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Fitzgerald Chrysler Dodge Jeep RAM Hagerstown
Hagerstown, MD
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Unexpected pleasure. Was dreading pulling into the dealership expecting to have to wheel and deal. Surprisingly, the car I had expressed interest in was waiting for me wi Was dreading pulling into the dealership expecting to have to wheel and deal. Surprisingly, the car I had expressed interest in was waiting for me with a nice sign with my name on it (made me feel like a VIP). Test drove the jeep and when we returned my trade in had been evaluated and we waited for the numbers. We about fell off of our chairs when the price of the new vehicle and the offer for our trade in exceeded our expectations, thus no haggling was necessary. The new vehicle was whisked away for gas fill up and detailing and was ready to go when we finished the purchase. Aaron was outstanding in both personality and knowledge. The best experience we've ever had when purchasing a vehicle. More
Awesomeness Went here to buy a Dodge Journey and they had rows of them.. Within a minute of pulling in there was a salesman that came to help me in anyway possibl Went here to buy a Dodge Journey and they had rows of them.. Within a minute of pulling in there was a salesman that came to help me in anyway possible.. I would recommend Hoffman to anyone! Really a great place!! More
no haggling required Thank you Kevin for making buying the vehicle of my dreams painless. I was ready to fight for price and services that Kevin offered before I even ask Thank you Kevin for making buying the vehicle of my dreams painless. I was ready to fight for price and services that Kevin offered before I even asked. It was the best buying experience I have ever had. More
Fifth purchase, still satisfied We just purchased our fifth vehicle (3rd Dodge) from Hoffman and remained very satisfied with the experience. The whole deal was very smooth and stres We just purchased our fifth vehicle (3rd Dodge) from Hoffman and remained very satisfied with the experience. The whole deal was very smooth and stress free. More
Quick & Easy Service was very fast. I went in the night before checked out the vehicle, test drove it. Decided I wanted to purchase, it wouldn't be ready until the Service was very fast. I went in the night before checked out the vehicle, test drove it. Decided I wanted to purchase, it wouldn't be ready until the next day. Paperwork, and car was ready to go when I went in the next day. Within 30mins everything was signed and I was leaving with my new car. More
Great experiences I've now purchased 3 vehicles from Hoffman and have had a great experience each time. Especially this most recent purchase they really went above and I've now purchased 3 vehicles from Hoffman and have had a great experience each time. Especially this most recent purchase they really went above and beyond expectations. More
Take me seriously ! Looking to buy a 2015 Wrangler. Possible purchase between Hoffman and Buchanan. Pulled up to Hoffman Jeep and the salesmen were leaning on a new car Looking to buy a 2015 Wrangler. Possible purchase between Hoffman and Buchanan. Pulled up to Hoffman Jeep and the salesmen were leaning on a new car dipping tobacco and not even acknowledging me. I had to walk to them. After I explained what I was looking for he said thank you and started to walk away. I said "dont you need my name and #?" C'mon people, are u that lazy? Never did call me and I had to call numerous times to get any answers. I finally got tired of the crap and went off a little. Salesman called me with the #s I was looking for. P*ss poor sales people. Wow ! Should have waited and purchased elsewhere. More
Second jeep great vehicle. Our experience was very good. We will most likely buy our next vehicle from Hoffman. Our salesman was very helpful with everything.all the other staff Our experience was very good. We will most likely buy our next vehicle from Hoffman. Our salesman was very helpful with everything.all the other staff was very helpful also. More
The old additonal fee's trick I had made an offer on a used car that was listed at $30K . My offer was a little less and it was accepted by the dealership via email. They advertise I had made an offer on a used car that was listed at $30K . My offer was a little less and it was accepted by the dealership via email. They advertise all over the internet that the car is certified with a 3 month warranty. When I asked what the certification included Mrs. Jacks (her real name) told me the certification is an additional $500 and they couldn't sell me the car for the agreed upon price. I already agreed to ay their $300 processing fee, wasn't that enough? Well, I cancelled a deal I had on another car for this one and now I am out for both. Really disappointing to have to deal with people like this. Please be careful when dealing with this crew. I will make sure to spread this word on every review site available on the internet. More
Very easy to deal with! No misleading internet price. Went to 2 other dealerships before Hoffman. Both had internet price that included rebates that most people would not qualify for and would not go much Went to 2 other dealerships before Hoffman. Both had internet price that included rebates that most people would not qualify for and would not go much lower then the MSRP. Won't go back to either again after dealing with Hoffman Chrysler Jeep. The internet price was the price of the vehicle. Even got them to go a little lower. Probably could have got a little cheaper but overall was a fair price. And the Sales team was much friendlier than the others! More