I continue to purchase vehicles from this dealership because the staff is very knowledgeable about the vehicles they sell and they answer any questions continue to purchase vehicles from this dealership because the staff is very knowledgeable about the vehicles they sell and they answer any questions you may have. They are also extremely courteous. I highly recommend this dealership to everyone. More