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Fitzgerald Hyundai Rockville

Rockville, MD

3.4
488 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 488 reviews

April 03, 2017

Outstanding Everything about my purchase of a new Sonata was terrific. Marcus Reid was the ultimate salesman --answering all my questions, providing a thorough ov More

by frfitzpat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Apr 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your thoughts about Marcus and thank you for choosing Fitzgerald! Drive safe, and we'll see you soon.

April 02, 2017

Amazing experience Awesome experience. I work a busy schedule and the Santa Fe was exactly what I was looking for as a family vehicle. They found exactly what I wanted a More

by layken32410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hanagan John Mondiz, Marcus Reid , Kenny Li
Apr 06, 2017 -

Fitzgerald Hyundai Rockville responded

It was such a pleasure working with you and we are so glad we could find the right car for you! Thank you for bringing your business to Fitzgerald and we hope to see you in for service in the future.

April 01, 2017

New car purchase I had a wonderful experience purchasing my new car at the dealership. Marcus was very kind and helpful. I would definitely recommend people in the fut More

by madeleine.pennock14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Apr 06, 2017 -

Fitzgerald Hyundai Rockville responded

Madeleine, thank you for choosing Fitzgerald! We hope to have you back to our dealership soon.

April 01, 2017

Good Experience Staff was friendly and courteous. Helped in getting a good deal however spend more time in figuring out term for the lease. Overall experience was sat More

by pranaymax126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Prakash, Kenny Li
Apr 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your feedback with us! Unfortunately to find the best deal for our customers sometimes it does take a bit more time than expected. Our Sales Manager, Jeff Shaver, would love to speak with you about your experience and he can be reached at 301-881-4000.

April 01, 2017

For Tucson Limited bought Over all is satisfactory. Wish the sales receipts could be itemized more clearer. Marcus Reid is very friendly and helpful. He was not pushy. Also More

by ikshen0717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Apr 06, 2017 -

Fitzgerald Hyundai Rockville responded

We appreciate your patience with our reconstruction process as we look to improve our facilities. Ideas and suggestions from customers are always welcomed as they too help us improve for the future. Thank you for taking the time to share and please know your comments have been passed along to management for review. We hope to see you at our grand re-opening within the next month!

March 31, 2017

Excellent service Excellent job Jacob is a excellent employee thanks and Ben Santani to. I'am very happy with my new Car and i recommended my better advisor Jacob More

by miguel.gonzalez2910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Camacho, Gobind Samtani
Apr 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your review with us Miguel!

March 29, 2017

Good car Excellent service while renovations going on. Minimum space of working area and other things are exceptionally well. After sales service and follow on More

by susantha1974u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your feedback with us Susantha! Please contact us if you have any concerns about your visit 301-881-4000, we'd love to hear from you.

March 28, 2017

Recent Purchase Our daughter had a positive experience ten years ago at Fitzgerald and is still getting great service from her Hyundai, so we decided to test drive a More

by rtheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Li
Mar 31, 2017 -

Fitzgerald Hyundai Rockville responded

The Fitzgerald auto family is happy to have been of service to you and your family! We appreciate your business so much and are happy to hear Kenny was such a help to you during your car buying experience. Enjoy your new Sonata!

March 28, 2017

Another great job by Marcus reid and fitzgerald hyundai They all did an outstanding job! I leased my third straight car with Marcus reid, and it's my FIFTH straight lease/purchase at fitzgerald hyundai of More

by ravens108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Mar 31, 2017 -

Fitzgerald Hyundai Rockville responded

Wow! Thank you for your loyalty to our business! So happy to hear Marcus has been such a help to you over the years. We look forward to seeing you soon!

March 24, 2017

Excellent Am just glad that i Came to Fitzgeralauto mall for my car buying everything was perfect friendly environment good employee helpful and know how to gui More

by pjeng38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamadou Touray
Mar 24, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you so much for sharing your feedback with us! A happy customer always makes us smile. Please let us know if you need anything in the future 301-881-4000!

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