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Findlay Toyota - Service Center

Henderson, NV

4.6
2,022 Reviews
Call Service Center (702) 566-2573

2,022 Reviews of Findlay Toyota - Service Center

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January 22, 2025

Amazing service, informative and knowledgeable when it comes to problems of the vehicle nice job and the customer service are very friendly and accommodating More

by ANALYN1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review and for mentioning your service team members in your review. I'm sure they both will be happy to know that they were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 22, 2025

I was told the part was covered under warranty. Was there 3 times. Once to order. Once to get the work done (they sent the part back) and third to tell me it wasn’t covered. We love over an hour aw More

by OZGIRLWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hanrahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2025

Emilio Sepúlveda is the best customer service representative, He makes you feel like you are in good hands and you really are. More

by Beatriz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Findlay Toyota responded

Beatriz, Thank you for leaving your 5 STAR review and mentioning your Service Advisor Emilio. He will be glad to know that his efforts made your experience special. We appreciate your loyalty and happy to know that we met your expectations. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 21, 2025

The workers are very professional and efficient. Everyone is so nice and welcoming. The coffee is great too.. More

by KARENS7622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 20, 2025

Every time I go for maintanence its quick, less than an hour wait and the employees are always super friendly. More

by CESARAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas - Customer Relations Specialist

January 20, 2025

Service was great, everything went smoothly and was explained everything that was going to be done to my car More

by Kbeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis, Beltran, Lopez
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Jan 21, 2025 -

Findlay Toyota responded

Hello, Thank you for feedback and leaving your 5 star review. We’re happy to see that you had a great service experience. We’re committed to providing excellent customer service and are looking forward to seeing you soon.

January 19, 2025

Thomas Tran was an outstanding Finley Toyota service representative! Could not have asked for anyone better More

by KAREN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tran, Thomas
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Jan 20, 2025 -

Findlay Toyota responded

Hello Karen, Thank you for leaving your 5 STAR review and mentioning your service advisor Thomas Tran. We are pleased to know that he was able to meet your expectations. We’re grateful to have you as a valued customer and we look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 19, 2025

Our first meeting with Vince Argentines. He was friendly, knowledgeable, professional with an upbeat attitude. He worked with us and Dez Johnston, Tire Specialist., who was also helpful and More

by LCN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Argentine and Dez Johnston
Report | Print
Jan 20, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer and glad to hear that Vince and Dez took good care of you. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 19, 2025

Great service writer got my car in and out. Like the new app/website. Paperless More

by BCSC2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Findlay Toyota responded

Thank you for your 5 STAR review. We’re happy you had a good experience with our Service Department. Your satisfaction is our top priority and we look forward to serving you again in the future. K Thomas - Customer Relations Specialist

January 19, 2025

Prompt, professional, and friendly service as always. We travel across town to go here simply because the service experience is so much better than Centennial Toyota. More

by danielkerbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Staley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Findlay Toyota responded

Daniel, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas - Customer Relations Specialist

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