Findlay Toyota - Service Center

Phill Crabtree was very accommodating and very helpful. I will select Phill the next time I am in for service. I will select Phill the next time I am in for service. More

Awesome customer service by vince very thoughtful and helpful.good price and very quick service will be a customer for ever helpful.good price and very quick service will be a customer for ever More

John did a good job of keeping me informed and with answering my questions and concerns. I was finished well before the time I expected to be finished! answering my questions and concerns. I was finished well before the time I expected to be finished! More

Came in with a “Hybrid system malfunction visit your dealer “ warning left the car overnight and found a rental by googling..got notified that my car was ready to pick up several hours later …told them dealer “ warning left the car overnight and found a rental by googling..got notified that my car was ready to pick up several hours later …told them I would pickup next day …got told by the service department that all it needed was a system upgrade ..no charge ..left the dealer and several miles later the “service needed light “ came on we turned back and talked to them about why this was going on …was told they only fixed the problem but did not do a complete system analysis and service…had to wait another hour to get it fixed ….my concern is that we are not from Nevada we have been driving since Illinois and were about to go back …imagine if this would have happened in the Neveda or Arizona desert..fyi we are both seniors citizens in our 70’s More

Great customer service. Easy to talk to. Very accomodating. They will answer any concern that you will have. Recommended. Easy to talk to. Very accomodating. They will answer any concern that you will have. Recommended. More

My experience was fantastic. Though I just went for an oil change in my 2021 TDR pro and ended up leaving with the 2025! Meilad, the service advisor Vince, Gay and the finance ma Though I just went for an oil change in my 2021 TDR pro and ended up leaving with the 2025! Meilad, the service advisor Vince, Gay and the finance manager were all above and beyond amazing. Hands down the best vehicle purchase experience I’ve had! More

Everything is great people are nice and accommodating. They make sure you got the perfect cars that fit on your budget. Excellent … They make sure you got the perfect cars that fit on your budget. Excellent … More

Actually 4. 5 stars. No complaints about the quality of service, friendliness of staff and timeliness of service. Seems to be quite a turnover of service adviso 5 stars. No complaints about the quality of service, friendliness of staff and timeliness of service. Seems to be quite a turnover of service advisor staff (and a recent software system change that seemed to be a challenge pulling up the history of the vehicle purchased at this dealership and service solely by them for the past 18 years). Makes me wonder about how employees are treated/fairly compensated by this large family dealership. Also, as a loyal customer since 2007 (2 vehicles purchased and 3 vehicles continuously serviced), it would be nice if there was at least a token of appreciation via a loyalty discount program. More

I witnessed a valve cap flying off a tire as my car was driven to pick-up. My oil change sticker wasn't updated so I had to check the paperwork to make sure an oil change was performed. I just spent $1000 driven to pick-up. My oil change sticker wasn't updated so I had to check the paperwork to make sure an oil change was performed. I just spent $1000 on service and am doubting that the work done? Come on. Also, I'm getting bothered by Findley salespeople via text. I unsubscribe every time but they keep bothering me from different numbers. I ask for help to make it stop and no one has. More

Arrived for vehicle service, left with 2 2025 vehicles. Feeling super blessed. Mahalo (Thankyou) Toyota!!! Feeling super blessed. Mahalo (Thankyou) Toyota!!! More