First Texas Honda
Austin, TX
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Everyone was very friendly and professional; no hard sale tactics; great selection; competitive pricing; decent trade in offer; dealership facilities are excellent - cappuccino! Great job! tactics; great selection; competitive pricing; decent trade in offer; dealership facilities are excellent - cappuccino! Great job! More
This was the best car buying experience I have ever had. Thanks to Alan and all the staff. I will definitely come back to purchase other vehicles or service requirements. Thanks to Alan and all the staff. I will definitely come back to purchase other vehicles or service requirements. More
Service was excellent and much faster than expected. Clear explanation of work that was done. Wait area for customers was nice, many seats where one could work without distraction, and excellent coff Clear explanation of work that was done. Wait area for customers was nice, many seats where one could work without distraction, and excellent coffee. Car wash was nice perk. More
While we were waiting to get our 2007 Honda CRV serviced, Tim basically helped me entertain my two kids after they ate donuts at the coffee bar. He showed us some of the cool new features that are currently Tim basically helped me entertain my two kids after they ate donuts at the coffee bar. He showed us some of the cool new features that are currently available on cars in the Honda line up. Tim was very helpful and when we return in a few years to purchase an Odysey van, we will certainly ask tim to show us all the cool new features available at that time. More
The following is what most impressed me with First Texas Honda: their efficiency (they are most accommodating in arranging an appointment and do the work quickly), ability to answer all my questions a Honda: their efficiency (they are most accommodating in arranging an appointment and do the work quickly), ability to answer all my questions and explain everything clearly, the facility is exceptionally clean and well-appointed, they offer a ride as an alternative to waiting at the dealership, they have a nice section in the dealership to buy accessories, etc. (I got a great sunshade made for my FIT) thrilled that they wash my car for free at each service trip!!!! (never had a dealership do that in the past) More
Bought my car (2003 Honda Civic) from First Texas about 8 years ago and have had a great experience with the sales and service personnel every time. First Texas Honda is a first class operation!! Thanks for years ago and have had a great experience with the sales and service personnel every time. First Texas Honda is a first class operation!! Thanks for your ongoing support. Sincerely, Philip Overbaugh More
I had a very satisfactory experience. The only thing I didn't like is the price. I used a coupon, but still paid $43.00 for the oil change. The coupon only covered rotating the tires. I almost bought a didn't like is the price. I used a coupon, but still paid $43.00 for the oil change. The coupon only covered rotating the tires. I almost bought a Toyota. I liked the fact that Toyota offered to service a new car for free. More
We are a two Honda family. However, I am the one who brings the Hondas in for servicing. I ALWAYS request that Little John be the technician to service our Hondas. No one else will do. He does an exc brings the Hondas in for servicing. I ALWAYS request that Little John be the technician to service our Hondas. No one else will do. He does an excellent job of taking care of our cars. My Honda Civic is now 10 years old. I have told Little John that he is going to have to keep this car running for at least another 10 years because I could not bare to part with her. She is like a best girlfriend. You can drive a car, or you can drive a Honda. Thanks John and Little John for another great experience! Susan Ross More
Customer service is excellent from the moment you drive in to the moment you drive away. The staff work hard to be friendly and courteous, and to explain what will be happening with your vehicle service. in to the moment you drive away. The staff work hard to be friendly and courteous, and to explain what will be happening with your vehicle service. I appreciate the free loaner vehicle option, which we have used several times when our vehicle will take more then just a few hours. Overall we are very satisfied with First Texas Honda! More
The 100K service experience was rated great because the service associate told me upfront what it involved, and how long it would take. And, he was right (rather than down playing the details or the wait service associate told me upfront what it involved, and how long it would take. And, he was right (rather than down playing the details or the wait time). More