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First Chrysler Dodge Jeep Ram - Service Center
North Attleborough, MA
165 Reviews
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165 Reviews of First Chrysler Dodge Jeep Ram - Service Center
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February 05, 2019
Doge van service Cliff Ginosh was great got me in and out The First Chysler Dealership is the best Dealership Ive done business with very Proffesionals and helpful Th Cliff Ginosh was great got me in and out The First Chysler Dealership is the best Dealership Ive done business with very Proffesionals and helpful Thanks Cliff More
by kfoley9292
Employees Worked With
Cliff Ginish
February 01, 2019
Unprofessional Service! Package #3 was up next so I scheduled a service for Friday(01/25).Extra what I wanted was to replace 4 tires with new tires what I bought somewhere el Package #3 was up next so I scheduled a service for Friday(01/25).Extra what I wanted was to replace 4 tires with new tires what I bought somewhere else and was in the back of the Van!? I got the phone call Friday afternoon that van is done and I picked it up Saturday morning!? As soon as I left the dealership realized yellow lights that says low Tire Pressure!i wasn't too happy about it cause I just spent a lot of money on it!? But I had to go to work!? So when I got home decided to check what was supposed to be done on Van and what was exactly done!? And I got REALLY UPSET!!Unprofessional Work and many things were not even replaced or checked!!? Here's a list that wasn't done on van!? -Inspect and top off fluids! (antifreeze level is really low and we know how important is to keep it on the right level)? -Inspect adjust tire pressure! (yellow light was on indicating low tire pressure and every tire had different PSI in them when I checked)? -Battery test with print out (not done)? -Lubricate Door Hinges and Hood Latches (This is the 3rd service this year and so far NEVER happened)? -Replace Cabin Air Filter (NOT DONE)? -Replace air Filter (was replaced but cover never put back correctly so it's just floating in the air)? -Perform Rear Brake Service (Nope!)? ? That's 7 Steps (pretty important ones) missing out of 16!? And i was overcharged with the tire replacements!? They charged me 25$/tire!But the extra should have been 12.95$/tire because Wheel balance was included in Package #3! I just realized today that front left tire why not holding air! They didn't replace valve stems just used the old ones! and it's leaking!Really?!? Clearly Unacceptable!!? More
by Chuck
Employees Worked With
RO/TAG# 630, Amanda DePalma
January 24, 2019
Excellent service I went to First Dodge for an oil change and a recall issue. The service dept was very pleasant and friendly. Great place to do business with. The hour I went to First Dodge for an oil change and a recall issue. The service dept was very pleasant and friendly. Great place to do business with. The hours are great for a working person. More
by Bubbles
Employees Worked With
Hannah Stoddard
January 07, 2019
Great service team I went here for the first time on Saturday and they have a new customer for life. They are much more courteous than any other dealer I've been too. I went here for the first time on Saturday and they have a new customer for life. They are much more courteous than any other dealer I've been too. They take time to explain everything and give you periodic updates. Highly recommend. More
by TTDartLimited
Employees Worked With
Amanda DePalma
December 26, 2018
One of my best experiences in turning in my lease 2016 Jeep Mary Ann Dearborn at First Chrysler, Jeep, Dodge and Ram on Washington Street in North Attleboro, was so pleasant and down to earth! She made it a f Mary Ann Dearborn at First Chrysler, Jeep, Dodge and Ram on Washington Street in North Attleboro, was so pleasant and down to earth! She made it a fun experience with absolutely no pressure at all! I am hoping to have her as my sales rep at the 3 year mark when I have to return my 2019 Jeep Compass! Thank you Mary Ann! Wishing you and yours a very Merry Christmas and a Happy New Year! More
by martinelli.kimberly19
Employees Worked With
Other Employees :
Paul in Finance, Mary Ann Dearborn, Lindsey Iacabbo
December 13, 2018
First timer First time in for service on new Ram. Bought at different dealer but First is closer to my home. First also comes recommended by my neighbor. Today wa First time in for service on new Ram. Bought at different dealer but First is closer to my home. First also comes recommended by my neighbor. Today was oil change and look at inverter. Will have to schedule a future appointment for that. So far so good, no complaints. More
by Ruckus
Employees Worked With
Amanda DePalma
December 11, 2018
2014 Grand Cherokee airbag light on My wife’s airbag light came on Thanksgiving weekend and stayed on. We really did not want to drive the car for safety reasons so I said hopefully we c My wife’s airbag light came on Thanksgiving weekend and stayed on. We really did not want to drive the car for safety reasons so I said hopefully we can get it in early the next week. We went on First CDJR website on Sunday 11/25 and were able to schedule an appointment for Monday 11/26 at 8:30 a.m. We dropped the car off Sunday night and it was fixed the next day around noon. Very happy with the quick response and price. More
by Happyjeepman
Employees Worked With
Katie
December 11, 2018
First maintence visit. It was my first visit for maintenance at First Chrysler. It was amazing. I had to bring my 2 year old grandchild. Everyone was wonderful to both It was my first visit for maintenance at First Chrysler. It was amazing. I had to bring my 2 year old grandchild. Everyone was wonderful to both of us. They began on time and it took exactly the amount of time ithat was estimated. We will be back!!! More
by Moema
Employees Worked With
Amanda DePalma
November 23, 2018
Fabulous service staff Took my 2018 Ford Explorer in for its first service which included tire inflation and rotation, oil change and they topped off all fluids. Katie took Took my 2018 Ford Explorer in for its first service which included tire inflation and rotation, oil change and they topped off all fluids. Katie took care of me.. she was courteous, friendly and thorough in her explanation of the service that was done on my truck. Not at all surprised by the way I was treated because I leased my truck from the First Ford in Fall River, MA who are a first class dealership. Wonderful experience and highly recommended. C.Decuir More
by Carol D.
Employees Worked With
Katie
November 21, 2018
Hannah Stoddard: very disrespectful Everyone @ First Chrysler Dodge Jeep Ram was Wonderfu! All but one: Hannah... this young lady was rude right from the beginning. I truly dont underst Everyone @ First Chrysler Dodge Jeep Ram was Wonderfu! All but one: Hannah... this young lady was rude right from the beginning. I truly dont understand how she is in customer service. I'm in customer service & would ever treat the customer how I was treated.. I sat & listened to the staff speak with customers: with respect! Not Hannah. I'm sorry to be harsh but her behavior was unacceptable! More
by Customer
Employees Worked With
Hannah Stoddard
