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First Texas Honda

Austin, TX

4.8
2,675 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,675 reviews

August 24, 2013

Everyone was very friendly and professional; no hard sale tactics; great selection; competitive pricing; decent trade in offer; dealership facilities are excellent - cappuccino! Great job! More

by megangay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Sands; Jim Ruggierre, Beau Barrett, Brian Brown
August 22, 2013

This was the best car buying experience I have ever had. Thanks to Alan and all the staff. I will definitely come back to purchase other vehicles or service requirements. More

by Javoperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Taylor
August 22, 2013

Service was excellent and much faster than expected. Clear explanation of work that was done. Wait area for customers was nice, many seats where one could work without distraction, and excellent coff More

by beckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bartlett, Chris Dugas, Joe Reyna
August 22, 2013

While we were waiting to get our 2007 Honda CRV serviced, Tim basically helped me entertain my two kids after they ate donuts at the coffee bar. He showed us some of the cool new features that are currently More

by KWLawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim New Guy in new cars, Tim Brown
August 21, 2013

The following is what most impressed me with First Texas Honda: their efficiency (they are most accommodating in arranging an appointment and do the work quickly), ability to answer all my questions a More

by chrisrubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dottie
August 16, 2013

Bought my car (2003 Honda Civic) from First Texas about 8 years ago and have had a great experience with the sales and service personnel every time. First Texas Honda is a first class operation!! Thanks for More

by poverbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack & Chris, Jack Wright
August 11, 2013

I had a very satisfactory experience. The only thing I didn't like is the price. I used a coupon, but still paid $43.00 for the oil change. The coupon only covered rotating the tires. I almost bought a More

by jwilks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kline
August 08, 2013

We are a two Honda family. However, I am the one who brings the Hondas in for servicing. I ALWAYS request that Little John be the technician to service our Hondas. No one else will do. He does an exc More

by susanross10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the service department Little John the technician
August 03, 2013

Customer service is excellent from the moment you drive in to the moment you drive away. The staff work hard to be friendly and courteous, and to explain what will be happening with your vehicle service. More

by killamfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Olsted
August 02, 2013

The 100K service experience was rated great because the service associate told me upfront what it involved, and how long it would take. And, he was right (rather than down playing the details or the wait More

by cm7059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy
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