Findlay Toyota - Service Center

Service Rick Jenkins is outstanding keeps me informed throughout the service process. Rick is an asset to Findlay Toyota. I would recommend him as anyone's s Rick Jenkins is outstanding keeps me informed throughout the service process. Rick is an asset to Findlay Toyota. I would recommend him as anyone's service advisor. I will definitely be requesting him from now on. If there is a 5 star rating for Rick, I would give him a 10. More

Met my expectation They are very patient and kind answering my questions. As a new driver,Gerry helped and teached me how to operate my new car,very much appreciated!Als They are very patient and kind answering my questions. As a new driver,Gerry helped and teached me how to operate my new car,very much appreciated!Also to Michael Lopresti at Brandon Grade..thanks a lot for your excellent service! More

Not what I expected from Toyota My wife had her Highlander serviced and did not get what she paid for. Her oil was filled above the fill line. I went and spoke to the Service Man My wife had her Highlander serviced and did not get what she paid for. Her oil was filled above the fill line. I went and spoke to the Service Manager Coty Dehnert who had a technician come out to our place to check the oil level. The Toyota Certified Technician verified it was over filled. As well as filled all 4 tires due to being under filled. I guess they just say they check your tire pressure when you pay for this service. I’m not trying to tell you to stay away. That’s completely up to you. I’m only telling you what happened to us. There are other Toyota Dealers in this town. I was given a full refund. No apology no obvious effort to make the situation right. More

Any problems fixed asap and correctly Nobody else services my Sienna. These guys are good, Matt Stanley takes good care of us. Use them. Service for the last 4 years perfect, quick, done r Nobody else services my Sienna. These guys are good, Matt Stanley takes good care of us. Use them. Service for the last 4 years perfect, quick, done right. More

Customer service Great Customer service they took care of my needs and always took time to listen to what I had to say. Also they told me what to look for on my car fo Great Customer service they took care of my needs and always took time to listen to what I had to say. Also they told me what to look for on my car for future needs.. More

Service on my 2018 Toyota I have bought or leased about 4 cars from your dealership. The last time my car was serviced in July I showed the technician the damage to the passen I have bought or leased about 4 cars from your dealership. The last time my car was serviced in July I showed the technician the damage to the passenger door. I said every car that I have leased or bought from your dealership has ended up with the same damage to the passenger side of the vehicle. When I pointed out this to the tech he said well maybe it's the way you park! Since the damage is on the passenger side of the vehicle I would have had to hit my husband's truck when I parked the vehicle. This tech was rude to suggest that I caused the damage myself. More

Everyone wants to help. Had a great visit. The customer service people were helpful, worked to save me money and performed the necessary work quickly and effectively. What mo Had a great visit. The customer service people were helpful, worked to save me money and performed the necessary work quickly and effectively. What more could you ask for. More

Great service! Never disappoint me every time I either go for a car wash or by helping a friend find their dream car. Ask for Yoshi if you’re looking to buy a car at Never disappoint me every time I either go for a car wash or by helping a friend find their dream car. Ask for Yoshi if you’re looking to buy a car at this dealership! Great service!!! More

Friendly -Professional Set up appointment. Everything done on time as committed. Mark A. Did great job with service and Paul L did a great job in sales was great at purchase Set up appointment. Everything done on time as committed. Mark A. Did great job with service and Paul L did a great job in sales was great at purchase without pressure. More

Excellent Service Center Purchased a 2016 RAV4 Hybrid around August 2016 and have over 45,000 miles since purchase. Therefore, I have had the RAV serviced according to the rec Purchased a 2016 RAV4 Hybrid around August 2016 and have over 45,000 miles since purchase. Therefore, I have had the RAV serviced according to the recommended schedule multiple times and have interacted with several service consultants, all of whom dealt with me in a very professional manner. The service consultant that I regularly now work with, and have for the last 3-4 service visits, is Aly McKendall. Aly is friendly, helpful, efficient, knowledgeable of her job, and a delight to work with. She quickly returns calls if not immediately answered, works to fit the service to our schedule, keeps us updated as to progress and findings, and provides clear explanations for recommended service functions not covered by warranty. We are totally pleased with her support and help. More