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Findlay Lincoln

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.7
554 Reviews
If you're looking for a first-class automotive experience, turn to the experts at Findlay Lincoln. We have a highly trained team of Lincoln sales and finance professionals at our Lincoln dealer in Henderson who are committed to building a lasting relationship for the future. From first-time car-buyer tips to returning Lincoln service customers, we have you covered from start to finish. No matter what, you'll always receive the VIP treatment that you deserve! For an unmatched selection of new Lincoln SUVs and luxury sedans, turn to our Nevada Lincoln dealer. We can not only match you with a new Lincoln Nautilus for sale in our showroom, but we can also help you reserve a Lincoln Corsair model if you don’t see what you're looking for available on our lot. Review our new Lincoln specials and used cars for sale to get a better idea of how much you can save when buying from us, too. And when it comes time for Lincoln repairs and routine car maintenance, you can rest assured that the Findlay Lincoln service center can handle anything your vehicle needs. At Findlay Lincoln, it is our privilege to engage in a relationship that is mutually beneficial for the future because it's you, it's me and it's us. From Our Family to Yours!
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310 Gibson Road

Henderson, NV

89014

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Showing 554 reviews

February 22, 2025

Jose,is Avery good employee and if i had a business I would want all my employees as good as he is to customers I’ was very happy with the service I got, thank you. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 22, 2025

This dealership gives you 6star service from your service representative to the mechanic working on your car . The repairs are done right the first time. I have been using Findley Lincoln for over 13 years a More

by AMGREENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith service representative
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February 22, 2025

Courteous, responsive… a partial delivery, but expeditiously corrected in a follow-on delivery. Focused on completing job. More

by rcvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Chiles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both installers plus lead driver.
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February 21, 2025

This dealership sells you a car and does not stand on their word. After speaking with the GM .and internet manager BDC Director Charlene Barber they start to ghost you when things start happening to bran More

by Mr.DadAKC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GM Stephen and BDC Director Charlene Barber
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Feb 21, 2025 -

Mr.DadAKC responded

First off- Charlene Barber- you are very disrespectful for even listing someone’s person business about securing financing UNDER CHALLENGING CIRCUMSTANCES. Secondly, no one is complaining about the car “New CAR SMELL” When you have fumes which are related to GAS FUMES then that is a major issue for my wife! You don’t remain committed when you have not responded to any of my emails nor my wife’s email. This just shows how terrible you are as a BDC manager. NO one listed the issues at hand on here but you. How would you feel if someone blasted your business online. Wow, I can’t wait to show my wife that you are basing her business online. How dare you!

Feb 21, 2025 -

Findlay Lincoln responded

We appreciate your feedback and take all customer concerns seriously. Our team worked diligently over an extended period to assist with your purchase, including challenging circumstances. We remained committed to helping you throughout the process and after your purchase. However, some of the concerns you’ve mentioned after purchase are beyond our control such as Windshield coverage: As explained, the protection plan covers minor rock chips, not full cracks. New car smell: This is a natural part of a new vehicle and will dissipate with time. Accessories: Certain features, like the cargo cover, were not included with the vehicle as purchased. Communication: Our team worked with multiple parties to assist you, ensuring transparency throughout the process. We strive to provide excellent service to all our customers. If you have any further concerns, we are happy to discuss them.

Feb 21, 2025 -

Mr.DadAKC responded

Charlene, I have to correct you on a few things. First off, I emailed you and you never responded. I emailed Stephen and he never responded. Third, my wife emailed you and you never responded. Then.. My wife has been emailing Steve- Stephen and he has not responded. So please do not tell me that you guys have been in communication with us rather its me or my wife when you have not.. Then, you are trying to say the window did not have a small crack when it did. It never had anything more but with Vegas windy weather as well as no one acting fast on assisting us and us not knowing or getting warranty paper work to contact the so call Perma Plate to even know to get it fixed and have the car sit, we were advised to brig the car into the dealership per Steve which we did and only to be told and given Perma Plate info. We filed the claim the same day and was denied because we should have had the information upon getting the car... So, unless you are a certified window repair person everything you are Googling does not apply to us. And Yes, Perma Plate does fix windshields.. They also fix cracks. You all have not called, texted or emailed my wife with any new updates. She should not have to stress and worry about a new car that has fumes nor a faulty windshield. My wife reached out to Steve yesterday at 6:42 am and she has yet to get an update on anything. And, you mentioned to take the car else where to get it looked at.. It’s a Lincoln so why would we take it else where and not deal with the brand of the car?

February 19, 2025

Great service! On time and quick doing service. Explained all that was done and all e recommend in the future More

by dan_banfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Chiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Almassy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 18, 2025

Was really wanting to look at leasing a new car instead bought my lease out. Terms were very difficult. Had to wait 4 1/2 hours to do the paperwork. What more can I say? More

by Brownradd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Prefer not to name names
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February 18, 2025

It was very nice working with Alan once again! He is very professional, friendly and helpful. More

by Spencer.pinter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Rothenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 17, 2025

So far so good! Findlay Lincoln has been a pleasure dealing with them from the first time we entered their lot until the present four months later. Our new Navigat More

by bauwowwow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silas Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin from service
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February 16, 2025

They rummaged through my glove box and front console, leaned passenger seat back, and washed car when I said not to. Had diagnostic test done afterwards and they disconnected the crankcase ventilation sy More

by DGunlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Saxton. Daniel the Technician
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February 13, 2025

They completed my service in a timely and professional manner. Completely comprehensive In answering all of my questions. I couldn’t recommend Findlay enough! More

by JH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Marquez
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