Findlay Toyota - Service Center

Since I live 120 miles north of Henderson (in Alamo of Lincoln County), I thought I would have a long wait for service. But I was approached immediately by Anthony Perez who instantly started my service Lincoln County), I thought I would have a long wait for service. But I was approached immediately by Anthony Perez who instantly started my service rolling, and told me it would be completed within 2 hours--which it was. Anthony Perez IS NOT even listed as your employee, so I cannot praise him under his picture because he has no picture. Please photo-graph Anthony and put him on your evaluation listing. He is a 5 star employee. Darrel Hansen, Alamo, Nevada. More

As always I was informed of every aspect of the visit. Brandon Day was the advisor. The car was serviced and delivered as promised. As always have expected and received excellent service. Thank You Brandon Day was the advisor. The car was serviced and delivered as promised. As always have expected and received excellent service. Thank You More

Most of the Findlay staff regardless of assignments are willing to assist when requested. A special thank you to TJ Summers ( Finance Manager) and Anthony Perez (Service Consultant). Both will take the ti willing to assist when requested. A special thank you to TJ Summers ( Finance Manager) and Anthony Perez (Service Consultant). Both will take the time to explain and resolve any concerns or issues in a friendly and courteous manner. More

It was a great experience with Chantelle. Very friendly, knowledgeable and helpful with my vehicle needs. Definitely no hesitation returning to Chantelle with any automotive needs. GREAT WORK!!!! knowledgeable and helpful with my vehicle needs. Definitely no hesitation returning to Chantelle with any automotive needs. GREAT WORK!!!! More

Dealership calls to remind me when it is time for my service. Matt Stanley is very accommodating for all my needs and very nice to me. service. Matt Stanley is very accommodating for all my needs and very nice to me. More

Great service experience with Richard. He walked me through my options, gave me the pricing information estimate, explained some items to keep an eye on. Great People. through my options, gave me the pricing information estimate, explained some items to keep an eye on. Great People. More

Findlay Toyota used to suck with their service. Now, they offer to wash your car, try to shorten your waiting time. Good job Findlay Toyota! offer to wash your car, try to shorten your waiting time. Good job Findlay Toyota! More

Service at Toyota is great! Representative is always kind and helpful! Been a Toyota owner for many years. Always great people in service and sales. and helpful! Been a Toyota owner for many years. Always great people in service and sales. More

I took my used Prius in last Saturday for regular maintenance appointment at 9:30am and I knew it would be pretty busy. My service advisor, Dalton, was friendly, courteous as well as apologetic abou maintenance appointment at 9:30am and I knew it would be pretty busy. My service advisor, Dalton, was friendly, courteous as well as apologetic about the wait time. As this was the first time my car had the maintenance needed message, he looked over the vehicles service records. Since it had been fully serviced when I purchased the car earlier this year, he said that the green package was all I needed. (yea!). He asked if I would be waiting there or would I like to utilize their partnership with Lyft(I believe) if I wanted to go somewhere. I said I would wait, as I brought a book, and he said he would do his best to see that my car would be ready by 11:45-ish. I assured him that I was prepared for a wait. I was in the lounge when I glanced up and saw Dalton heading my way to inform me that my car was ready. He went over the report, assured me I had plenty of brake pads (I had been concerned as my work commute is 515/93 and had to hit my brakes a lot) and noted that everything looked great. He then escorted me to the service cashier. It was then that I glanced at the time: 11:45! Thank you Dalton for your excellent service and Findlay Toyota for providing a comfortable waiting area. Even better was not upselling on service needs - very much appreciated! More

I went there for oil change and they found out my tire was broken , so I didn't have a car for 3 days. My advisor was so rude. He did not call me for an update. He told me it will cost me 20-30 dollars was broken , so I didn't have a car for 3 days. My advisor was so rude. He did not call me for an update. He told me it will cost me 20-30 dollars , even if my car is under 2 years warranty . When I picked my car , the cashier asked for $45. I asked for explanation. They realized it is their mistake and fixed it. They should have wash my car, I got it twice dirtier than I left it to them. Ridicules service. The inside car drawer was on the car's floor when I went in. Nobody has noticed it. More