Findlay Toyota - Service Center

Toyota Care is not a good value and is represented poorly at the time of sale. They claim the 5,000 and 10,000 mile services are free when in fact you have to pay at 10,000 for the dealership to balance and at the time of sale. They claim the 5,000 and 10,000 mile services are free when in fact you have to pay at 10,000 for the dealership to balance and align your tires after rotation. In addition the dealership tries to up sell you with your air cabin filter needs to be changed. They didn’t even inspect it because the glove box was undisturbed and when I inspected the cabin filter it was clean. How disappointing and dishonest. Lastly one of the tires is missing an air valve cap. Sloppy work and technician doesn’t care. Overall I give this service experience a D. More

Everyone I came in contact with was pleasant, polite, and helpful that’s a part of why I’m willing to drive across town to have my vehicle serviced with you. helpful that’s a part of why I’m willing to drive across town to have my vehicle serviced with you. More

I already filled out a survey on line, hopefully you received it. I Thank you received it. I Thank you More

Very good work. I'm still waiting for Toyota corporate to get back to me on my tire issues I'm still waiting for Toyota corporate to get back to me on my tire issues More

Excelente service. Ethan always has been a great counselor providing a professional customer service. A good personality. I recommend the dealership for everything and Ethan always has been a great counselor providing a professional customer service. A good personality. I recommend the dealership for everything and hoping continue providing their services with professionalism and honesty More

First time being at this location and they have Great service and very accurate with wait time. service and very accurate with wait time. More

Very efficient. Answered all my concerns and helped with questions I had about new car Answered all my concerns and helped with questions I had about new car More

My husband had 2 flats during a long drive. Findlay Toyota was able to accommodate him and take care of him after our car was towed in. We are grateful for your service. Findlay Toyota was able to accommodate him and take care of him after our car was towed in. We are grateful for your service. More

I own two cars from two different dealerships. I love the service department at Findlay Toyota so much more than the other and despite being a dealership, the price for parts and service is compet I love the service department at Findlay Toyota so much more than the other and despite being a dealership, the price for parts and service is competitive. I keep the RAV4 because it’s easy to maintain. More

Tanya reily helped me out. Super helpful and nice. Did everything to make getting my truck fixed fast and easy. I am pleased with their excellent service Super helpful and nice. Did everything to make getting my truck fixed fast and easy. I am pleased with their excellent service More