188 Reviews of First Hyundai - Service Center
Great service @ First Hyundai! Just wanted to let everyone know about the great service I always receive @ First Hyundai. My service advisor Angela took care of everything. My servi Just wanted to let everyone know about the great service I always receive @ First Hyundai. My service advisor Angela took care of everything. My service experience was painless. More
Excellent Customer Service & Total Transparency First Hyundai in North Attleboro exceeded my expectations when it came to customer service and total transparency. The Customer Service Specialist ale First Hyundai in North Attleboro exceeded my expectations when it came to customer service and total transparency. The Customer Service Specialist alerted me to my expired registration sticker during his “walk around” of my Sonata. The team at First Hyundai was able to provide that additional service so I didn’t have the headache of going to another auto body shop to get a new sticker. A technician also shot a 90 second video from the undercarriage of my car, showing me exactly what they were looking at. They found nothing wrong with my vehicle - and simply provided me with an oil change, new sticker, and free car wash. I didn’t feel any pressure to pay for services my car didn’t need. First Hyundai acquired a new lifetime customer! More
Was pleasant Service is great however I had a negetive expriene with sales it was a bit pressure and agressive making the experience of buying a car stressful Service is great however I had a negetive expriene with sales it was a bit pressure and agressive making the experience of buying a car stressful More
Satisfied 100% I am extremely satisfied with the service I’ve received every time I go to First Hyundai! It’s rare for me to be going to get servicing done at my dea I am extremely satisfied with the service I’ve received every time I go to First Hyundai! It’s rare for me to be going to get servicing done at my dealership that I purchased my car at. I totally trust my car with this dealership. I haven’t even thought of bringing my car to any other place or mechanic to have any service performed. When I go to have service done, I usually wait for the car to be finished in their waiting area. I feel comfortable there and I am always treated with respect and listened to by all of the staff. I am especially very impressed with the service advisor I have had helping me for the last 3 times I have been in. Robert Lemire has been the best service advisor I’ve ever had at a delearship. He makes me trust what he says I can put stock in as being true and reassuring. Please let him know what a great job he does in reassuring, listening and treating customers with respect and value. More
Lack of service and concern! Dealership cleared out check engine light notice instead of running more tests to find the problem. Problem occurred while driving home. Dealership wo Dealership cleared out check engine light notice instead of running more tests to find the problem. Problem occurred while driving home. Dealership wouldn't help. Had it towed somewhere else. In addition - the multi-point inspection uncovered various areas that required immediate attention and the service rep said nothing and everything looked good. Needless to say I won't be back! More
15K service Check in was friendly, fast and informative. Challenge of getting an State inspectorn sticker was discussed and resolved. Thank you Tiffany Pendleto Check in was friendly, fast and informative. Challenge of getting an State inspectorn sticker was discussed and resolved. Thank you Tiffany Pendleton. You are the Best!!t! More
Service I had prev detailing that wasn’t 100% and the follow up service received second time surpassed all expectations. Very pleased with the agent in servic I had prev detailing that wasn’t 100% and the follow up service received second time surpassed all expectations. Very pleased with the agent in service I work with regularly and results. More
Service review I took my car into First Hyundai as I always do and came away happy and satisfied, also as I always do... Lisa Anderson was great and got me in aNd ou I took my car into First Hyundai as I always do and came away happy and satisfied, also as I always do... Lisa Anderson was great and got me in aNd out fast More
Oxygen sensor and tires Tiffany navigated the warranty process for me and she rocks! Oxygen sensor and 2 tires paid for by my warranties. I opted in for the optional tire co Tiffany navigated the warranty process for me and she rocks! Oxygen sensor and 2 tires paid for by my warranties. I opted in for the optional tire coverage and boy am I glad! More
Maintenance (service department) Overall oil change and tire rotation was completed in approximately an hour or so (maybe 1.5 hours) I was satisfied with this. Asked for a shuttle ser Overall oil change and tire rotation was completed in approximately an hour or so (maybe 1.5 hours) I was satisfied with this. Asked for a shuttle service to the mall while I waited but not sure it was given with open arms as it appeared to be an inconvenience. I understand it was a busy day but if you offer a service, please ensure you have the capacity to deliver the service and do it with a smile on your face. i felt like such a burden to your department and immediately regretted asking for it. Rates below are specifically for services completed on Saturday 4/28. Secretary, Christie was friendly, smiled and very sweet. Provided me with a free coupon for a car wash so it was def a win at the end. I would say the overall ambiance of the department didn’t make me feel like a valid customer for the most part. I will say that the shuttle service was provided and I do appreciate it as it made the wait time seem quicker. just providing honest experience as I do believe there is always room for improvements. Anyway, thanks Hyundai. Love my car :) More