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Findlay Nissan Henderson - Service Center

Henderson, NV

4.7
3,830 Reviews

3,830 Reviews of Findlay Nissan Henderson - Service Center

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March 14, 2018

Professional and Expedient Service I took my Pathfinder in for the 90-thousand-mile service. Chris, the service adviser, was helpful and professional. I can feel the difference with my More

by ShahrnazM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 14, 2018 -

Findlay Nissan Henderson responded

We're glad to have Chris on our service team and are happy to hear that you received a top-notch experience. We hope to see you and your Pathfinder again! Regards, The Henderson Nissan Team

March 13, 2018

Transmission repair Shane in service was amazing. I have a 2010 Nissan Sentra with 90xxx miles. I was having transmission issues. I call Shane who told me my car was unde More

by Paul138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Williams
Mar 14, 2018 -

Findlay Nissan Henderson responded

We can't tell you how nice it feels to hear that Shane went above and beyond to make sure your service experience was a memorable one! Thank you so much for choosing Henderson Nissan and we hope to see you again! Regards, The Henderson Nissan Team

March 09, 2018

oil change Service writer, Becca, was very nice and professional. Guestimated time correctly. Truck was washed and ready when told. My only recommendation More

by TimW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca
Mar 09, 2018 -

Findlay Nissan Henderson responded

Hi Tim, It's a pleasure to see that Becca provided you with the quality service people have come to expect from us here. We appreciate your feedback and we'll be sure to communicate better when our customers' vehicles need an additional item. We hope you're well and we look forward to seeing you here at your next service visit. Regards, The Henderson Nissan Team

March 06, 2018

Inspection My service was fast and Shane is always amazing whenever I need a service and is very courteous, friendly and patient in answering any questions or co More

by jsawyerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Williams
Mar 06, 2018 -

Findlay Nissan Henderson responded

It's a pleasure to see that Shane provided you with a prompt and quality experience. We appreciate you stopping by and look forward to seeing you at your next service visit! Regards, The Henderson Nissan Team

Mar 06, 2018 -

jsawyerk responded

That is not the picture of the person who helped me. His name is also Shane in the service department. Please make the correction. Thanks.

March 01, 2018

Excellent service Meet and greet was kind and professional.Chris was quick and efficient service adviser as well as professional and called me as promised. Not long wai More

by stefan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 01, 2018 -

Findlay Nissan Henderson responded

Hi Stefan, Thanks for both this 5-star review and your business. It's a pleasure to see you had a quality service experience with Chris and he got you in and out in a timely manner. Hope your vehicle is running just like new and looking forward to seeing you here at your next service visit. Regards, The Henderson Nissan Team

May 02, 2017

The best Excelente the best service I ever had They always work with you and I'm very happy for there excelente customer relationship thank you Henderson Nissa More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Flores
May 03, 2017 -

Findlay Nissan Henderson responded

Hi Rick, We love having you as a valued customer and would like to thank you for being a part of our Henderson Nissan Family. We hope you're well and should you ever need anything, please let us know. We're always here to help. Regards, General Manager Bill Mastroianni

March 28, 2017

Service I just had really good service experience and everything was explained well and they worked to make sure I was happy with the work they did. More

by Angel8384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 28, 2017 -

Findlay Nissan Henderson responded

We're so happy to see that our service team took great care of you and your vehicle. We hope it's running just like new and we hope to see you soon at your next service visit. Take care! Regards, General Manager Bill Mastroianni

March 23, 2017

timely and professional Very clean service area and customer lounge, communication between service writer and me was exceptional and the wait time was more than acceptable. M More

by Howard Portnoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hays
Mar 24, 2017 -

Findlay Nissan Henderson responded

Hi Howard, We're so happy to read this and see that you enjoy our quality service and facility. Thank you for taking the time to leave this 5-star review and should you ever need anything, please let us know. We're always here to help! Regards, General Manager Bill Mastroianni

March 23, 2017

Oil change Good service, like first in for this service and Saturday. Sales is or was below average, will not buy from this dealership. Staff washing vehicle a More

by Big TMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Blow
Mar 23, 2017 -

Findlay Nissan Henderson responded

Thank you for your feedback. While pleased to see you had a quality experience with our service team, we're disappointed to see you had issues with our sales team and you weren't satisfied with the washing of your vehicle. We're always looking to improve as a dealership, which is why General Manager Bill Mastroianni would like to learn more about these issues you've faced. Please contact him at BillM@SuperStoreAuto.com when you have a moment. Thanks!

March 22, 2017

Poor service I have a 2013 Nissan Pathfinder SL and have been. Taking my vehicle since I bought it to Henderson Nissan for every service. I was first alarmed to th More

by Rms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane
Mar 23, 2017 -

Findlay Nissan Henderson responded

We're very discouraged to read this, as providing quality service is our top priority here at Henderson Nissan. Both your opinion and business are very important to us, which is why we'd like to speak to you in further detail regarding these issues. When you have a moment, please contact our General Manager Bill Mastroianni at BillM@SuperStoreAuto.com

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