First Hyundai - Service Center

Maintenance (service department) Overall oil change and tire rotation was completed in approximately an hour or so (maybe 1.5 hours) I was satisfied with this. Asked for a shuttle ser Overall oil change and tire rotation was completed in approximately an hour or so (maybe 1.5 hours) I was satisfied with this. Asked for a shuttle service to the mall while I waited but not sure it was given with open arms as it appeared to be an inconvenience. I understand it was a busy day but if you offer a service, please ensure you have the capacity to deliver the service and do it with a smile on your face. i felt like such a burden to your department and immediately regretted asking for it. Rates below are specifically for services completed on Saturday 4/28. Secretary, Christie was friendly, smiled and very sweet. Provided me with a free coupon for a car wash so it was def a win at the end. I would say the overall ambiance of the department didn’t make me feel like a valid customer for the most part. I will say that the shuttle service was provided and I do appreciate it as it made the wait time seem quicker. just providing honest experience as I do believe there is always room for improvements. Anyway, thanks Hyundai. Love my car :) More

First Hyundai Great experience! My service representative Angela Kiesman was amazing! This lady knows how to take care of the customer. A true asset at First Hyunda Great experience! My service representative Angela Kiesman was amazing! This lady knows how to take care of the customer. A true asset at First Hyundai! More

Angela won me back I gave Angela 5stars. She’s professional and helped win back my trust. Billy manager is horrible. He’s left me frustrated and never will buy a car fr I gave Angela 5stars. She’s professional and helped win back my trust. Billy manager is horrible. He’s left me frustrated and never will buy a car from this dealership again. My car was still under warranty when my paint was chipping. He didn’t care and left me feeling so sad that my car came from this place. I’ve dealt with him on other visits, only to leave me feeling so defeated. More

Above and beyond service Angela was very kind and efficient. She went out of her way to anticipate my needs, and her desire to help was genuine. She was able to arrange for ex Angela was very kind and efficient. She went out of her way to anticipate my needs, and her desire to help was genuine. She was able to arrange for expedited service due to inclement weather. I left feeling well taken care of, and have told several people about this positive experience. More

Satisfied I am pleased to report that although there were some issues and misunderstandings during a recent service visit - service manager Harold did right by I am pleased to report that although there were some issues and misunderstandings during a recent service visit - service manager Harold did right by us and addressed the situation professionally and timely. We are very satisfied with the final outcome. More

I was pleased I was very pleased with the service I had received to my vehicle. People were very friendly and helpful with information. If I had 1 complaint, it wo I was very pleased with the service I had received to my vehicle. People were very friendly and helpful with information. If I had 1 complaint, it would be that, all other dealerships that I have bought brand new vehicles from have always washed and vacuumed after having service done to my vehicles. Maybe it is just a A Hyundai thing. I have always bought brand new vehicles my entire life, so far. That is about 40 yrs now. More

First Hundai No waiting at service center. Took care of me and my car immediately. I was short on time and the service person did awesome moving things along. P No waiting at service center. Took care of me and my car immediately. I was short on time and the service person did awesome moving things along. Picking up my vehicle they gave me an over the top review of what was done and addressed any concerns I had. More

Molly sticker Took car before scheduled time. All work performed well and as promised. Price was less than what I was quoted. Service assistant was very friendly Took car before scheduled time. All work performed well and as promised. Price was less than what I was quoted. Service assistant was very friendly and competent. More

Routine oil change I bought my car in 2011 from this deal shop and overall am Please with the service department. I am not giving 5 stars as I cannot see why a routine o I bought my car in 2011 from this deal shop and overall am Please with the service department. I am not giving 5 stars as I cannot see why a routine oil change takes 1.5 hours. This was explained as a 12 point inspection was made also. Still not seeing how this would take 1.5 hours with an appointment. Oil was changed and tires checked for air, no rotation, maybe fluid fill up for the windshield. I simply can’t wait for this length of time in the future. More

Same day fix for check engine light issue Very impressed with my recent service at First Hyundai. I was traveling out of town the following day and needed my Sonata fixed ASAP. They isolated Very impressed with my recent service at First Hyundai. I was traveling out of town the following day and needed my Sonata fixed ASAP. They isolated a cam shaft issue and had me underway in a couple hours. Kudos to Tiffany and the crew at First Hyundai service. More