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Fitzgerald Hyundai Rockville

Rockville, MD

3.4
488 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11411 Rockville Pike

Rockville, MD

20852

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Showing 488 reviews

August 17, 2017

Fitz Mall Rocks Love this dealership. Their advertisements match what you get when dealing with them. Thanks to Chris for his efforts in getting me the vehicle I aske More

by garaged987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Watson
Sep 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you so much for sharing! We are happy to hear your experience went so well and hope your new car is treating you well.

August 17, 2017

Feel Like Family at Fitzgerald Auto Mall From the first telephone contact, 8 years and two cars ago,every interaction with the folks at Fitzgerald has been friendly, helpful and professional. More

by s1ship40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Posada, Greg Lewis
Sep 06, 2017 -

Fitzgerald Hyundai Rockville responded

Mr. Shipley, we can't begin to describe the smile your review brings to our faces! Thank you so much for sharing and for joining the Fitzgerald family many years ago. We can't wait to serve you again in the future, drive safe!

August 17, 2017

Sonata review Great experience and fourth time returning customer so I am a fan of Fitzgerald Automall. The service department is also a welcome addition and conven More

by maurpot
Recommend Dealer
Yes
Sep 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for your continued business over the years! We love serving our customers in all things auto and hope to be of service to you for many years to come.

August 15, 2017

Customer satisfaction review Amazing experience. Highly recommend Peter C. as salesperson. Very personable and accommodating. Great customer service all around. Would definitely r More

by jadasaxon97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter C., Kenny Li
Sep 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for sharing your 5 star review with us Jada! We are happy to hear you had such a terrific experience during the purchase of your new vehicle. Please let Peter, Kenny, or anyone on the team know if you should need any assistance with anything! 301-881-4000

August 15, 2017

Positive Hyundai Buying Experience We researched buying this 2017 Sonata Hybrid at other Hyundai dealers in the metropolitan Washington DC area. Fitzgerald Hyundai was outstanding in ev More

by sarahrsullivan
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finance person whose name I cannot remember
Sep 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for shopping the #FitzWay Sarah! We love having Jay on our team and are so excited you were able to work with him during your visit. Wishing you many safe and memorable miles in your 2017 Sonata Hybrid!

August 12, 2017

Satisfied Customer Outstanding service and customer relations from start to finish. Mr. Fitzgerald and his team meet all expectations ...the Fitzway. It' was a win-win e More

by shea5013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Ferraro - Service Desk
Sep 06, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you so much! We are thrilled to hear you've had such wonderful experiences both in our showroom and in our service department. Mr. Fitzgerald and our entire team appreciate your business so much and we look forward to continuing to serve you and your vehicle!

August 11, 2017

Hyundai Sonata It was an overall positive experience. Jay was knowledgeable and professional. He asked the manager's questions as needed. I would recommend him to More

by nblendman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Manager
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

We value your business and your referrals alike! We hope you are enjoying your new Sonata and look forward to assisting you in the future. Drive safely!

August 11, 2017

2017 Sonata Limited 2.0T Decent vehicle at average price. Didn't need to buy a new vehicle. Without the reasonable offer on trade I would not have done the deal. Win win. More

by mowattno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Radhakrishna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Hemnani
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you for choosing Fitzgerald! We are happy to hear you walked away with a win and we look forward to providing you a winning experience again in the future. Enjoy your new Sonata!

August 11, 2017

GREAT!!! Great Experience. Honest, upfront, no games. Do your homework as always and know what you want before you go then they will help you buy it! The staff More

by hammill.eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

Thank you SO MUCH Eric!! We loved working with you at your recent visit and hope to serve you again down the road. Drive safe and take care!

August 10, 2017

Ben 3rd time he's sold me a car and is well manures and courteous knows his business Ben was the Best salesmen worked me until I was ready and very patient he's very pleasant pays attenuators my needs and concerns never let him go he's More

by bbush7979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete, Gobind Samtani
Aug 16, 2017 -

Fitzgerald Hyundai Rockville responded

We are so proud of Ben for taking such great care of our customers! Thank you so much for sharing about your experience and we hope you are still enjoying your new car. See you soon!

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