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Fitzgerald Hyundai Rockville

Rockville, MD

3.4
488 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 488 reviews

June 17, 2017

My experience of automobile purchase. It was as easy as a lovely walk in the park! All issues were effortless addressed by Kenny,my salesman. My delivery time was done to work with my sche More

by flashmobbutterfly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Chavez, Kenny Li
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Fabulous to hear! Thank you for choosing Fitzgerald and we hope to see you again next time.

June 17, 2017

Reasonably Honest, Not Pushy, No Frills Fitz Hyundai was supportive, accommodated my schedule. I shopped other dealers, and the Fitz team was the one with the least pushiness and gimmicks. T More

by lukewimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reid
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing Luke, we appreciate your feedback very much! We are thankful that you had an overall pleasant experience while doing business with us. At Fitzgerald we take honesty and integrity very seriously and would never intentionally add charges not approved by a customer. Our General Manager, Greg Lewis, would be happy to clear up any confusion you might still have about how we corrected our error and he can be reached at 301-881-4000 or lewisg@fitzmall.com. We hope to hear from you soon & sincerely thank you for your business!

June 17, 2017

Great Dealership In my opinion, the Fitzmalls are the best places to purchase a vehicle. There is never any "pressure." The sales people obviously have been selected c More

by marybeth.bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith & Pete (sales managers)
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for making your family part of our family! We're so happy we could be of assistance to you during your recent purchase and we look forward to taking care of you all for many years down the road. Enjoy your new car and we can't wait to see you next time!

June 17, 2017

Another excellent buying experience Kenny Li and the rest of the staff I dealt with were consummate pros. Could not have been a better buying experience. Good chance I'll never buy anoth More

by therareone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Li
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

WOW! Thank you for such kind words. It's truly a pleasure serving guests like you in what can be a stressful purchase. We hope to be of service to you for any auto need in the future. Drive safe!

June 16, 2017

Great buying experience This was a great buying experience! I went in looking to get an appraisal on my old Hyundai Tucson, and ended up walking out with a brand new 2017 San More

by snetter44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Congratulations on your new Santa Fe & thank you so much for sharing about your 5 star experience! We're glad Jay was available to assist you and hope we can be of service to you and your Santa Fe in the future.

June 16, 2017

Good purchase I am very pleased with my new car and the experience of purchasing it. I would recommend the dealership to others. Thank you and best regards More

by denis.demblowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Glad we could be of assistance to you Mr. Demblowski! Enjoy your new car and drive safe!

June 15, 2017

Happy customer I am very happy with my vehicle and with the customer service we received from the sales & finance staff. I was disappointed about the new grad incent More

by nhofmeis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcus Reid
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thanks for sharing with us! If you feel you wrongfully missed out on the grad incentive please give our management team a call at 301-881-4000 so we can look into this for you. We look forward to being of service to you again in the future.

June 15, 2017

Awesome! This dealership was amazing! Absolutely everyone greeted me with open arms and took the time to make sure all of my needs were met! The staff was so f More

by julie.b.hance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Moran, Bob in finance, Kenny Li
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for your business and for your referral Julie! It was our pleasure serving you and we wish you many safe miles in your new car.

June 11, 2017

BEST We are TOTALLY satisfied with both the dealer (to date, we have purchased 3 vehicles from Fitzgerald), + manufacturer (this is our 2nd Hyundai). WE WO More

by rollerkunkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Hemnani
June 09, 2017

Great new car purchase experience The sales individual that I worked with was very professional and attentive to my needs. He provided me with the information and calls me occassionall More

by gasonye46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gobind Samtani
Jul 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your feedback about Ben. We are glad he was able to assist you during your visit and hope we can be of service to you again in the future!

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