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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
499 Reviews

499 Reviews of Findlay Hyundai Prescott - Service Center

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March 15, 2025

Working with Finley Hyundai Prescott is great. They kept me informed on everything they were doing and came and got me when it was done. It was great. Each, and every staff member that I have work More

by KRISSYKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shepherd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Findlay Hyundai Prescott responded

KRISSYKR, Thank you for your positive feedback! We are so glad you had such a great experience with our staff and your service. We appreciate you and your business and are thankful to have you as a customer.

March 14, 2025

Mr. Micheau and technician Matthew were more than patient and understanding regarding my questions. Grant was very polite and more than helpful. I will return in the future for services. More

by GSSHADOWS4
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Micheau
Mar 17, 2025 -

Findlay Hyundai Prescott responded

GSSHADOWS4, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

March 14, 2025

Guillermo was super nice and helpful. He called and walked me through the photos of what was found and provided prompt helpful service. More

by amandahassan013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Mar 14, 2025 -

Findlay Hyundai Prescott responded

amandahassan013, Thank you for your positive feedback! We are so glad Guillermo provided prompt and exceptional service. We appreciate you and your business and are thankful to have you as a customer.

March 14, 2025

My appointment was early, Grant met me at the vehicle and we went over the service that I requested. I was out in a few short hours More

by JEFF@DEERCREEKFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Findlay Hyundai Prescott responded

JEFF, Thank you for your positive feedback! We are pleased to know you had a quick and easy service visit. We appreciate you and your business and are thankful to have you as a customer.

March 12, 2025

Made an appt and my car wasnt even looked at until the end of the day. I am a disabled Veteran with medical issues. Issue was not resolved with engine warning light but unplugged to disable. More

by EZ2BEME61AZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cori King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Findlay Hyundai Prescott responded

EZ2BEME61AZ, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

March 08, 2025

Grant, Is very professional and knowledgeable on his recommendations for vehicle. Due to experience with Grant will be returning for my vehicle needs. More

by alejandro.martinez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Findlay Hyundai Prescott responded

alejandro.martinez0, Thank you for your positive feedback! We are so glad Grant provided exceptional customer service. We appreciate you and your business and are thankful to have you as a customer.

March 07, 2025

When you know that there is a problem,because you have experience with the issue and the service department says that is normal .There is too many software problems. There’s been 3 recalls in eight months More

by BUYER241
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Micheau
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Deluca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Findlay Hyundai Prescott responded

BUYER241, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

March 06, 2025

The Findlay Hyundai crew took care to help me with my emergency. Grant, Guillermo and Alicia were professional and didn’t waste time. I’m grateful for their help and will continue to use my Hyundai serv More

by JODIALTERNATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia and Guillermo-both 5 stars
Mar 06, 2025 -

Findlay Hyundai Prescott responded

JODIALTERNATE, Thank you for your positive feedback! We are pleased to know our team took such great care of you during your visit. We appreciate you and your business and are thankful to have you as a customer.

March 03, 2025

Wanted $850 for a part I found for $35, brand new at Parts Geek 3 times as expensive as Grease xxxxxx for a simple brake fluid float sh and refill. WAY to expensive. More

by ASMITTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Findlay Hyundai Prescott responded

ASMITTY1, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

March 03, 2025

The dealership has been helpful when I have called in with issues with my car. More

by KONSTRUKT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Hyundai Prescott responded

KONSTRUK83, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

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