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Findlay Nissan Henderson

Henderson, NV

4.7
4,433 Reviews

295 Auto Mall Dr

Henderson, NV

89014

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Showing 4,433 reviews

November 11, 2020

The service was great and we felt important to them. The wait was minimal. I was satisfied with the service and when there was a mistake they quickly made it right More

by OCARROL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 11, 2020

Thank you for great service on my vehicle and a big thank you to Chris for the wonderful service from beginning to end happy holidays More

by BLKDRAGN777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 11, 2020

Find arriving for my appointment I was greeted treated really good and I noticed that they got my car back into the server shift real quick. They informed me by text as to where my service was at and once More

by ROBERTBRUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 11, 2020

Fabian gave me an excellent customer service !All the Fabian gave me an excellent customer service ! All the staff in Henderson Nissan is very knowledgeable and educated ! A pleasure going for my servic More

by SANDRAFRIDMAN48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
November 10, 2020

Chris was helpful and nice. Waited about 5 minutes after pulling up and someone else came out. Usually that doesn't happen. Took about 1-1 1/2 hours for multi point inspection and oil change. Good service a More

by WRIGHTRANCH607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 10, 2020

Always prompt at greeting you. Service is always great. Also nice to get a text once it is completed, so I’m not waiting any longer then I have to. More

by LAUDES1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
November 10, 2020

My experience with the service department has been disappointing with how Oscar has handled my issues. I'm not sure if Oscar gets commission on non- warranty work. Had to go over his head to resolve More

by SARA.SILVAS182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Aviles
Dec 02, 2020 -

Findlay Nissan Henderson responded

Thank you for taking the time to leave a review and let us know a few details about your experience when with us. I apologize you did receive the service you deserve and that it took so long to get back to you on here. I understand your concerns and can assure you this will be looked into and appropriate steps will be taken to ensure you have a more positive and transparent experience upon your next visit. If you would like to book your next appointment through either myself or Mike Fotie the Service Manager in the future, we would be happy to accommodate and set it up for you. I can be reached by calling our main sales line at 725-696-9440 and asking for John the Executive Manager, or you can ask for Mike at the same number or on our service line 725-529-9974. Thank you for taking the time to read this and we hope to see you again in the future and show you much a better overall experience.

Dec 03, 2020 -

SARA.SILVAS182 responded

Thank you, we will be in touch. Issues have not been addressed. This will be the forth attempt to correct the issues.

November 10, 2020

When I arrived a gentleman welcome me and took care of me when I arrived he had great customer service. He had a smile from the time I arrived to the time I finished. More

by MELLO_MARGARET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 09, 2020

Always have good service at this location, I bought my vehicle brand new, and have never taken it anywhere else but this dealership. I also have had a truck from this dealershipAnd always had my service d More

by Carlcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Shane Schneider
November 09, 2020

Always a great experience at Henderson Nissan.We have Always a great experience at Henderson Nissan. We have always had our Muranos [2] serviced here over the years. Always friendly, quick and reliable. More

by MARKTAY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Polascik, Shane Schneider
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