First Hyundai - Service Center

Fantastic Service at a Great Price Love this service department. Do not push unneeded parts or services on you. Brought my 2017 Sonata in for an oil change and scheduled maintenance. I Love this service department. Do not push unneeded parts or services on you. Brought my 2017 Sonata in for an oil change and scheduled maintenance. I asked for specific things because that's what was done previously. The service manager asked to speak with me and explained that the services I requested were not needed, but would be done if I absolutely request it. My entire oil change and service ended up costing less than my previous oil change only. This place is great. My Service Rep Angela is incredible, Service Managers are incredible, and quality of service is incredible. More

Service Thank you very much for all the help and fast friendly service Angela at the service desk was awsome very knowledgeable gave me heads up on what to Thank you very much for all the help and fast friendly service Angela at the service desk was awsome very knowledgeable gave me heads up on what to exect for the price and length of time of my service I had my daughter with me and i think she was awsome with how kids have a million questions and Angela always had a smile and talked to my daughter instead of brushing her off like I've seen in other places More

In and out Took my car to first Hyundai for the 15,000 mile service, everything went smoothly from the moment I first arrived starting with the service advisor A Took my car to first Hyundai for the 15,000 mile service, everything went smoothly from the moment I first arrived starting with the service advisor Angela who explained everything that was going to be serviced and approximately how long it would take ,I must say she does a great job every time as for the service no issues in and out right on time More

Amazing service! This dealership was so great. The customer service that Tiffany provided for the servicing of my car was so good I could cry. I had an awful experienc This dealership was so great. The customer service that Tiffany provided for the servicing of my car was so good I could cry. I had an awful experience at the other Hyundai dealership that has been shut down so I was nervous for what was to come and was blown away by how exceptional the service was. They scheduled me for an appt and provided a shuttle to take me home and then when my car had to stay overnight they provided me with a courtesy vehicle and the process was very smooth. My car is now safe for my family thank you so much! More

Service at 34,000 miles went well Local dealership was efficient and professional during those service visit. It was the standard service for the mileage and was reported to take 4 ho Local dealership was efficient and professional during those service visit. It was the standard service for the mileage and was reported to take 4 hours. It took slightly less than 4 hours. Communication during service and at conclusion of service was excellent. More

Great Fast Service Was told what they would do and gave me updates. Fast friendly service. Recieved free loaner car and when I had regular service they uploaded a vide Was told what they would do and gave me updates. Fast friendly service. Recieved free loaner car and when I had regular service they uploaded a video of the service with what they found or fixed. More

Great Service Great service. Informative on vehicles needs. Excellent service rep and prompt service. Bought 2 vehicles from first Hyundai with great pricing and Great service. Informative on vehicles needs. Excellent service rep and prompt service. Bought 2 vehicles from first Hyundai with great pricing and service. Highly recommend More

Service order Always a pleasant experience. Angela takes an extra step to ensure repeatable customers. great service advisor. Pleasant welcomimg from the dealersh Always a pleasant experience. Angela takes an extra step to ensure repeatable customers. great service advisor. Pleasant welcomimg from the dealership upon every arrival. Treated with respect every time i come to service my vehicle More

Great place to do business Always a good experience when I have visited this dealership. Friendly and willing to answer all questions I have . Continue being a great place to s Always a good experience when I have visited this dealership. Friendly and willing to answer all questions I have . Continue being a great place to service my car. More

Forgotten about I had my vehicle dropped off on a Thursday in the morning. When I called before it was dropped off the guy on the phone said it might not get looked a I had my vehicle dropped off on a Thursday in the morning. When I called before it was dropped off the guy on the phone said it might not get looked at till Monday (VJ DAY in Rhode Island) because they were busy. no big deal. I then call and have the car towed to the dealership. A gentleman calls me, confirms the car has been dropped off, and says someone will look at it... I never heard from them again. I went there on Monday to get my work gear out of the trunk because I had work Tuesday. They didn’t really know where to find my car but then one guy said oh yea it’s the one with the broken axle (I thought it was the transmission) remember (so and so) had it on the lift and it was completely detached. So in my mind I’m like hmm. They already had it on the lift but didn’t fix it.. I didn’t question it because I know it doesn’t get fixed just because it’s been on the lift. They tell me it’s outside I go and find it all the way in the back parked against the fence.... again I’m thinking hmm how did they get it over here the thing doesn’t drive! How did they get it parked here with all these cars in the way. But I say they know what they’re doing and grab my stuff and leave. Tuesday nothing. Wednesday nothing so I call. They have no idea who I am. No one has me or my car assigned to them. They are shocked no one has called me and they will call me back. I get a call back a little while later apologizing and saying they have the part on order and just know it’s a big job and it might not be ready till tonight.. an hour or so later I’m called and told it’s ready!?!? Really?! I really think it was sitting there fixed the whole time and I was forgotten about. I paid for a rental and had it extended. And then I come to pick it up and I’m debating wether to call them out on it and prove to me I wasn’t forgotten about but I’m a single working two jobs mother who just wanted to return my rental and go home so I leave and my car is disgusting! Finger prints everywhere and what I’m guessin is sap all over it. My mother who came with me to help return the rental is telling me to tell them to wash it her vehicles are always washed after they’re serviced but again I JUST WANT TO GO HOME! So that’s my experience I’m not 100% on some things but I’m still completely annoyed with the whole situation but trying to be grateful for the positives like it was still under warranty More