Fitzgerald Countryside Hyundai
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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AVOID! Brought my 2017 Hyundai Tucson for servicing since the air conditioning stopped working after only 38,000 miles. My service rep was Garrett Gale. Ex Brought my 2017 Hyundai Tucson for servicing since the air conditioning stopped working after only 38,000 miles. My service rep was Garrett Gale. Explained to him the situation regarding the air conditioner as well as the coolant in my reservoir goes from full to completely empty in a matter of 6-7 months. Stated to me engine coolant is 50% water and having to fill the entire reservoir in 6 months was normal due to evaporation (Which is entirely incorrect. On average you lose about 3-5 ounces of coolant a year, not an entire gallons (reservoirs) worth). Few hours later I receive a call back and I'm asked if I had been involved in a wreck, which obviously I had not (clearly no damage to the cars body or on the cars history report). He also states the coolant missing may also be connected to the damage to the condenser despite saying earlier in the day it was normal to lose a gallon of coolant in 6 months. I then get a call 30 minutes later that there is metal broken on the condenser and this was caused by a rock somehow flying through the front of the cars grill, air filter, and other components, striking it. I asked, how did they know a rock did this? Garrett states he doesn't know this and this is just the narrative he has come up with. He also states to me that metal is "indestructible" and doesn't break on its own. It would cost 1200 dollars to fix my AC condenser because Hyundai would not reimburse them if they sent the defective condenser back. Dave Bartelis refused to work with us on any kind of price. 1200 dollars or nothing. Ignore any kind of feedback that they will leave below. They are only required to respond by policy and it will be disingenuous. Also, the car isn’t under my name, which they will comment we couldn't find you in our system. It's in my fiances name. More
Car purchases Worst experience I have ever had buying a vehicle, after sending my concerns to the dealership all I got was a text from sales manager. Have already g Worst experience I have ever had buying a vehicle, after sending my concerns to the dealership all I got was a text from sales manager. Have already got a friend to shop elsewhere. Will continue to encourage friends and relatives to shop elsewhere. More
Low pressure, efficient, professional I had done a lot of research online and went in to test drive a Hyundai Kona. The salesperson made eye contact but did not rush over in the lot as we I had done a lot of research online and went in to test drive a Hyundai Kona. The salesperson made eye contact but did not rush over in the lot as we got out of our car. He allowed us to walk around a bit and then approached. The low key approach made me feel better about the whole process. They had the exact vehicle I wanted on their lot. Adam explained their straightforward sales approach and arranged a test drive. We decided to purchase the vehicle that day and I can't believe has smoothly and quickly the entire process was. It left me feeling confident about the car, the price and the dealership overall. I would definitely recommend this dealership and prefer it over another Hyundai dealership that I purchased my previous vehicle from. More
Excellent customer service I was well informed, good communication, friendly, did not feel pressured, Called me throughout process to keep me updated, went over all workings of I was well informed, good communication, friendly, did not feel pressured, Called me throughout process to keep me updated, went over all workings of car and did not rush me and answered all my questions. More
Fourth Dealership I had decided to replace my 2014 Honda CRV. Decided on a Mazda. Starting price so high it turned me off. Used Costco Auto Buying service for another H I had decided to replace my 2014 Honda CRV. Decided on a Mazda. Starting price so high it turned me off. Used Costco Auto Buying service for another Honda CRV. Price ended up $4000 higher than it was supposed to be. So much for no haggle price. Also lowest Trade in Offer. Next Honda dealership told me It'll give me X amount for my trade in. I was happy, but while talking with me, reduced trade in price by $300. Left them. Now I figured I'll just keep my SUV, then saw $50 gift card by Hyundai to test drive a vehicle. Went for Kona and Tucson. Bruce Henley helped me. Explained no haggle pricing. I also asked to test drive a Santa Fe. Found out Hyundai offering 72 mos. 0% interest. Next day I spoke with Mark Silver, Sales & Leasing Manager. Had question about my title. Mark ended up taking the time to answer many question very honestly. I decided to have my SUV appraised by them to trade in. Highest offer I got. Went home. Went on Kelly Blue Book and found out it was a fair deal. Later that day I went and bought the Santa Fe. Debbie Greene handled my financing without any games other dealerships have played in the past. When I got home my wife told me last year we bought our daughter a car there and the experience was great then too! Seems Fitzgerald has earned a long term customer! More
7th or 8th car purchase here. Need we say more? Another great experience with "V" and Debbie. In and out within a few hours! The reason it even took that long is because Debbie was trying to get us Another great experience with "V" and Debbie. In and out within a few hours! The reason it even took that long is because Debbie was trying to get us the best rate she could on financing and we told her we were in no hurry and we would wait for all responses from all the banks. They are the best people to work with. When people treat you with respect, tell you the truth and give you an honest deal, you tend to go back again and again. This is exactly what my Wife and I do because they are fair, honest and do not feed you BS. As long as Debbie and "V" are there, we will never buy a car anywhere else, PERIOD! More
Efficient courteous, timely service. Sean checked me in took all my queries for remedying things and by the end of the day it was done and I had a lovely clean car, exc3llent service, ple Sean checked me in took all my queries for remedying things and by the end of the day it was done and I had a lovely clean car, exc3llent service, pleasant staff a pleasure dealing with this car dealership. More
Fabulous Customer Service From first point of contact with email from Jason, to the appointment of a test drive with Jorge and to the actual purchase transaction with Debbie wh From first point of contact with email from Jason, to the appointment of a test drive with Jorge and to the actual purchase transaction with Debbie what great Team Work!!! I had not purchased a car in 10 years and wasn't looking forward to the experience; however did I get treated with professional care. I can't thank you all enough for the hassle free afternoon. I LOVE my 2019 Hyundai Veloster Turbo... More
Great buying experience We have dealt with Fitzgerald for many years and have never had a bad experience. Bruce Fonte was our salesperson with our last few purchases. He wa We have dealt with Fitzgerald for many years and have never had a bad experience. Bruce Fonte was our salesperson with our last few purchases. He was extremely knowledgeable and was very patient answering our questions. He also went over the features of our new car before we left the lot. We highly recommend Fitzgerald and Bruce. More
Treated us extremely well The sales team and the financial director worked extra hard to make sure the purchase of the new Sonata Sport and the trade and early lease terminatio The sales team and the financial director worked extra hard to make sure the purchase of the new Sonata Sport and the trade and early lease termination was in our best interest. Even a few days later after the initial deal and we changed our mind turning in the '16 Veloster lease, they were able to retrieve the car and get it back to us. My son loves his new Sonata, dad has his Veloster back and mom continues to love her '17 Sante Fe Turbo. We are a Hyundai family and Fitzgerald is our dealership. More