1,907 Reviews of Findlay Toyota - Service Center
He hlep me on finding a good quality name brand tire with a good affordable pirce. a good affordable pirce. More
He was extremely helpful in getting me in quickly on an unexpected gas tank not opening. I was rushing out of town and they got me in and out quickly. unexpected gas tank not opening. I was rushing out of town and they got me in and out quickly. More
Great service in a timely manner. Friendly staff. Offered a ride home if needed one. Friendly staff. Offered a ride home if needed one. More
My service experience this time has been subpar. I took my vehicle in to have an oil change, rack and pinion replace, and wheel alignment. Upon picking the vehicle up the first time, I heard a scrap I took my vehicle in to have an oil change, rack and pinion replace, and wheel alignment. Upon picking the vehicle up the first time, I heard a scraping noise coming from the from driver wheel and noticed grease prints and oil spots on the driver door. My service advisor, Richard, wrote the vehicle up, documented the grease and oil and put the vehicle back in Line to go to the shop. Upon picking the vehicle up the second time, I immediately noticed the grease and oil spots were never cleaned. I drove it all the way home and noticed a rubbing noise coming from the front wheels and could also feel it in the steering wheel. Upon inspecting the wheels, the drivers side wheel center cap was not fully seated on the rim. It appears the hub underneath is not replaced correctly which is not allowing the center cap to reseat properly. Now I have to take the vehicle back to the shop, wasting more of my time because it seems that an incompetent tech is just rushing through the job. Absolutely unacceptable!!! More
I stop by for the tire recall and I’m not sure if they actually checked the tires, my tire pressure was low when I dropped the truck and still low afterwards. Who can guaranty the job?? Please get back to actually checked the tires, my tire pressure was low when I dropped the truck and still low afterwards. Who can guaranty the job?? Please get back to me 7027735505 hhdg2903@gmail.com Thank you! More
Wait time for an oil change was redicoulas after making an appointment. My time is worth money...you should hire a scheduler to fix this problem. If one makes an appointment the time should he honored. It an appointment. My time is worth money...you should hire a scheduler to fix this problem. If one makes an appointment the time should he honored. It doesnt take 3 hours to change oil. It makes me consider going somewhere else if you want the pure truth. More
Findlay’s the worst dealership I’ve dealt with of all the dealerships I’ve been to. The waiting room is loud and busy as opposed to quiet and relaxing. The lack of accommodations is unlike any other dealersh dealerships I’ve been to. The waiting room is loud and busy as opposed to quiet and relaxing. The lack of accommodations is unlike any other dealership experience I’ve had. No complimentary carwash, no complimentary loaner car when the service is expected to be longer than 2-3 hours. And salesmen approach you like sharks when you’re in the waiting lounge. And even the snacks are sold, not complimentary. More