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First Texas Honda

Austin, TX

4.8
2,680 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,680 reviews

February 25, 2025

The lot was very clean and had a fabulous snack bar. Our salesperson was very nice and attentive. Everyone we spoke to was very kind and helpful. It took a long time but overall I was happy witht he pur More

by simplychris1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Volkerding, Tyler Pelham
Feb 27, 2025 -

First Texas Honda responded

Thank you for the positive review! We're delighted to know you were overall satisfied with your experience. While we appreciate the kind words, our team aims to deliver 5-star worthy experiences to each client. I'd love to know if there's anything else we could improve upon, and I hope you will contact me at Timothy.Shook@cagaustin.com with any additional feedback. Thank you again. :) - Timothy Shook, COO

February 20, 2025

Again, the excellence of the service is getting even more impressive. Beside the already mentioned outstanding professionalism, knowledge, perfect quality service each time, friendliness, extra care, now th More

by Paul O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Powers
Feb 24, 2025 -

First Texas Honda responded

Paul, thank you for your incredible review. We’re thrilled to hear that our team—especially Chad, Brad, and Grant—helped create such a welcoming and efficient experience for you. Your kind words about our service, amenities, and recall process mean a lot to us. We look forward to welcoming you back for many more outstanding visits. :) - The Team at First Texas Honda

February 12, 2025

My wife and I have been loyal customers of First Texas Honda for over a decade. We always want to work with Karl Lewis, who gives us good advice and very fair deals on new Hondas. If you are looking for More

by hellerstedtjohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Megan Volkerding
Feb 17, 2025 -

First Texas Honda responded

Thank you for your loyalty and for sharing your experience! We're delighted to hear that Karl and Megan made the car-buying process smooth and enjoyable. It's always an honor to have longtime customers like you, and we appreciate you making the trip to work with us. We look forward to serving you again in the future! :) - The Team at First Texas Honda

February 02, 2025

Always a great experience here! ! Chad Power and Daniel Ocampo are topnotch!! I highly recommend First Texas Honda and The service team to all. They know their stuff. More

by jeddzeppelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Powers
Feb 06, 2025 -

First Texas Honda responded

Thank you so much for your wonderful review! We're thrilled to hear that Chad and Daniel provided you with top-notch service. We appreciate your recommendation and look forward to continuing to serve you! :) - The Team at First Texas Honda

January 31, 2025

I would recommend any of my family and friends to use First Texas Honda. I have used them for service previously and I was very pleased with the customer service and work on my car. This past week I came More

by Val Gr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Garrard
Feb 06, 2025 -

First Texas Honda responded

Val, thank you for sharing your positive experience with us! We’re thrilled to hear that you had a great car-buying experience and that our team was able to provide you with helpful and honest service. If you ever need anything in the future, don’t hesitate to reach out. We appreciate your support and look forward to assisting you again! :) - The Team at First Texas Honda

January 10, 2025

Our service advisor, Leo, was amazing! He kept us updated on the service that was recommended and worked with us to keep the work within our budget. More

by MsZen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rodriguez
Jan 14, 2025 -

First Texas Honda responded

MsZen, thank you for taking a moment to let us know how we're doing! We're proud to see this feedback for Leo, and we hope to have the opportunity to serve you again in the future. Take care! :) - The Team at First Texas Honda

December 31, 2024

Always provides Exceptional service! Knowledgeable staff from check in, service advisors and technicians. State of the art visual recordings of the vehicle during check in as well as a More

by Linda W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rodriguez, Raymond Nguyen , Jack Wright, Jay Jank, Ty Winn, Carlos Cortez, Tony Oborny
Jan 02, 2025 -

First Texas Honda responded

Linda, thank you for supporting us over the last several years! We greatly appreciate your continued trust in us, and we will be sure to relay your kind sentiments to our team. We look forward to serving you again next time! :) - The Team at First Texas Honda

December 29, 2024

First Texas Honda is where I usually get my vehicle serviced and repaired and I have always had excellent service experience and great customer service. Ty greeted me in the service area and got all of More

by mcrobinson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Dec 30, 2024 -

First Texas Honda responded

Thank you for your wonderful feedback! We’re so glad to hear that Ty and our service team have consistently provided you with excellent service. It’s our goal to make every visit smooth and efficient, and we’re happy to know you’ve had such positive experiences. We look forward to continuing to serve you in the future! :) - The Team at First Texas Honda

December 25, 2024

The service is exceptional and professional. The sales people are friendly, professional and knowledgeable. My salesman was Aaron Garcia. I highly recommend him if you will be buying a vehicle a More

by Newtonlulew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Clauss, Aaron Garcia, Emily Upton, Ivan Heredia, Ty Winn, Kim Dawson, Manny Jalandoni, Sammy Mills
Dec 30, 2024 -

First Texas Honda responded

Thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience with Aaron and our team. It means a lot to us that you felt well taken care of throughout your visit. We appreciate your recommendation and look forward to assisting you again in the future! :) - The Team at First Texas Honda

December 03, 2024

Julien Rodriguez from sales and Chris Ray from finance both were exceptional. In my past experiences, I have never encountered such excellent customer service. Your service was clear, straightforward, an More

by waglaire5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ray, Julian Rodriguez
Dec 12, 2024 -

First Texas Honda responded

Thank you for sharing these kind words for Julien! We are beaming with joy to see that everything was seamless on your visit. We appreciate you being part of our First Texas Honda family! :) - The Team at First Texas Honda

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