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Findlay Nissan Henderson - Service Center

Henderson, NV

4.7
3,830 Reviews

3,830 Reviews of Findlay Nissan Henderson - Service Center

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November 30, 2020

Always good service when I get the service on my car., waiting time wasn’t to long since I didn’t have an appointment always nice More

by gngb2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben
November 29, 2020

We have been a customer with this dealership for years and have always been satisfied. We have two Nissan cars and when we need another we will certainly buy it at Henderson Nissan. The Service Department More

by AVERLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar and Rubin, Shane Schneider
November 29, 2020

Wasn’t expecting quit service the day before thanksgiving holiday. Dropped off at 1p and car was ready by 5. Pleasant surprise, great work Thank you More

by GURUS98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 29, 2020

As always I was taken care of great! The service dept is always nice to me and take care of my needs.thank you so much More

by DESIREISLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 28, 2020

Fixed what someone else had messed up. Good service and friendly staff. Always bring my car here. Takes a little longer because always so busy. More

by Gmni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 28, 2020

Came with a service follow up.cruise controlwas not Came with a service follow up.cruise control was not engaging after last service appointment. Took me right in 45 minutes later right as rain. More

by MOOREANDRA4
Recommend Dealer
Yes
Employees Worked With
Sal
November 27, 2020

FANTASTIC PEOPLE there in Service Dept!!!! I have ALWAYS HAD GREAT EXPERIENCES with them!! Just wish they had coffee available, while waiting... maybe the k-cups instead of the "pot of coffee" that they use More

by FURBEY123
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 26, 2020

Service Department has an awesome Manager at the helm, who will take care of any problem he sees. Waiting area is always clean and presentable and the staff is friendly. More

by SPROBERTS34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 26, 2020

Excellent service work and friendly attention as well as a very short time of waiting for the service to be completed although I misseed the cofee or tea... More

by RMTELLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 26, 2020

Due to several mistakes I had to reschedule appointment and take a vacation day to make the appointment. Not good customer service. Won’t come back. More

by Clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Welch
Dec 02, 2020 -

Findlay Nissan Henderson responded

Thank you for taking the time to leave a review and bring this to our attention. I apologize for the issues you encountered and the loss of your vacation day as a result. I would like to get more information regarding your experience with us so I can look into it further and ensure it doesn't happen again to anyone. If you wouldn't mind contacting me, I can be reached directly either via email at HendersonNissanofNevada@gmail.com or by calling the mainline 725-696-9440 and asking for John the Executive Manager. Thanks for taking the time to read this as well and I hope to hear from you.

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