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Firkins Chrysler Jeep Dodge Ram

Bradenton, FL

4.1
2,214 Reviews

2700 First Street

Bradenton, FL

34208

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2,214 Reviews of Firkins Chrysler Jeep Dodge Ram

October 18, 2022

I called to make sure that a part is in stock, was confirmed and price told. Spent 40 min in traffic (one way) and all of the sudden the price is about 60% higher. When I told him that I called just a More

by McCarthy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Bloome
Oct 18, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

Mike, We would like to learn more about your recent experience with our Parts Department. If you could, please give me a call at 941-301-2587 or email me at atucker@firkins.com. Thank you -Amanda Tucker (Internet Manager)

Oct 19, 2022 -

McCarthy responded

Hi Amanda, I don't know what else there is to say. The price on the phone was 5 bucks, in store it was over 8 bucks. Keep in mind that this is the price for just ONE screw. A product that costs maybe 20 cents to manufacture, and is being sold by MOPAR directly for currently $3.15. Item no: 6512338AA, Torx Flange Head Bolt, Mounting. How can you charge over $8 for that?! That's flat out a ripoff. I ordered the part form another dealer for $2.83. Another example? Oil pressure switch was quoted for $87.70. I bought it for less than half ($41.44) from another Dodge dealer. Since your parts employee insisted on the higher price I assume this is company policy. Why would I want to spend any more money with a company like that? Let alone buy another car from you.

September 07, 2022

Have been a customer of Firkins Service Department for many years. Always helpful, friendly and gets the job done in a timely fashion. More

by nar11210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric & Joe Murphy
Sep 08, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for being a loyal Firkins customer. We appreciate you taking the time to let us know you had a good experience. Thanks again!

September 01, 2022

First time here since moving to Bradenton. So far so good. Thanks Firkins Jeep CD More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
Sep 01, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for choosing Firkins Service Department for your vehicles needs. We appreciate it and we look forward to seeing you again!

August 30, 2022

Very efficient knowledge able and work was done to my satisfaction would recommend this dealer More

by Wsbrissette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
Sep 01, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us a 5-star review. Thank you.

August 29, 2022

Ram 3500 had an issue, ended up being tires, told the guys that the number they had was a home number and gave them a cell to text, about 3 days after the tires arrived, we called and left 3 VMs with no More

by gregsnipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Averso, Mark Russell
Aug 29, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

Greg, We apologize that you did not have a satisfactory visit. Our management team has been informed and will be reaching out to further discuss your experience. Thank you. -Amanda Tucker (Internet Manager)

August 23, 2022

Scheduled appointment and all went smoothly even with a huge thunderstorm on that afternoon. Great More

by milly.ibanez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dwayne Josey
Aug 24, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us a 5-star review about your recent experience with Dwayne. Thank you and Congratulations on your new vehicle!

August 22, 2022

Have been a customer with the service dept. for the past 3 years. They’ve always takin good care of me. More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murray, William Dell
Aug 22, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for being a loyal Firkins customer. We truly appreciate it and look forward to seeing you again.

August 22, 2022

Great service and my customer service write was great every time I have come to firkens More

by Tilts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Haluska, Richard Drewes
Aug 22, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for your 5-star review. We appreciate it. See you at your next appointment.

August 21, 2022

This is a great dealership, friendly staff and I’ve always been completely satisfied with my service thanks to Sean Averso More

by Ricksheehey
Recommend Dealer
Yes
Employees Worked With
Sean Averso
Aug 22, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to let us know how your recent experience with Sean went. Thank you and we look forward to seeing you again.

August 20, 2022

We purchased our Jeep at Firkins Jeep in Bradenton, FL and had a great experience. We had an issue with a warning light recently and took it back to Firkins for service. Kyle, our Service Manager did an More

by PatK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
Aug 22, 2022 -

Firkins Chrysler Jeep Dodge Ram responded

Thank you for this awesome 5-star review. We are so glad to hear that Kyle and the team took great care of you. Thanks again and we look forward to seeing you at your next visit.

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