Findlay Nissan Henderson

I couldn't be happier with my experience. I was referred to Henderson Nissan, particularly Marty (GM) through a co-worker/friend. I went in there thinking I had an impossible request. I have never had a N to Henderson Nissan, particularly Marty (GM) through a co-worker/friend. I went in there thinking I had an impossible request. I have never had a Nissan before and wasn't sure I was even going to like the car I went in to check out, which was a Nissan Rogue. Marty and Gabe listened to my needs and what I was looking for. I drove the Rogue and then the Juke. After driving the Juke, I fell in love with it. I made the deal on the Juke. A day later, I realized I had made the wrong decision. For my current situation and lifestyle, the Rogue would have been the better and more practical way to go. I have two yound kids who are still in car seats, and the Juke was just to small. I expressed my concern to Marty and he took care of the situation with no problem and no questions asked. He just wanted me to be happy with my purchase. I ended up in a 2011 Nissan Rogue, and having only had it less than 48 hours now, I am completely satisfied. It is exactly what my family and I need. Gabe was my salesman, and I cannont compliment him enough. He was easy to talk to, he listened to me, he was respectful, funny, no pressure, and just a delight to be around. He made my experience even that much better. Marty made the transition to switch cars easy and painless. He knew I needed to stay within a certain price range for my payment and he did what he had to do to make it work. In the end I ended up getting more car for my money. Not to mention, a car 6 years newer, with lower gas, lower insurance, and a warrenty. Because of all these things, I will definitely purchase my next car from Henderson Nissan and refer anyone I know who is looking to purchase a new or used car to Henderson Nissan. I would also like to add, I was a woman alone buying a car, and not for one second did I feel belittled or taken advantage of (which is the way it should be)and that goes a long way! Thank you Marty and Gabe for making what I thought was an impossible request happen!!! More

I would like to thank Darrek Kroll, Brian Pope, and Gonzo (finance)for their outstanding customer service and professionalism. These gentleman made this the best car buying experience i have ever had. To Hen (finance)for their outstanding customer service and professionalism. These gentleman made this the best car buying experience i have ever had. To Henderson Nissan these gentleman are an asset to your dealership. I will recommend everyone to these gentleman who are interested in buying a vehicle. sincerely, Larry Caufield More

They made my first auto purchase fun. From the moment I was out on the parking lot to the moment I shook hands with the financial advisor, it was a friendly experience throughout. Even though I did have in was out on the parking lot to the moment I shook hands with the financial advisor, it was a friendly experience throughout. Even though I did have in mind what kind of car I wanted, they managed to get me a better deal. Will repeat as a customer. More

After leasing my Xterra I decided to purchase it, however, being very unimpressed with the customer service at Planet Nissan, I opted to try Henderson Nissan. I went into the dealership expecting the however, being very unimpressed with the customer service at Planet Nissan, I opted to try Henderson Nissan. I went into the dealership expecting them to try to sell me on a new car. Especially because my leased Xterra has such low miles and was worth quite a bit more than the residual value quoted at lease signing. I thought for sure they would pressure me. That was the complete opposite of my experience. Anthony, the finance manager made the whole transaction completely painless! I was in and out within a half hour. Amazing! I was also given three free oil changes with the purchase and called with a follow up to see how everything went within a few days. Great service! One of my best dealership experiences ever! More

This dealership is shady and their sales and finance staff are full of scams. They sold me on a new car, when I went in looking for a used one, then they made me a deal, let me drive the car for two we staff are full of scams. They sold me on a new car, when I went in looking for a used one, then they made me a deal, let me drive the car for two weeks, and then asked me to come back and put more money down, because apparently they had not made enough money on the deal. Credit was not an issue, and my income is excellent. They just realized that they discounted the car too much, and then tried to scam me into giving them more money - after I had a signed contract and had driven the car for two weeks, insured it, and had even taken it out of town. I refused to give them more money, and I reclaimed my trade. Douglas Nissan completely wasted my time! I was adamant when I went in that I did not want to waste time, and if they couldn't do the deal within my parameters, then I would just take my car and go elsewhere. It's almost like they were trying to get back at me. "I'll show her - do the deal within her parameters - HA!" I would not give this dealership a dime of my money and I would not recommend them to ANYONE! More

We went in to just look at new Nissans. We were planning on buying from another dealership in town, since my bank had special online for that specific dealership. They had a bigger variety of inventroy tha on buying from another dealership in town, since my bank had special online for that specific dealership. They had a bigger variety of inventroy than the other dealer, so we found the exact car we wanted, from the right color to the right options. Then they not only took the bank's quoted price but they also beat it. I the entire sale including taxes and fees totaled over 1000 dollars less than MSRP. More

I wish ther were negative numbers on the score chart. After having plenty of info and being well informed on exactly what I wanted. I walked into the dealershio scoping my perspective sales guy. Eric loo After having plenty of info and being well informed on exactly what I wanted. I walked into the dealershio scoping my perspective sales guy. Eric looked like a nice guy and actually was for quite some time. I wanted to special order a new frontier and took one they had on the lot for a test drive. All was well Eric and I walked back into the dealership he asked if I was ready to order, then the HELL began. He asked for 8k down and I would still have payments of over 600. (shock therapy). They told me the info I had printed directly from nissanusa.com was incorrect and tried to throw every scam I had ever heard of (once being in car sales myself). I have since heard horror storys about this dealership even from co- workers of mine. I work almost an hour away. WHY CANT DEALERSHIPS EVOLVE -the truth More

i was a little hesitant about buying a car in general. I hate high pressure and will leave first. Douglas Nissan did everything RIGHT. I was very impressed with their internet division and its manager, Al hate high pressure and will leave first. Douglas Nissan did everything RIGHT. I was very impressed with their internet division and its manager, Alan. He introduced me to Sergio, who took the time to explain things to me and make me feel very relaxed. There was no pushing to buy the newer model etc. I was very impressed and would highly recommend the internet division, especially Alan and Sergio. More

My wife and I have purchased different vehicles from various brands for quite sometime now, and our experience in some of those dealerships range from dreadful to extremely unpleasant. Which is why eve various brands for quite sometime now, and our experience in some of those dealerships range from dreadful to extremely unpleasant. Which is why every time we buy a car, we try a different dealership. <br><br>Attempting our ‘luck’ one more time, I drove my wife to a store that I have not heard of - Douglas Nissan in the Valley Automall.<br><br>In our recent quest of purchasing a new car, we have already prepared ourselves to be treated like the previous appalling encounters. Nevertheless, there’s one young man that deserves top-quality recognition. Ben Sahagun have shown my wife and I that there is always one company that stands out from the crowd. Our buying experience was painless, and quite enjoyable I might add. This young gentleman had a vast knowledge of the Nissan products, and other brand names. Ben’s talents were exceptionally valuable as he was exceedingly accommodating in every way possible.<br><br>Anyone looking for a new or used vehicle in the future, and want a trouble-free experience, please don’t disregard Ben Sahagun from Douglas Nissan. Needless to say my wife and I will send our family and friends to him.<br><br>One last point I would like to say is that not only did we drive away in a brand new Nissan,.... we also gained a friendship.<br> More