Finnegan Chrysler Jeep Dodge Ram
Rosenberg, TX
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2nd purchase from Finnegan Dodge This is my second RAM I have purchased from both Finnegan and Sales Rep Daniel Santos. No high pressure or gimmicks! Both times their prices have sur This is my second RAM I have purchased from both Finnegan and Sales Rep Daniel Santos. No high pressure or gimmicks! Both times their prices have surpassed other dealerships by $$$. Daniel is very courteous, respectful, and honest. That's why I sought him out again when considering another purchase. Finance personal (Tin Nguyen) is outstanding as well. If you do your homework/research throughly, you will end up purchasing from Daniel/Finnegan. BTW: their prices for oil changes are ridiculously low. More
Don't Go Here I bought a used Dodge Ram 1500 from them at a decent price, but after I paid and left with the truck is when I noticed a few problems. It was raining I bought a used Dodge Ram 1500 from them at a decent price, but after I paid and left with the truck is when I noticed a few problems. It was raining when I bought it and it masked the scratches and dents I found on the roof the next morning. The reason I noticed it was from the second story of the house looking down to admire my new truck. I didn't think I had to check the roof if they (supposedly) already inspected the vehicle, nor was it written in their inspection report. I also found a pool of water under the steering wheel and found the source to be coming from the roof. It was from one of the dents in the roof and drips along the electrical fuses/wires next to the cluster panel of gauges behind the steering wheel. I called the salesman numerous times, but he didn't return my calls. I took pictures and sent them to him, still nothing. I live in Corpus Christi and finally drove to the dealership to get some answers. I talked with the manager, he looked at the leaking roof, took my number again, said he could fix it, and I haven't heard anything from him in over two months. Also, the front end alignment was off and although I can't prove that they knew about it, I shouldn't be paying hundreds for an alignment after a couple months of use. 1) Scratched, Dented, Leaking Roof 2) Alignment issues 3) Zero communication 4) My time away from work to pay more money out of my pocket due to their lack of customer service. I wouldn't recommend a vehicle from them to anyone I care about or hated. More
GARBAGE This place is full of scam artist and defective inventory!!! I purchased a BMW 5 series and when I took it to BMW it needed $3000 worth of repair!!! I This place is full of scam artist and defective inventory!!! I purchased a BMW 5 series and when I took it to BMW it needed $3000 worth of repair!!! I took it back to Finnegan and they told me to F OFF!! DO NOT DEAL WITH THESE CROOKS!!! More
Complete lack of service!!! Be forewarned, after you buy a car from Finnegan good luck getting ANYTHING fixed! I have made countless phone calls, sent e-mails and submitted requ Be forewarned, after you buy a car from Finnegan good luck getting ANYTHING fixed! I have made countless phone calls, sent e-mails and submitted requests online in an attempt to get a service appointment with Finnegan over the past 5-6 months. I have left messages with someone named Javier who I have spoken with EVERY single time I have called. He has put me on the waiting list for a loaner car since the seat repairs will require me to leave my car for several days. He has then conveniently forgotten that I was on the waiting list for a loaner car. The last time I called, which was a couple of weeks ago, he claims to have NO KNOWLEDGE of a waiting list for loaner cars and promised to have a manager (Gloria) call me as soon as possible. To date I have received no reply from anyone at Finnegan to my requests for a service appointment! I purchased this vehicle new in Oct 2013 and as of Sept 2014: 1. My drivers seat has been broken for five (5) months. It has now begun to make an ominous clicking noise and acts as though it is going to re-adjust itself while you are driving. 2. My radio has been broken for over six (6) months. It began randomly deleting preset channels and loosing contact with any external media connections. The Satellite service quit working completely three (3) months ago. 3. I have a recall notice that I have been trying to get addressed for over two (2) months. More
Shopped around other dealerships and my experience with Finnegan was the worst of them all. Unfortunately they had a car similar to the one I've been looking for. Other dealers offered perks (car washes, f Finnegan was the worst of them all. Unfortunately they had a car similar to the one I've been looking for. Other dealers offered perks (car washes, free oil changes for a year, etc.) for buying from them. But after my salesman asked his manager for the answer to every question I asked it was no for any perks. Speaking of salesman, this guy had to be new because he didn't know much about the car he was selling nor much about the services provided by the dealer. I believed I spent three hours there due to his incompetence. First it was the pricing, (he didn't know it was listed on auto trader for several thousand cheaper then the sticker price). Then it was financing. I was pre approved and he seem to not know what that meant. He kept coming back with papers stating how much a month I need to pay. I insisted to list the bottom line price, (cost plus ttl) and he continue to ask over and over to run another credit report. Another thing which he didn't know was if you keep checking your credit score it goes down. His response, "it won't effect your credit at all". BS, it was obvious he just wanted me to finance with them not my credit union. It was really annoying. Third, I waited an hour and half to see their finance assistance. When I got in the office he was given the impression I was buying the car through the dealership. At that point I was completely done with the salesman no matter what. The loan guy finally fax my credit union the sales form. I was so relieve to actually leave I didn't bother to visit other dealerships liked I planned. I tested drove the car home and loved the car hated the experience. If you absolutely have to go to this dealership ask for Mike and Allison the receptionist it very helpful. Mike was the only bright spot in my experience. Wished he wasn't busy with other customers it would have saved me from many headaches and I'll probably had a better review about this dealership. Top it all off, they had my hard plates for a few days now and no one bother to tell me. Finally I'm sure this is a good place to buy a car you are looking for I just got stuck with a bone head of a salesman. Request for Mike if you can. More
Went to Fennigan's after talking with Aaron multiple times. I was driving over 400 miles to get the vehicle and wanted to make sure it was in good shape. I asked specifically if it had a mechanical prob times. I was driving over 400 miles to get the vehicle and wanted to make sure it was in good shape. I asked specifically if it had a mechanical problem I knew was common to the F150's. The driveshaft slip/bump issue. He told me he personally took it out and drove it and it did not. I asked him this three different times during separate phone calls before driving the long distance. I also asked if there were any other problems the dealership knew the truck had. He kept saying that their dealership does a rigorous inspection of all vehicles before they put them up for sale. When I drove the truck I knew immediately it had the driveshaft problem I had asked him about. Plus, after having it inspected by a local auto shop I learned of several other mechanical problems. (Noise by transmission where the driveshaft went in, and the front seat heater/cooler was not working. It also had rotors which shook the truck when you put on the brakes.) When I returned from having it inspected to see if they would repair the problems Aaron left and I had to deal with another salesman. He had us wait around two hours just to tell us they wouldn't work on it till the weekend was over. My wife and I made a round trip of 17 hours for nothing. To make matters worse, I called the next week and we worked it out if they would fix the three major issues, then take it back to where I had it inspected and it passed their inspection I would still purchase. Aaron assured me the General Manager agreed to this and they would fix it. Aaron called me back twice saying they had done some work and that he was working on getting the rest done. Then the calls stopped. Just now noticed they took it off their web site so they sent it to auction. Don't bother going if you have to drive a long ways. You will waste your gas money and time off from work. More
Great dealership. Friendly staff, very pleasant experience. I started looking at Gillman Jeep and they tried to rip me off by offering $5000 under rough trade in for a truck with 5800 miles on it. experience. I started looking at Gillman Jeep and they tried to rip me off by offering $5000 under rough trade in for a truck with 5800 miles on it. Went to Finnegan and they not only gave me what I wanted for my truck, but also gave me an unbelievable price on a new Jeep! Highly recommend! More