Fishers Imports

EXCELLENT SERVICE DEPARTMENT!! When my husband and I purchased my Audi from Fishers Imports a few months ago, they mentioned that they would be opening their own service department When my husband and I purchased my Audi from Fishers Imports a few months ago, they mentioned that they would be opening their own service department soon. We already had a place where we took our vehicles for service AND was conveniently located near our home, so I didn't give it much thought. When it came time for the 35k service on my car, my husband suggested I give Fishers a call. I resisted because of the distance from our home and it being such a new service department. My husband pointed out that the service technicians would have to be highly qualified to work on the types of vehicles that Fishers sells, so I decided to give them a call. From the moment I spoke with Simon, in the service department, I was hooked! He was extremely personable and accommodating. As we talked, he determined the type of service my Audi needed and gave me a quote (which included the taxes and Indiana fees) and also emailed me a copy of the itemized form. When I dropped off my car, Simon went over the paperwork with me to be sure it matched what we had originally discussed, asked if I had a specific time I'd like my car done by and gave me a loaner car for the day. After the service tech completed his inspection, Simon gave me a call to let me know the overall condition of my car and that a couple of parts would need to replaced in the near future because they showed wear and tear. Although he let me know how much the parts would cost, he didn't try to pressure me into getting the work done that day. When I picked up my car, there were no surprises and the amount due was the exact amount that Simon had quoted. Simon was even kind enough to give me a call later that evening to let me know that I had left something in the loaner car. I was just SO impressed with Simon and the overall quality of the service department that I have decided to take my Audi to Fishers for regular service even though it's about a 25 min drive from my home. Their professionalism and friendly service make it well worth the drive! More

Fishers Imports= Satisfaction These guys know what they are doing. Quality, reliability, and customer satisfaction is their forte. These guys work with absolute transparency which These guys know what they are doing. Quality, reliability, and customer satisfaction is their forte. These guys work with absolute transparency which I liked the most. No xx!! They speak truth and they speak it loud and clear. Excellent service. Terry is a young and dynamic personality who delivers what he says. Very comforting and very straightforward. I now know where to go for "exotic" and "quality" cars. More

Very Very Satisfied!! Terry is very professional and very accommodating. He listens well and attended to our request. It was an exceptional experience overall and we are ve Terry is very professional and very accommodating. He listens well and attended to our request. It was an exceptional experience overall and we are very very satisfied with our Lexus. More

Excellent friendly service We actually enjoyed buying our new vehicle from this car lot. Very friendly from the moment we walked in, test driving the vehicle, to the moment we w We actually enjoyed buying our new vehicle from this car lot. Very friendly from the moment we walked in, test driving the vehicle, to the moment we walked out. More

Love these guys! Just purchased my second car from them. They really listen to what you want and do everything possible to get you in that vehicle. They don't try to p Just purchased my second car from them. They really listen to what you want and do everything possible to get you in that vehicle. They don't try to push you into something you're not interested in like other dealerships. Thank you Peyman and Amir for the wonderful service! More

Test Drive=Purchase I was trading in an Infiniti QX56 and moving to a luxury car. It was important to drive the different models for comfort. These guys were extremely fl I was trading in an Infiniti QX56 and moving to a luxury car. It was important to drive the different models for comfort. These guys were extremely flexible. I knew that they were going to get my business.......it was a matter of what car. The Audi A8 won. The application process is fast and with options. My next car will come from these guys..............again and again. More

Amazing employees, fast service, no hassle. Traded my c300 for this a3 and the process was so fast I couldn't believe it. Other dealers I've dealt with in the past take forever, never give strai Traded my c300 for this a3 and the process was so fast I couldn't believe it. Other dealers I've dealt with in the past take forever, never give straight answers and send your credit to all this finance companies which end up hurting your credit due to all the different inquiries. in this situation this transaction was done in about 30 minutes, also my credit report only has 1 or 2 inquiries which is great. I can't believe it. I want to thank everybody at Fishers Imports that make this possible. Companies like Fishers Imports with clearly defined cultures allow for distinctive customer experiences. More