Fitzgerald Hyundai Rockville

I recently went to Fitzgerald's Hyundai, located in North Bethesda, and was pleasantly pleased by the service that I received. I was in search of a new car and within an hour I had found exactly want I had b Bethesda, and was pleasantly pleased by the service that I received. I was in search of a new car and within an hour I had found exactly want I had been looking for. With the assistance of Ben (the salesman) and Pete (the manager) I ended up with great customer service and a great deal. Ben was so extremely knowledgeable, honest, and helpful during the entire process. He thoroughly answered all of my questions, made sure I had an opportunity to test out all of the features on the car, and even took the time to explain all of the technical aspects of the car. I absolutely despise pushy salesmen and Ben was far from that. Thanks Ben! Pete was equally as helpful. He made sure I got the best deal possible and was friendly and personable. The excellent service did not stop there. After taking the car home and noticing a small scratch on the bumper, I immediately called Ben thinking I would get the run-around and again, to my surprise, I was told to come in the following day and that they would take care of everything. No questions...no running around. I took the car to their body shop where a gentleman by the name of Isaac took great care of me. He was friendly and courteous and although they were completely booked he squeezed me in and fixed the car. I have absolutely no complaints! I hope to continue my relationship with them as I am sure that I will soon be purchasing another car for my brother. Thank you guys for your superior service! You will definitely be seeing me again. More

The salesman was helpful and cooperative and, above all, low key, which I prefer. There was no pressure to buy or to hurry to reach a decision, rather an effort to work with me to find the most suitable mod low key, which I prefer. There was no pressure to buy or to hurry to reach a decision, rather an effort to work with me to find the most suitable model. Feleke was very patient over several weeks in letting me test drive a number of cars till I found the one I was most comfortable with. The pricing was transparent and very competitive. The only negotiation was over the offer for my trade-in, which was also conducted in a hassle free way with a mutually agreeable outcome. Also there was no undue pressure to load up the sale with after-market options. After I reached my deal with the salesman the finance office took me through the various services and options that the dealership likes to sell, but at my request this process was extremely quick to accommodate my schedule and again with no undue attempt to pressure me into additional expenditure. The whole sales process was unusually agreeable. Full marks! More

Purchased a new Hyundai Genesis. Entire experience from beginning to end was extraordinarily positive. They had the best pricing in the area, significantly better than their competition. Everything is on t beginning to end was extraordinarily positive. They had the best pricing in the area, significantly better than their competition. Everything is on their website and very transparent. Sales represntative Feleke Kenaa was thoroughly professional and went the extra mile to get me the specific car I wanted. It was a pleasure working with him. Would highly recommend both the dealership and Mr. Kenaa. More

I thoroughly enjoyed working with Chris Kelly and the manager who both were more than helpful. Mr Kelly was very informative and helpful. I believe he is a valuable employee to Fitzgerald Dealership. Mr manager who both were more than helpful. Mr Kelly was very informative and helpful. I believe he is a valuable employee to Fitzgerald Dealership. Mr. Kelly knew the cars and was extremely professional in making the sale. I am truly glad I visited and bought my Hyundai there. More

I had a terrific experience with Fitzgerald's White Flint Hyundai dealership. My salesman, Feleke Kenaa, was patient and the opposite of what you'd expect from a "high pressure car salesman." While he gave Hyundai dealership. My salesman, Feleke Kenaa, was patient and the opposite of what you'd expect from a "high pressure car salesman." While he gave me a lot of information concerning the purchase of a new car and showed me a number of features on that car, he never "told" me how I should think. It was refreshing! I was provided all the information I needed to make an informed decision and I was allowed the freedom to make that decision on my own. I bought a new Sonata from Feleke and I'd buy from him again. No doubt about it! More

Truly saying i have hardly got such an exceptional service while buying a new car. The employee, Jay Krishna helped with everything and persuaded me to buy a car. I bought a Hyundai Accent 2012 car. B service while buying a new car. The employee, Jay Krishna helped with everything and persuaded me to buy a car. I bought a Hyundai Accent 2012 car. Before going the fitzerald dealer, i never thought about getting a Hyundai Accent 2012 car. But after i went to the dealer,i realized that i should not miss such an affordable and nice car. I give all the credit to employees of Whiteflint fitzerald and especially Jay, for helping me out to buy a right car.I would definitely recommend other customers to go to fitzerald for buying a car. If i have to buy a car again, i would go to fitzerald without any second thought. You are the best!!!! fitzerald. More

Feleke Kenaa was attentive, responsive, and patient. He know the differences among the vechicles, is not pushy, remembers you and what you talked with him about the last couple of times that you saw him. know the differences among the vechicles, is not pushy, remembers you and what you talked with him about the last couple of times that you saw him. A solid dealer that I would recommend to a friend. More

This is my second time buying from Fitzgerald White Flint Hyundai. What drew me back (in addition to the fact that I was very happy with my previous Hyundai purchase and wanted to replace our aging Toyota wi Hyundai. What drew me back (in addition to the fact that I was very happy with my previous Hyundai purchase and wanted to replace our aging Toyota with another Hyundai) was the absolute low-pressure, stress-free experience of buying a car from this dealership. The salesman I worked with--Feleke Kanaa--was great; he was very thorough in pointing out all of the features of the Elantra I was interested in, but never gave me the hard sell. I used to hate the process of buying a car, because I hated having to deal with overaggressive salespeople trying to get me to part with as many of my dollars as possible. ("Yes, that's the price we agreed on, but it didn't include X, Y, and Z, so the actual price is...") With Fitzgerald's fixed-price sale policy, you know exactly what you're going to pay up front, without having to comb over every detail to look for hidden costs. Maybe I could have gotten a slightly better price if I'd been willing to put the time and effort into really haggling with another dealership, but for me, a few dollars in possible savings is not worth that kind of unpleasantness. More