Finnegan Chrysler Jeep Dodge Ram

Service reps do not return calls and finding out when your vehicle will be done is like finding a yeti on a tropical island. We were lied to on multiple occasions about when our repairs were started and your vehicle will be done is like finding a yeti on a tropical island. We were lied to on multiple occasions about when our repairs were started and even more stupid lies about emailing us when they clearly did not. We will not bother this dealership with our business again ever again. With the amount of money we have spent there in the last 3 years, you’d think they actually gave a xxxx. More

Professional, Courteous, Excellent Service with Complimentary Services, best in the state of Texas! I will buy another Ram from here!! Complimentary Services, best in the state of Texas! I will buy another Ram from here!! More

Pretty helpful staff. Service department took care of me this week with oil change, 4 wheel alignment and a detail of the truck. I am satisfied so far, no underlying issue Service department took care of me this week with oil change, 4 wheel alignment and a detail of the truck. I am satisfied so far, no underlying issues that I can think of at the moment. Was worried with some bad reviews I saw online regarding the service department but it seems that they have addressed those issues. More

Went in for a scheduled oil change that I set as an appointment three days earlier for 9am Monday morning. Arrived 10 mins early. Car was taken in a few minutes later as you would expect. At the 60 m appointment three days earlier for 9am Monday morning. Arrived 10 mins early. Car was taken in a few minutes later as you would expect. At the 60 minute mark I was told " we had to give the guys in the shop a little nudge to speed things up". Keep in mind this is an appointment scheduled EXPRESS LANE service. At the 90 minute mark I went into the service office and asked what the deal was. I was told " there were other cars in front of me , to which I replied " why are there appointments offered "? Was told he did not know as appointments are " not guarantees " to get service. The car was finally delivered back to me at the 120 minute mark. Started the car, oil % was not reset , the next service sticker was not replaced and the washer fluid reservoir was left open. The issue here is appointments are offered but you might waste half your day. I prefer to change my own oil for this very reason but the scat pack I drive came with 7 prepaid changes so I am using them . If I walked in without an appointment I would completely understand. Going forward I will arrive 10 mins prior to the service department opening so I can avoid dealing with this garbage again. More

Would’ve been a five star except sales manager for that day Made us wait for nearly an hour day Made us wait for nearly an hour More

I was greeted at the dealership by Donald Moore. He was very friendly and welcomed me to the dealership. He asked what was my reason for the visit. He gave me an estimated time when the work would b He was very friendly and welcomed me to the dealership. He asked what was my reason for the visit. He gave me an estimated time when the work would be done. More

My sales manager was great to work with. Kept me updated and informed about vehical Kept me updated and informed about vehical More

I love dealing with Finnegan. Very friendly experience. Stress free environment. Salesman Mike Todd was great. Very friendly experience. Stress free environment. Salesman Mike Todd was great. More

Mike in the service department was very attentive and courteous. He was knowledgeable and provided detailed updates. courteous. He was knowledgeable and provided detailed updates. More

Promptly diagnosed and fixed the problem. . Monica kept me appraised of the status of the repairs. . Monica kept me appraised of the status of the repairs. More