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Findlay Volkswagen Flagstaff

Flagstaff, AZ

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149 Reviews

5160 N. Test Drive

Flagstaff, AZ

86004

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Showing 149 reviews

December 02, 2015

80k service I recently moved to Flagstaff from California and had to get my car serviced for the 80k. I dealt with Jess Hipple, he was fantastic. I'm a college st More

by Golf2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hipple
November 13, 2015

First Dealership Experience! This was my first new car purchase ever and it went very smooth! I sent an inquiry to Findlay Volkswagen in Flagstaff regarding a Volkswagen Golf GTI More

by chadlypeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Deasy
November 02, 2015

Install mud guards on gti They are so professional and great at Findlay! Jess is always so kind and extremely helpful, he has great customer service skills. Thanks a bunch!!! More

by Gunther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hipple
October 23, 2015

VW Routan Serviced We had extensive work done on our VW Routan, and Findlay VW was a huge help and very professional. Jess along with The Service team, got our car fixed More

by AmyA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Allen, Jess Hipple
October 13, 2015

Car shopping the fun and easy way! Two weeks ago, my husband and I stopped at Flagstaff VW, which was to be the first of many dealerships we planned on visiting. By mid-afternoon the n More

by nancy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Coppola, Phil Deasy, Kirk Wade
September 30, 2015

Best dealership/repair experience I've had Jess Hipple and Josh Kruglick were very helpful in resolving all issues with my 2006 Jetta TDI. It was hassle free and the best dealership/repair expe More

by GregAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kruglick, Jess Hipple
September 25, 2015

Very efficient and helpful in timely manner Brittany Geen from Flagstaff VW was very helpful and knowledgeable. She was kind enough to follow up with phone calls to advise of deals. She knew wh More

by Pink00.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Coppola, Chris Allen, Phil Deasy, Kirk Wade, Brittany Green
September 18, 2015

Unprofessional Un trained sales staff, terrible customer service following the sale of the vehicle. And super poor communication. Take the money and run attitude. I More

by Jonjon7373
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neal Coppola, Kirk Wade, Ceazar Vasquez
Sep 30, 2015 -

Findlay Volkswagen Flagstaff responded

JonJon, I am sorry to hear that you are not completely satisfied with your recent experiences with our dealership and I assure you that customer satisfaction is our number one goal. If you would like to discuss this matter, I would be happy to assist you in any way that I can. Please reach out to me at: ncoppola@findlayauto.com Regards, Neal Coppola General Manager Findlay Volkswagen Flagstaff

September 16, 2015

Best Service You Will Ever Find! We bought a small used motorhome on a VW chassis in Phoenix and intended to drive it home to TN by way of Sedona and Oak Creek Canyon. Had some troub More

by Karens kreations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Hipple
August 29, 2015

My last service call The overall experience was a good experience. The vacuum leak was found to be caused by a faulty switch. Our car was washed and delivered to me fixed. More

by rdbado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Allen
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