First Texas Honda

Beware Financing dept add-ons! They snuck in a $3K Alpha Warranty without asking me if I wanted it or giving me any info about it. Day after I signed the financing contract I notic They snuck in a $3K Alpha Warranty without asking me if I wanted it or giving me any info about it. Day after I signed the financing contract I noticed the additional charge I didn’t agree to. The Finance Manager who put together the paperwork apologized and said he would definitely get that charge removed within two months. It’s been four months now and I’m still paying interest on their mistake. I see other similar complaints about this dealership on other sites also. I recommend avoiding them to be safe. More

The lot was very clean and had a fabulous snack bar. Our salesperson was very nice and attentive. Everyone we spoke to was very kind and helpful. It took a long time but overall I was happy witht he pur Our salesperson was very nice and attentive. Everyone we spoke to was very kind and helpful. It took a long time but overall I was happy witht he purchase. More

Again, the excellence of the service is getting even more impressive. Beside the already mentioned outstanding professionalism, knowledge, perfect quality service each time, friendliness, extra care, now th impressive. Beside the already mentioned outstanding professionalism, knowledge, perfect quality service each time, friendliness, extra care, now the new scanning system at check-in is impressively welcoming with the advisor (Chad) and assistant (Brad, Grant) taking notes of any question I had about car. Chad (lead advisor) again showed the super-extra mile in everything as mentioned in my previous reviews. Moreover, the nation wide recall from the factory on the fuel pump propeller was amazingly organized, fast, prompt, of course free of charge. Also complimentarily the staff washed and detailed my car w/o even telling (I was very surprised when I got into the car after the service). The complimentary snacks and drinks, specially Starbuck style lounge is outstanding also! In my past experience of a repair for a chip malfunctioning (a factory bug) the First Texas Honda specialists (Chad, Fred being main advisors) provided amazing service and update to me, while the high class loaner (hybrid new models, leather seats) offered an experience beyond belief. I totally recommend this place, it is the best service dealer in my US nationwide, Canada and international experience. More

My wife and I have been loyal customers of First Texas Honda for over a decade. We always want to work with Karl Lewis, who gives us good advice and very fair deals on new Hondas. If you are looking for Honda for over a decade. We always want to work with Karl Lewis, who gives us good advice and very fair deals on new Hondas. If you are looking for honest and knowledgeable, ask for Karl Lewis. We got to meet and work with Finance Manager Megan Volkerding - another stellar First Texas Honda team member. We sailed through the final buying process thanks to Megan. We moved to another town about 35 miles from Austin, but the trip into First Texas Honda is well worth it. More

Always a great experience here! ! Chad Power and Daniel Ocampo are topnotch!! I highly recommend First Texas Honda and The service team to all. They know their stuff. ! Chad Power and Daniel Ocampo are topnotch!! I highly recommend First Texas Honda and The service team to all. They know their stuff. More

I would recommend any of my family and friends to use First Texas Honda. I have used them for service previously and I was very pleased with the customer service and work on my car. This past week I came First Texas Honda. I have used them for service previously and I was very pleased with the customer service and work on my car. This past week I came to purchase a car and I am very pleased. Corey was exceptional with helping me figure out what would work best for me (lifestyle and price range). The car buying process can be intimidating and Corey immediately eased any anxiety I had. I was not just a transaction but provided me with real advice and information. Definitely consider buying your car with First Texas Honda and ask for Corey. He not only helped me with the initial process but has been available for me via text/call for any follow up questions I have about my car. Excellent customer service. More

Our service advisor, Leo, was amazing! He kept us updated on the service that was recommended and worked with us to keep the work within our budget. He kept us updated on the service that was recommended and worked with us to keep the work within our budget. More

Always provides Exceptional service! Knowledgeable staff from check in, service advisors and technicians. State of the art visual recordings of the vehicle during check in as well as a Knowledgeable staff from check in, service advisors and technicians. State of the art visual recordings of the vehicle during check in as well as a video of the multi-point inspection check. Clean, comfortable and welcoming waiting area with a fully staffed complimentary barista service. Usually about a 2 hour wait but it seems shorter. I service 2 different vehicles here and have had different advisors. Yesterday's visit was with Raymond, he was professional, courteous and kept me informed throughout the service. Thank you First Texas Honda for your always excellent service throughout my 27+ years going to your dealership from new car purchases to continued maintenance and service. More

First Texas Honda is where I usually get my vehicle serviced and repaired and I have always had excellent service experience and great customer service. Ty greeted me in the service area and got all of serviced and repaired and I have always had excellent service experience and great customer service. Ty greeted me in the service area and got all of the details and provided me with an estimated time to complete my service. More