Findlay Volkswagen Flagstaff
Flagstaff, AZ
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80k service I recently moved to Flagstaff from California and had to get my car serviced for the 80k. I dealt with Jess Hipple, he was fantastic. I'm a college st I recently moved to Flagstaff from California and had to get my car serviced for the 80k. I dealt with Jess Hipple, he was fantastic. I'm a college student living on student loans, and I had a budget. He tweaked some things for me and got me the best possible deal for the service. I was able to afford it and my car is running like a dream. The service took two hours and there was a complimentary shuttle service that was willing to take me anywhere. I'm very happy with the results and I'm glad there are still honest business people out there. Thank you Jess and Findlay auto group. More
First Dealership Experience! This was my first new car purchase ever and it went very smooth! I sent an inquiry to Findlay Volkswagen in Flagstaff regarding a Volkswagen Golf GTI This was my first new car purchase ever and it went very smooth! I sent an inquiry to Findlay Volkswagen in Flagstaff regarding a Volkswagen Golf GTI I was looking for. The next day (since I sent the inquiry at about 9 P.M.) I got an email and a phone call back from Phil Deasy who was very helpful. He had the car I wanted on the lot and we ended up striking a deal over the phone. The day after that I drove to Flagstaff from Lake Havasu City, finished up all the paperwork, and was on my way home in less than two hours! I will definitely be a repeat customer! Thank you Phil and everyone at Findlay Volkswagen Flagstaff for my awesome new car! More
Install mud guards on gti They are so professional and great at Findlay! Jess is always so kind and extremely helpful, he has great customer service skills. Thanks a bunch!!! They are so professional and great at Findlay! Jess is always so kind and extremely helpful, he has great customer service skills. Thanks a bunch!!! More
VW Routan Serviced We had extensive work done on our VW Routan, and Findlay VW was a huge help and very professional. Jess along with The Service team, got our car fixed We had extensive work done on our VW Routan, and Findlay VW was a huge help and very professional. Jess along with The Service team, got our car fixed with a recall, new entertainment system, sliding door fixed and found that our coolant hose needed to be fixed. Jess got us the best of the best for service to our van. He was specifically trained on the Routan, so we knew it was in good hands. They were all so kind, professional and quick to repair all of these much needed repairs. We greatly appreciate the entire team at Findlay VW More
Car shopping the fun and easy way! Two weeks ago, my husband and I stopped at Flagstaff VW, which was to be the first of many dealerships we planned on visiting. By mid-afternoon the n Two weeks ago, my husband and I stopped at Flagstaff VW, which was to be the first of many dealerships we planned on visiting. By mid-afternoon the next day, we had purchased not one, but two cars, a Volkswagen Beetle Convertible and Scion Hatchback Both were used but each was in almost pristine condition and exactly what we wanted. Finding the perfect car, as we all know, is just the beginning of the game, but Flagstaff VW made the entire car buying experience enjoyable and quoted us very fair prices. They made us feel like we were the only customers in town and bent over backwards to make us comfortable the entire time we were there. We worked directly with Phil Deasy our Sales Consultant, Neal Coppola the General Manager and Kirk Wade, Sales Manager. The shop atmosphere was relaxed and you couldn't help but feel a bit spoiled. Not once did I feel pressured to make a decision. I know that Phil would have taken us out on test drives with every car on the lot if that was what we wanted. We were impressed from the moment we first arrived until the final signatures were dried. We couldn't be more pleased with our vehicles and highly recommend Findlay Volkswagen for their terrific customer service and quality products. More
Best dealership/repair experience I've had Jess Hipple and Josh Kruglick were very helpful in resolving all issues with my 2006 Jetta TDI. It was hassle free and the best dealership/repair expe Jess Hipple and Josh Kruglick were very helpful in resolving all issues with my 2006 Jetta TDI. It was hassle free and the best dealership/repair experience I've ever had! I'd recommend both for anyone with Volkswagens! More
Very efficient and helpful in timely manner Brittany Geen from Flagstaff VW was very helpful and knowledgeable. She was kind enough to follow up with phone calls to advise of deals. She knew wh Brittany Geen from Flagstaff VW was very helpful and knowledgeable. She was kind enough to follow up with phone calls to advise of deals. She knew what car and features I was looking for. Once the vehicle I was looking for arrived she contacted me immediately. She greeted me with a great smile and made me feel welcome. Made the visit well worth it. I did purchase my 2015 VW JETTA and she followed up the next day amazing and appreciated. The sales was efficient and in timely manner. All the employees I was introduced to were very nice and helpful. I will in the future purchase another vehicle. Thank you for doing such a great job. Brandy Flagstaff, Az More
Unprofessional Un trained sales staff, terrible customer service following the sale of the vehicle. And super poor communication. Take the money and run attitude. I Un trained sales staff, terrible customer service following the sale of the vehicle. And super poor communication. Take the money and run attitude. I heard bad about Findlay, my experience confirmed it. Disclosure on the vehicle was poor More
Best Service You Will Ever Find! We bought a small used motorhome on a VW chassis in Phoenix and intended to drive it home to TN by way of Sedona and Oak Creek Canyon. Had some troub We bought a small used motorhome on a VW chassis in Phoenix and intended to drive it home to TN by way of Sedona and Oak Creek Canyon. Had some trouble after leaving Sedona as the motor would not start. A nice man tried to jumpstart it, another tried to start it difderently, but no luck. First tow truck was too large. Second tow driver found we had an anti-theft steering wheel that just needed to be jiggled and we were once again on our way. It was very late and we stayed in a campground. But, the next morning, same thing. So, we went to Findlay to have it checked out.and found the nucest peopje there. Jeff had an employee drop us off at Denny's while they looked at it. They checked it out and told us how to deal with it and explained some other things. They had it for over two hours and didn't charge us anything. The building is spotless, they have coffee, restrooms are spotless, but all that is nothing compared to the helpful attitude of Jess and his crew. We continued on our trip with no other problems, but were comforted to know the vehicle was running as it should. More
My last service call The overall experience was a good experience. The vacuum leak was found to be caused by a faulty switch. Our car was washed and delivered to me fixed. The overall experience was a good experience. The vacuum leak was found to be caused by a faulty switch. Our car was washed and delivered to me fixed. I was glad to have taken it to Findley. More