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Fitzgerald Subaru Gaithersburg

Gaithersburg, MD

4.9
193 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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904 Russell Ave

Gaithersburg, MD

20879

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Showing 193 reviews

January 31, 2025

Matt went above and beyond. I am very happy with his service. He was patient, attentive, willing to help, and good with time management. Thanks, Matt! Kimberly was also amaz More

by janehgreenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

It is okay dealership. Salesman was nice but prices were not great. All cars seem to come with many addons and prices are nothing to write home about. More

by abcdef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Bryan was very helpful and courteous. He answered all my questions and the buying process went smoothly and efficiently. More

by Al-saavedra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Service with smile packed with patience- that's Raj. He treats me like I'm his only customer - even though he knows I won't be buying again anytime soon. Haha- famous last words. I bought a new '23 Fore More

by Darlingdebbie613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raj Karki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Capriles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo! In and out in 30 minutes.
January 13, 2025

Bryan was extremely patient and helpful! We went through a few options and then after that we were able to seal the deal on the car of my dreams! More

by scastrogolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

This is the sixth Subaru we’ve owned and the fourth dealership. We knew what we wanted. What I appreciated about Bryan is how it wasn’t the hard sell. When I said contact me by email, that was respecte More

by C &K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

This review is long overdue, I purchased a car 8 months ago and it has been great. The best part has been the customer service at Fitzgerald. Bryan said to me that once someone buys a car from Fitzgerald t More

by dani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

He was very knowledgeable and extremely helpful to me in making sure all of my concerns were addressed and all of my needs met. Highly recommend him to anyone! More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Fitzgerald Subaru Gaithersburg responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

January 10, 2025

The process of closing was very efficient. Enjoyed the all electronic signing process very much. More

by Dhfickett
Recommend Dealer
Yes
Employees Worked With
Bryan Sainz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

They really went out of their way to do what I wanted QUICKLY. I seriously put them in the wringer to get me test driven, trade assessed, loan docs written, tags transferred and out the door in 1.5 hour More

by mina3333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cox, the finance guy? Tony, the management guy?
Jan 10, 2025 -

Fitzgerald Subaru Gaithersburg responded

Thank you for your kind words! We appreciate your positive feedback.

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