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First Texas Honda
Austin, TX
2,675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,675 reviews
June 26, 2011
Examples of exceptional service include the no-haggle pricing, which really makes you feel like you are not getting ripped off, and prices were very competitive. We pointed out a few dings in the used ca pricing, which really makes you feel like you are not getting ripped off, and prices were very competitive. We pointed out a few dings in the used car during our initial test drive, and the dealership repaired them without knowing we'd be back to purchase the car. Information about the cars they have available, including the CarFax and VIN, is available on their website, so we were able to do our research before we came to the dealership to test drive. I would definitely recommend this dealership to friends. More
by Tucker Austin
Employees Worked With
Joe Reyna, Joe Reyna
March 30, 2011
I haven't had any work done yet so can't answer the quality of work question. I knew exactly what I wanted- model, color, accessories. Karl was helpful, explained everything and pointed out some th quality of work question. I knew exactly what I wanted- model, color, accessories. Karl was helpful, explained everything and pointed out some things I hadn't thought of. But he didn't try to pressure me into any decisions. He knew about the FIt and was able to answer my questions and I was out of there with just what I wanted. The other staff were very efficient & helpful. I can see why they get the Chronicle Best of Austin award. Paula Traffas More
by pjtraffas
Employees Worked With
Karl Lewis, Karl Lewis
March 19, 2011
These people will chaet you while there being nice to you.They take advantage of everyone that walks in the place.The service guy will accuse you of any problem .Beware of Armondo, gareet liming supposed you.They take advantage of everyone that walks in the place.The service guy will accuse you of any problem .Beware of Armondo, gareet liming supposedly threatened my insurance agents elderly dad --he is not a good person--they are all very sleazy and creepy and I would stay far away from this place. Trudy in service is honest but watch out for everyone else More
by c142880c
Employees Worked With
beau on contract,Garrett liming, armondo, Beau Barrett, Trudy Adams, Armando Ponce
December 14, 2010
our honda pilot visits first texas honda every so often for service. craig our service write is great. every time. always happy, in a good mood and willing to help us out. armando the drive manager takes c for service. craig our service write is great. every time. always happy, in a good mood and willing to help us out. armando the drive manager takes care of us if craig isn't there. both of these guys always make sure our honda stays safe and reliable. can't wait to see the new store! More
by swimmingt
Employees Worked With
craig and armando, Armando Ponce
April 23, 2008
Be aware buyers. I was looking for the new Honda accord Be aware buyers. I was looking for the new Honda accord coupe and I called them twice, asking if they had specific trim/color I wanted.(EX w/ black/b Be aware buyers. I was looking for the new Honda accord coupe and I called them twice, asking if they had specific trim/color I wanted.(EX w/ black/black) They told me they did and since none of the nearby dealers had it, I drove 30 miles to Austin. Guess what happened? haha I met this guy, Chris who was on the phone w/ me and verified the availability of the coupe. me: So, can I take a look? chris: Sure, let me go grab the key. After 5 minutes he comes back and tells me that he doesn't have it. c: Oh I'm very sorry. I thought you meant LX. When I hung up the phone with you, I realized I was looking at the wrong car. me: huh? Why didn't you call me back then? c: well, you've told me you were on your way so I thought I could talk to you in person about it. hahaha just ridiculous...I wasted another 30 minutes or so because he told me how beautiful silver cars were.so I said let's take a look. He comes back after 10 minutes and tells me they dont have it hahahahaha IT was so ridiculous that I couldn't even get angery with him. so any of potential buyers out there, plz ask them 3 times, if not 4 times, about they are saying. I "only" asked them twice so I wasted my time and gas ;) I ended up buying the desired trim/color from another dealer and I'm waiting for Honda to call me for a survey. Guess what I'm gonna talk to them about? I hope it doesn't happen to other people...jesus... More
by leggysoe
Employees Worked With
Chris Luke
