Fitzgerald Hyundai Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome Service Rep The Service reps in the Hyundai service center are the best especially Donnie!. Although at times you may have to wait. During visits where I had to The Service reps in the Hyundai service center are the best especially Donnie!. Although at times you may have to wait. During visits where I had to wait no one seems upset about the wait. The Service Reps never make you feel like your being rushed. They take time to listen to your concerns, answer questions and assist in providing workable solutions. Thank you to Donnie and his team for always making me and my family safe with our cars. More
Very pleased Fitzgerald was very responsive with my questions even before I committed to buying from them. The agent, Jennifer, was very responsive from beginning Fitzgerald was very responsive with my questions even before I committed to buying from them. The agent, Jennifer, was very responsive from beginning to end making sure I understood everything. She was even willing to ask some questions weeks after I bought the car. More
Happy with Fitzgerald Hyundai We purchased our new Tucson 2017 at Fitzgerald Hyundai and are pleased with the professional staff. We were able to take our time checking out the veh We purchased our new Tucson 2017 at Fitzgerald Hyundai and are pleased with the professional staff. We were able to take our time checking out the vehicles and did not feel pressured into purchasing. When we negotiated the price, it was done in a straightforward manner. The car did have a small scratch that the dealership took care of free of charge. More
Very very pleased Fitzgerald is a great place to work with. Always feel comfortable and welcome. This is my 4th car, 3 lease and now purchase and there will be many Fitzgerald is a great place to work with. Always feel comfortable and welcome. This is my 4th car, 3 lease and now purchase and there will be many many more More
Awful experience See other comments. Awful experience will never use this dealer again. Lost second key to a brand new 2018 vehicle!!! Full of excuses not prepared for See other comments. Awful experience will never use this dealer again. Lost second key to a brand new 2018 vehicle!!! Full of excuses not prepared for my arrival, tried to force me to go with dealer financing! Sales rep made inappropriate comments about my body and appearance I felt like I was working with the female version of Harvey Weinstein! More
Car purchase Unfortunately we were paired with a relatively new salesperson who didn’t seem to know what he was doing. The sale was rescued by the sales manager wh Unfortunately we were paired with a relatively new salesperson who didn’t seem to know what he was doing. The sale was rescued by the sales manager who rushed in when he heard us getting exasperated with the salesperson. More
car purchase Anthony in sales, was very sincere in helping choose the vehicle with the options we needed and the color in & out and went above and beyond his duty Anthony in sales, was very sincere in helping choose the vehicle with the options we needed and the color in & out and went above and beyond his duty to make us feel at ease and comfortable knowing how to work all the options on the vehicle and to insure the bluelink was working as well. (this was done on his off time) I will tell everyone to buy a car from this place. Jay R also was the best sales manager. I give the place an A+. I had since lost a key since I purchased the suv. The parts dept and service dept worked with me to get another one. Roger More
An overall positive review Except for waiting over 30 minutes for a car that didn't arrive, it was quite pleasant as it was the last time. Because we were open about wanting to Except for waiting over 30 minutes for a car that didn't arrive, it was quite pleasant as it was the last time. Because we were open about wanting to check out another dealership, we had the feeling that they were waiting out the clock, but it could be that they were having trouble locating it, as they did with the wheel locks the following day. We liked dealing with Mr. Kim, and we are very happy with our purchase. More
excellent Very happy with Fitzgerald and with the salesperson, Jay Rad, who is excellent. I would definitely go to him again and recommend others to use him. Very happy with Fitzgerald and with the salesperson, Jay Rad, who is excellent. I would definitely go to him again and recommend others to use him. More
Great All my experience was excellent with Larry, might want to upgrade before three years if possible. I can't recall the name of the insurance person from All my experience was excellent with Larry, might want to upgrade before three years if possible. I can't recall the name of the insurance person from Alstate was fantastic but I had a better deal, and the great gentleman who completed the transactions at the end of deal. A great experience. I wished they were of honored some money being this my third Hyundai from this same dealership. Thank you More