First Hyundai - Service Center

First service appointment Had my Sonata serviced for first time. As promised with purchase, the first appointment was covered at no cost as part of their lifetime package. Well Had my Sonata serviced for first time. As promised with purchase, the first appointment was covered at no cost as part of their lifetime package. Well done. Unfortunately, the Sonata has an annoying/intermittent squeak when going over bumps. They lubricated the bushings and I was on my way. Yep, the squeak has returned. Need to get this resolved. More

Took my current vehicle in for service and ended up trading My current vehicle had a service appointment. Hana texted previous day inquiring if interested in trade in. Wasn't considering, but, her friendly per My current vehicle had a service appointment. Hana texted previous day inquiring if interested in trade in. Wasn't considering, but, her friendly persuasion convinced me to, at least, talk about it. Once at dealership, Obi was a friendly, helpful, courteous, salesman. He made the entire process easy (except for a hiccup of miscommunication on trade in value) BTW, 2nd vehicle purchased at this dealership and I LOVE the service dept! More

Service performed well. Brought car. It was done within an hour. Waited for the car. Everyone was friendly and understanding. Will return again for the servi performed well. Brought car. It was done within an hour. Waited for the car. Everyone was friendly and understanding. Will return again for the service. More

Genesis Service Review Great dealership for sales and service. Very transparent business. Been doing business with them for a few years now. The product is great and the ser Great dealership for sales and service. Very transparent business. Been doing business with them for a few years now. The product is great and the service A+ too! More

'First for Life' - watch out Bought a new Elantra about 10 months ago. They advertise free oil changes for life and other services. What they don't tell you is that you have to Bought a new Elantra about 10 months ago. They advertise free oil changes for life and other services. What they don't tell you is that you have to follow their excessive service plan for which you have to pay for the additional items. 5k miles is free. 10k miles they add a fuel system cleaner - $8 item but charge $25. Watch out for the 15k and 30k services. I'm due for the 15k for which they include a road test, air filters, alignment, blalance and rear brake cleaning (whatever that is). So this 15k oil change now costs almost $300. The only item in the Hyundai manual besides the oil change and a few inspections is the cabin air filter which you can buy for under $20. I always suspected it was a scam but finally got proof. If you like to maintain your vehicles beyond the recommendations, this is a reasonable offer but I doubt many people would choose this on their own. I have a 10 year old Honda still running strong with routine basic maintenance for almost 180k miles. Living in New England, that is about all you can expect with the salty roads. More

Was not helped at all with dangerous car to drive Called to set up an appointment for car that is dangerous to drive. Was lied to that rental would be available. Left with car still broken Called to set up an appointment for car that is dangerous to drive. Was lied to that rental would be available. Left with car still broken More

Horrible customer service was denied access to genal manager regarding my vehicle was profiled by race had a appointment looked over for appointment then talked down to when i was denied access to genal manager regarding my vehicle was profiled by race had a appointment looked over for appointment then talked down to when i recieved a call back was lied to numerous times will be escalating this as far as i can go ......worst ever do not go here More

Oil change Arrived on time for my appt. Left in waiting room for over an hour and my car not touched. After complaining my car was serviced. Arrived on time for my appt. Left in waiting room for over an hour and my car not touched. After complaining my car was serviced. More

Service was fast and accurately priced Jeff was very helpful quick service vehicle inspection was right on point told me I needed front brakes give me honest “which is a good price great s Jeff was very helpful quick service vehicle inspection was right on point told me I needed front brakes give me honest “which is a good price great service More

Great experience! My experience with First Hyundai was surprisingly a great one...I mean, no one wants to hear they need a new transmission! Jeff Cabral was a pleasure My experience with First Hyundai was surprisingly a great one...I mean, no one wants to hear they need a new transmission! Jeff Cabral was a pleasure to work with and really made the whole experience a great one! I would recommend First Hyundai for any of your maintenance issues. More