Findlay Nissan Henderson - Service Center

Terrible service. They still have not resolved the insurance Extremely problematic. We carried Nissan insurance on our vehicle. We were on a vacation from Minnesota and needed car repair that was supposed to be Extremely problematic. We carried Nissan insurance on our vehicle. We were on a vacation from Minnesota and needed car repair that was supposed to be covered by Nissan insurance. Not helpful at all. More

Henderson Nissan was the only place I'd had my car serviced for the last 2 1/2 years. Brought my car in with a problem that had developed about a year ago shortly after an oil change at this dealer serviced for the last 2 1/2 years. Brought my car in with a problem that had developed about a year ago shortly after an oil change at this dealership, smoke coming from the engine compartment, and a foul smell coming through the vent when it's set for fresh air. Their recommendation was: Replace valve cover gasket/PCV valve hose Oil pan reseal Transmission side seal Right axle seal Cost: $1,330 Was told the first three items were causing the smoke. Drove the car home to think about this for a week and talk to coworkers knowledgeable about cars. Was told the only thing that could cause smoke was oil leaking through the valve cover gasket. I opened the hood and decided to check the screws holding the valve cover in place. They were all loose, so loose I could remove them with my fingers. I can only speculate how that happened, valve cover screws don't loosen themselves. Spent 30 seconds tightening them. Problem solved, no more smoke, no more smell. At the very best, one can conclude that their mechanics are incompetent to miss such a simple fix, but we know that isn't the case. I'm pretty sure their mechanics know how to fix cars. But auto repair shops don't make lots of money tightening screws, they make lots of money on repairs, whether necessary or otherwise. More