Findlay Volkswagen Flagstaff

I have purchased both a GTI and a new Beetle from this dealership. My total experience was excellent. I didn't feel pushed but was greeted immediately. Staff was all very friendly and helpful. They we dealership. My total experience was excellent. I didn't feel pushed but was greeted immediately. Staff was all very friendly and helpful. They were very accommodating of my pricing and timing needs. I n ever felt cheated and every time I have been back in, whether it be a dumb question, or a service appointment I have gotten the same friendly greeting, willingness to help and efficient service. I also service another GTI that I purchased when we lived elsewhere and have gotten the same kind of treatment with that vehicle. All in all, this may be the best car buying experience I have had. More

This is a great dealership with a premium brand. This was my 30 day service on my new Jetta SportWagen and all of the staff is very helpful. I have found this to be the primo dealership in Flagstaff. was my 30 day service on my new Jetta SportWagen and all of the staff is very helpful. I have found this to be the primo dealership in Flagstaff. More

We were traveling cross country and our VW Passat needed an oil change. We stopped at Findley VW in Flagstaff to see if they could help us. Jeff Ford was so friendly and that was BEFORE he found out we we an oil change. We stopped at Findley VW in Flagstaff to see if they could help us. Jeff Ford was so friendly and that was BEFORE he found out we weren't expecting to have the service done that day (it was around 4:00 PM when we stopped). We came back the next day for our appointment and once again Jeff was so friendly. In fact everyone we came in contact with was friendly. The waiting area was comfortable and clean and Jeff gave us status reports. They even washed our car, which was pretty filthy since we had been driving for two weeks, mostly on interstates. We would rate Findley VW at 5++++ stars. More

I had to bring in my VW Golf for service and I was very worried since the car had to be towed from Sedona to Flagstaff. Everyone who helped me that day was very nice and made me feel at ease when I got the worried since the car had to be towed from Sedona to Flagstaff. Everyone who helped me that day was very nice and made me feel at ease when I got there. I work in Flagstaff and this is my only vehicle but a loaner car was not available at the time. They not only drove me to work but also came and picked me up. I couldn't be happier with the not only the customer service but the service on the car was also very good and fast. They fixed the car that day and I had it back to drive home. Everyone there was very helpful and I recommend this dealership to everyone and tell them what a great experience I had. Thank you so much to everyone involved with my car that day, you couldn't have been nicer to me. This was the best experience I have had at a dealership ever!! I will always bring my car to Findlay VW in Flagstaff for service and if I'm in the market for another car I will buy it there. You are the best!! Thank you so much!! More

I recently visited the Findlay Volkswagen to look and possibly purchase a certified used vehicle with low mileage. The sales person Michael MacKeigan came out he was friendly and respectful of what I wan possibly purchase a certified used vehicle with low mileage. The sales person Michael MacKeigan came out he was friendly and respectful of what I wanted and was lookng for. He was extremely knowledgeable of the Volkswagen brand. He showed me 2012 Passat with just over 15,000 miles and I knew that was the car I wanted. He bent over backwards to get me what I wanted in and on this car. I would recommend everyone to visit the Findlay Volkswagen dealership and I know they will get to experience the warm, friendly, courteous, and professionalism from Michael and the staff. More

I would absolutely send any of my friends or family to the Flagstaff Findlay VW dealership. I already had a working relationship at the other Flagstaff Findlay stores and have nothing but good things to the Flagstaff Findlay VW dealership. I already had a working relationship at the other Flagstaff Findlay stores and have nothing but good things to say about them. But I have to say that the staff at the Flagstaff Findlay VW dealership is something very very special. They bent over backwards to get me everything I absolutely wanted. From going out of their way to find me the right car to getting me exactly what I wanted nearly as fast as I wanted it. You don't find dealerships that treat you just as an individual like that any more. GM Neal Coppola has a great family at the dealership. Everyone in the dealership is fun, friendly and extremely helpful. I would send anyone looking for a new or used vehicle to see them first. Thank you from the bottom of my heart for going well above and beyond the norm to help me get what I wanted. More

Ron went beyond the call of duty to make sure that the servicing my car needed met my expectations! I would recommend Findlay Volkswagon to anyone interested in buying or servicing a new or older Volkswag servicing my car needed met my expectations! I would recommend Findlay Volkswagon to anyone interested in buying or servicing a new or older Volkswagon. More

We have been working with Flagstaff Volkswagen and they go out of their way to please. We have never been treated badly and they are always looking out for our best interest . We plan on doing business wi go out of their way to please. We have never been treated badly and they are always looking out for our best interest . We plan on doing business with them for a long time. More

Poor customer service. Specifically Ron In service department. NO empathy for my concerns. Just want to tell me about his problems. Dont go here. Treated me rudely. department. NO empathy for my concerns. Just want to tell me about his problems. Dont go here. Treated me rudely. More

We just moved to the area and I took my Jetta in to Findlay VW for the free 30,000 mile service. Findlay VW's staff treated me like their best customer. Courteous, quick, attentive. I also noticed ho Findlay VW for the free 30,000 mile service. Findlay VW's staff treated me like their best customer. Courteous, quick, attentive. I also noticed how they spent time with their paying repair customers to explain their cars' issues and option. Couldn't ask for better treatment. More