Findlay Toyota - Service Center

Just Went in for a scheduled oil change was greeted promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade promptly everybody was nice would recommend their service department for sure sales very friendly also and checked see if I wanted upgrade More

I am not one to rate dealerships, but Findlay Toyota is definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give definitely worth the time. I have been going there for at least four years now and they always provide exceptional service! I would like to give a special mention for Al Fantone. I needed service on three Toyotas one 2004 Corolla, and two Camrys, a 2002 and a 2007. He went out of his way to make it affordable and even enlisted the help of a manager for us. He saved us a significant amount and was only too happy to look out for us. It was comforting to see that the dealership was happy to help him help us. Definitely not the norm when dealing with dealerships. I have had transmission work, A/C work, gaskets replaced, tires checked and rotated, break work, automatic windows fixed, (These automobiles are 17 to 14 years old), not to mention all the routine maintenance. I can hop in any of these vehicles and drive across the country and back with the peace of mind that they were maintained correctly by people who treat the vehicles like they were there own! I would also mention that they have courtesy pick up and drop off from your home, cool water in the customer waiting area which is super clean, and very pleasant employees who always check to ensure you are being helped. More

As usual, the service was superb. Personnel very helpful, very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explaine very professional and my car was finished in a reasonable amount of time. I was called as soon as my car is finished And everything done was explained to me More

Great service everything, was very helpful. I highly recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team recommend. This is my third new Prius bought from them, because the service. Thanks Brain and your team More

The person who I contacted was ( I think his name was nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times... nick) was very friendly and approachable. The service was good, but I don’t like receiving emails about review many times... More

Findlay is awesome love working with them and buying cars from them they are very user friendly. Nothing else to say they are good! Thats it from them they are very user friendly. Nothing else to say they are good! Thats it More

I have never had such a positive experience at a dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated. dealership service department. Nick Kennon, Service Consultant, was helpful and professional. They completed my vehicle in the time they estimated. More

Parts Dept......I recently broke a exterior plastic piece on my Tacoma. I looked up the part number and saw that Toyota had a MSRP of $196 for it. Looking on the internet, I found an average price of $130 (p on my Tacoma. I looked up the part number and saw that Toyota had a MSRP of $196 for it. Looking on the internet, I found an average price of $130 (plus shipping). None of the prices were more than $160 to my door. Since we are in a "Hard time right now", I decided to buy locally, so I contacted Findlay Toyota, Parts Dept. and was told the price was $218 plus tax.....($18 more than the MSRP). I decided just to go get the part and be finished with the project. I drove to Findlay Toyota and contacted the girl behind the parts counter. She stated the part was now $236, plus tax. I told her of my previous inquiry and Toyota's MSRP, and asked why the price kept going up. She replied, " We are independently owned & operated, we can charge what we want"..I stood there, and just shook my head from side to side, then I turned and walked out. I am aware that during tough times Car dealers turn to their Service & Parts Departments to make up the differences in lost sales....But "WOW"! More

Super A Service Rep First of all I highly recommend Andrew Wilhems in Service, he was recommended by a good friend who only loves getting quality service from great indiv First of all I highly recommend Andrew Wilhems in Service, he was recommended by a good friend who only loves getting quality service from great individuals. I should have listened to him since the beginning lol. Andrew is 100% real, respectable and wont waste your time trying to insist a maintenance package not even required for your car. I have gone through 3 service reps in Findlay and they all give the same speech, up sell maintenance you dont even need, lie to you about what is needed to get but to find out it wasn't needed at all but because they wanted to make extra cash from you. Andrew Wilhems isn't like the 3 service reps Ive gone through. Im sure you're reading this to find a Service Rep. So ask for him and he will take care of you More

Excellent! Our entire family loves our Toyotas. We have been coming to Findlay Toyota for the last 20 years, not only to service our vehicles but to buy new ones Our entire family loves our Toyotas. We have been coming to Findlay Toyota for the last 20 years, not only to service our vehicles but to buy new ones. Doron Boringer has made the buying experience hassle free and truly enjoyable. We love our FJ Cruiser and we would definitely buy our next vehicle from him! We are so happy with the excellent service that this dealership provides that we recommend it to anyone who needs reliable maintenance and/or repair for their vehicles. We especially appreciate the personal attention and professionalism that Andy Wihelms, our service consultant, has always provided us. Thank you so much! More