Fitzgerald Mazda Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent and Efficient based on my experience here I will never go to another dealer for a car purchase. Anthony,Ginger and John were all great to work with. I did a lot of research on the car on my ow will never go to another dealer for a car purchase. Anthony,Ginger and John were all great to work with. I did a lot of research on the car on my own before stepping foot on the dealership lot. I had about 30 or so emails with Anthony before my visit and he never pressured me at any point. If the service department is as good as the sales team... I will drive the 38 miles for service. Great Job! More
A great experience overall. The product speaks for itself, and the salesman, Anthony Johnson was both helpful and a pleasure to work with. I definitely recommend this dealership to anyone looking for itself, and the salesman, Anthony Johnson was both helpful and a pleasure to work with. I definitely recommend this dealership to anyone looking for a car in the area, new or used. More
Outstanding service as usually from Fitzgerald. I have used two seperate dealers in Maryland. Both have been fantastic. I highly recommend Annapolis Fitzgerald. Each time I have been there they have been used two seperate dealers in Maryland. Both have been fantastic. I highly recommend Annapolis Fitzgerald. Each time I have been there they have been extremely courteous, quick, efficient, and thorough. More
If purchasing a vehicle from this dealer, I recommend working with Anthony Johnson. He is a naturally patient person, and excels in customer service. Perfect. working with Anthony Johnson. He is a naturally patient person, and excels in customer service. Perfect. More
My wife and I bought a Mazda 3s certified car from this My wife and I bought a Mazda 3s certified car from this dealership. We were very happy with both the selection process, financing, and delivery of t My wife and I bought a Mazda 3s certified car from this dealership. We were very happy with both the selection process, financing, and delivery of the car. The General Manager Mr. Tawab, Sales Manager Mr. John, and the entire Sales/Fianancing team were friendly, honest, respectfull, and willing to listen to us and recommend to us the car that fits our requirements. My wife and I would go back and buy another car from this dealership and this management team. I would strongly recommend that you go see Mr. Tawab and Mr. John at the Mazda dealership when you want to purchase your next car. These people are certainly on your side and are willing to listen to you and sell you a car that fits your needs. Just stop by and say hello to them and you will see the difference. Not pushy at all but very honest. Thank you the Fitz Mazda team at Annapolis Fitz Mazda. Regards, Azy/VS More
My boyfriend and I came in looking to buy a car with a set budget. Chris showed us the available cars on the computer and then took us out to see them on the lot. He was very friendly and knew the answers set budget. Chris showed us the available cars on the computer and then took us out to see them on the lot. He was very friendly and knew the answers to all our questions about the car. We test drove the car and decided we wanted it. He was nice enough to let us use the car before we had paid to go to a bank. And had already had our paperwork ready when we got back. He was very up front about the car. Even set us up for an appointment to get the roters rotated the nexxt day free of charge to use. Detailed our car, looked amazing. They told us about a warranty plan that they are just just programming into their system this week. And actually made an appointment to come back to dicuss the program. We are very pleased and iff we ever need or want to buy again we will return here. I have nothing but positive things to say about this dealership and Mr. Watson. I would definietly recommend them to others looking to buy. Great friendly service. They make you feel very comfortable and you don't feel pressured to buy a car like most places. More
Crooks! I had an appt for weeks for the accelerator recall repair and also asked for estimates to replace headlights and fog lights which were cracked and etched and asked if they could find out why my recall repair and also asked for estimates to replace headlights and fog lights which were cracked and etched and asked if they could find out why my radio reception is terrible. After keeping me waiting for over an hour they said they didn't have the parts for the recall. They don't do recall work on the weekends so I wasted a day of annual leave. They then said they don't work on radios since I had aftermarket satellite radio antenna installed for my portable radio - because the mazda reception was so bad! They said they don't replace the whole headlight with cover and that I could have them try to polish the etched covers. I told them they already did that and made it worse and you can purchase and install your own headlamps from mazda parts bought on the internet. Then they tried to tell me I had oil leaks and bad gaskets that would cost $3600 to fix. This is bull unless they caused it themselves which they shouldn't have even looked at. I have it serviced regularly and have no leaks. It was especially suspicious because when I dropped my car off at the desk an older gentleman was paying just that amount for a identical list of problems on his car. These guys are crooks! Don't trust them with your vehicle. More
Only dealer who quoted the bottom price without a problem. I have bought new and a used car from Fitzway and I am very pleased with their non-pressure service throughout the entire car buying proces problem. I have bought new and a used car from Fitzway and I am very pleased with their non-pressure service throughout the entire car buying process. I would absolutely recommend Fitzway and I would certainly purchase cars from them again. More
Everyone I delt with was very professional and went above and beyond my expectaions. I am a single woman and was a little nervous about buying a car. John Gay called me within hours of my email request on in and beyond my expectaions. I am a single woman and was a little nervous about buying a car. John Gay called me within hours of my email request on information. He understood what I was looking to do and went about to make it happen. He even went as far as to have the car delivered to my house with paperwork ready to be signed. It took at the most 15 minutes and the exchange was made, papers signed, and I had the new car a wanted! He is even going to FEDEX my tags when they come in!! I have told many many people how pleased I am with this dealership. I could not even imagine a procedure running smoother than this did! I am beyond pleased!! Thank you!! More
Stay awaay from the serice department! They tried to charge me $600 to fix something that only cost me $40 to do at my local car shop! And they were horrible to me. Do not sign any paperwork! They asked charge me $600 to fix something that only cost me $40 to do at my local car shop! And they were horrible to me. Do not sign any paperwork! They asked me to sign before inspecting my car and then said that I had committed to the work by signing the paper. Stay away! More