1,837 Reviews of Findlay Toyota - Service Center
Just had my 2009 Toyota Venza serviced last Saturday. Very impressed with the Service Advisor, Andrew Wilhems, that I use. Always efficient and reliable. On the very few occasions the repair work done Very impressed with the Service Advisor, Andrew Wilhems, that I use. Always efficient and reliable. On the very few occasions the repair work done did not fix the problem, he was quick to make sure things were made right. I heartily recommend him and the rest of the Service Department at Findlay Toyota. More
Chantelle Kraft is the greatest Service Writer I have ever seen…bar none!!! And I’ve been around Dealerships and Garages for practically all of my 75 years. Thanks! L.D. Lawrence ever seen…bar none!!! And I’ve been around Dealerships and Garages for practically all of my 75 years. Thanks! L.D. Lawrence Johnston More
Customer service is absolutely wonderful! I love setting up an appointment on line, as well!! Goes very smoothly Follow up on appointment set goes smoothly. Whatever needs to be done is done in a time fra up an appointment on line, as well!! Goes very smoothly Follow up on appointment set goes smoothly. Whatever needs to be done is done in a time frame that's workable! More
Thanks Emilio for taking care of the service on my Camry. Discussed what I requested and what recommended. No pressure on final decision. Took care of everything just fine. Noticed improvement in gas mil Discussed what I requested and what recommended. No pressure on final decision. Took care of everything just fine. Noticed improvement in gas mileage after the service was done. Good job to everyone who worked on my car. Thank you again. More
I got the usual great service that Findlay Toyota provides. And this time, I used the Valet service, where they pick up and drop off your vehicle at your preference, which was at my place of employme provides. And this time, I used the Valet service, where they pick up and drop off your vehicle at your preference, which was at my place of employment. Saves the time and hassle of going to the dealership, and waiting for your vehicle, for your repair or routine services. This is a feature, that I will use again. More
Looks like everything I asked for was done, most of which were fluid exchanges added to a basic service. So far don't see any leaks, all the fluids look clean and the mechanical parts I requested to be repla were fluid exchanges added to a basic service. So far don't see any leaks, all the fluids look clean and the mechanical parts I requested to be replaced appear to be new. So I have to say that they did exactly what I requested at the price agreed on. The stuff they recommended I have done were things I already knew about so they weren't trying to unfairly upcharge me. YMMV, but I think that except for the inflated labor charges that all dealers hit you with, they are at least honest about what they do. More
The service department was friendly but I was not told anything about how the service went, what was done or if there were any issues. When I picked up my car I was just told to go to the cashier and pick anything about how the service went, what was done or if there were any issues. When I picked up my car I was just told to go to the cashier and pick up my keys. My car is a 2019 so I am not really worried about issues but it would be nice to know what was done. Also, when doing this review I looked at your inventory on line because I am thinking about trading my car in for a new one. I was disappointed to see "call for price" on your vehicles. This just made me suspicious about your tactics and made me decide to check out other dealers. More
Best dealership I ever been to for Toyota. Professional courteous friendly and reliable. They didn’t make me wait and the service was completed in the time they told me it would take. The restrooms were im courteous friendly and reliable. They didn’t make me wait and the service was completed in the time they told me it would take. The restrooms were immaculate. The customer service area lounge had everything I needed to Make me comfortable. Samuel my customer rep insured that I was informed and satisfied with everything. Great job! More
My favorite go to dealership! Great service always! I’ve purchased 3 vehicles from them through out the years! Thank you purchased 3 vehicles from them through out the years! Thank you More
They always take great care of me. Had my battery die unexpectedly and they took me right in! Made a bad day better. Thanks for the great service. unexpectedly and they took me right in! Made a bad day better. Thanks for the great service. More