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Fitzgerald Chrysler Dodge Jeep RAM Hagerstown

Hagerstown, MD

4.7
150 Reviews
Hagerstown, Maryland Chrysler Dodge Jeep Ram Dealership Serving Frederick, MD, Chambersburg, PA, and Waynesboro, PA For drivers in Frederick, MD, Chambersburg, PA, and Waynesboro, PA, Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown is the reliable destination for all your automotive needs. Whether you're in the market for new Chrysler, Dodge, Jeep, and Ram models or high-quality pre-owned cars, our dealership has you covered. Our commitment extends beyond sales at Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown, and we take pride in being your comprehensive automotive solution. Visit our dealership in Hagerstown, MD, to experience the FitzWay, today!
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171 S Edgewood Dr

Hagerstown, MD

21740

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Showing 150 reviews

December 15, 2023

This is one of the best dealerships in the area. Went into the dealership to purchase up a new daily driver and was helped by Joseph. He made the entire process strait forward and easy. I would defi More

by cc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Bis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

We had a problem with our psi tire inflation screen notice.It would not go off.John Louro helped us.He knew exactly what the problem was and took the time to explain what we needed to do if it happened More

by Lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Louro
September 04, 2023

Guaranteed loaner for life is a complete lie . We paid for what? Can't even get car fixed unless we have a loaner. People do have to work so buyer beware of the lies before buying. More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Scott tourangeau
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Sales team brought in a car from another one of their locations instead of having to drive 2 hours! Was very pleased with everything that was done to make me a satisfied customer! Will return again for More

by KDawg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Phillips, Josiah Kearney
May 17, 2023

Ordered my new TRX through them. Kept me updated through the whole process and made the buying process simple. Will definitely recommend More

by aharshman111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaimen
May 16, 2023

This dealership has a wide assortment of vehicles priced correctly for today’s market. The ease of using their online system for looking for vehicles makes dealing with this dealership even better. When loo More

by dalia.i.diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamin, TJ
August 31, 2021

I sent an email asking specific questions about a vehicle they had for sale. I got back a general computer generated email with no results. I bought a vehicle online somewhere else. Thanks Fitzgerald!!!! More

by BHX
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
August 01, 2021

After being towed in, crew drove over an hour to get us an emergency part. Got us back on our 6+ hour way. THANK YOU More

by mj9townsend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
March 23, 2021

Let’s just say I won’t be calling them again but thanks I called for information on a particular vehicle and by the time they responded after I had said I was interested the vehicle was sold More

by jhaysoza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Mattioli, Quenton Dixon, Ian Miller, Allen Ayers, Terry Phillips
September 19, 2020

They never returned a call and reply by email took 17 days. I could have walked there & back in that time. Save your energy. I took my money elsewhere. Guess they make enough money !!! More

by mcars13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Phillips
2
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