Finnegan Chrysler Jeep Dodge Ram
Rosenberg, TX
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Finnegan Dodge really takes care of me. They not only service my car, they also wash it. I love being able to go somewhere as a woman, and feel safe that I will not be lied to about work that needs to be service my car, they also wash it. I love being able to go somewhere as a woman, and feel safe that I will not be lied to about work that needs to be done on my car. If you want to feel well taken care o,, try out Finnegan Dodge! Thank you Finnegan! More
Three times I've had my oil changed on our new Rams in the past two years and three times they have messed it up. I took it in on Friday, January 28th and when I got my truck with 5,000 miles back it had the past two years and three times they have messed it up. I took it in on Friday, January 28th and when I got my truck with 5,000 miles back it had oil splatter on top of 3.0 Ecodiesel engine cowling, air breather box and fuse box; oil stain on my center console inside the cab; oil dripping for five days after the oil change as the tech didn't know the business end of a shop rag! I put the truck up on ramps twice and climbed underneath to mop up the mess and ensure the oil drain plug was tight (which it was), and now appear to have no more drips after five days! Well, day eight and I see drips under my truck, so I roll it back up on my ramps for a third time to clean up the underside of the cross member. See pics. First the Service Writer called to offer a free detail service and someone to power wash my driveway...really? Then Maria called as she wants to "go over with you the survey and make sure that we can do anything to fix the problem." Yep, I let FCA/Stellantis/Ram know how bad the service was on the survey they send after service work. Let's face it, it's all lip service from Finnegan as they would do the job correctly the first time if they really cared about the survey. Where was Maria when the Tech was changing the oil? Did she spot check for quality as the job was being done? Not! More
I own 3 Mopar vehicles, and this is the only place I go for service and repairs. Awesome staff (Shout out to the amazing service writer Monica, and the super nice cashier Patty). Friendly and honest dealer for service and repairs. Awesome staff (Shout out to the amazing service writer Monica, and the super nice cashier Patty). Friendly and honest dealer service, the way it’s supposed to be. Been coming here for 15 years and will continue doing so More
Great service representative, technician and accounts payable clerk. Frequent updates from Javier throughout the process. We are loyal Finnegan customers and this review explains why we intend to remai payable clerk. Frequent updates from Javier throughout the process. We are loyal Finnegan customers and this review explains why we intend to remain that way! More
Had an appointment for 10am for an oil change. It too 3 hours. No update from the staff, except to say " we are busy". Never using that service department again. hours. No update from the staff, except to say " we are busy". Never using that service department again. More