Findlay Toyota - Service Center

The service at Findlay Toyota is the best in the area. From the time I arrived until I left I received the best treatment ever. Everyone was so warm, friendly, and professional. From the time I arrived until I left I received the best treatment ever. Everyone was so warm, friendly, and professional. More

Went for would change. .. issue came after. I was told left rear tire needs to be changed.. I said no.. I'll take care of it. So they advised me all tires had air put in.. . .. issue came after. I was told left rear tire needs to be changed.. I said no.. I'll take care of it. So they advised me all tires had air put in.. .. picked up my car.. and not even 2 minutes after my tore light turned on. Next morning completely flat tire. Put spare? went to tire shop.. to find out when they filled up my tire at dealer.. the air valve was damaged and we had to replace it for $20.. no issue before dealer, but damaged as soon as we drive off! Not sure if it was done intentionally..or accidently.. either way not ok. More

Attended to quickly. Up to date records kept of previous services which aided in making decision on what service the car needs at that moment. Comfortable waiting room Up to date records kept of previous services which aided in making decision on what service the car needs at that moment. Comfortable waiting room. More

The ladies that are located behind the cashier desk are absolutely lazy, rude, and helpless. They will not do anything that involves going a little extra for the customer. All I asked from them was to look absolutely lazy, rude, and helpless. They will not do anything that involves going a little extra for the customer. All I asked from them was to look up the Toyota Visa Rewards telephone number due to not having any phone service while inside of the Findlay Toyota dealership, they refused to do that and the more seasoned one just sits at her desk, messaging on her phone, giving smirks. Absolutely ridiculous service from them, I have bought multiple vehicles from there and take all of my business there but won't for much longer if this is the type of service and degrading value of customer care that they will be offering. More

Cara Tostes was an excellent service advisor. I will definitely go back to Findlay Toyota because of her she is awesome. She was very professional and courteous, and her customer service skills I will definitely go back to Findlay Toyota because of her she is awesome. She was very professional and courteous, and her customer service skills are excellent. More

Tommy was great to work with! He worked hard to keep us in the know of what was happening. He worked hard to keep us in the know of what was happening. More

Matt always does me right, happy to work with him. He listens to me and my needs for my RAV4. He listens to me and my needs for my RAV4. More

Approximately 15 months ago I filled out a survey and gave Findlay Toyota an outstanding compliment. Specifically towards 3 individuals, but one service personnel not commendable. I have a scheduled appo gave Findlay Toyota an outstanding compliment. Specifically towards 3 individuals, but one service personnel not commendable. I have a scheduled appointment on a recall part and a key FOB pending, sometime soon. Hoping it will be a good experience. I'll give another survey when completed, thank you. Findlay Toyota Family have a great week! More

Excellent dealership to conduct business. Jordan has been an excellent representative for your company. He has dealt with me equitably and fairly. Don't know Tyler. We live on the other s Jordan has been an excellent representative for your company. He has dealt with me equitably and fairly. Don't know Tyler. We live on the other side of city. It is getting more difficult to travel 80+ mile round trip. More

All of our car cares met our needs. Thank you for the work that was performed on our Suv. Thank you for the work that was performed on our Suv. More