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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
607 Reviews

607 Reviews of Findlay Hyundai Prescott - Service Center

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August 30, 2025

Grant always seems to go out of his way to make sure my questions are answered and needs are taken care of!! Grant also makes time to explain any questions I have even when I don’t have an appointment. S More

by VPJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Findlay Hyundai Prescott responded

VPJD Thank you for your positive feedback! We’re thrilled to hear that Grant consistently goes above and beyond to assist you, whether you're scheduled or just stopping by with a question. We appreciate you and your business!

August 30, 2025

I would highly recommend your establishment to all my family & friends. You took the time and we’re very thorough with my car if I were to drive it another 10 miles I would have probably blown my engine. More

by CINDYROMAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics
Sep 02, 2025 -

Findlay Hyundai Prescott responded

CINDYROMAINE Thank you so much for your positive feedback! We’re truly glad we could catch the issue in time and get your car safely back on the road. We appreciate you and your business!

August 30, 2025

Grant handled our warranty issue extremely smoothly and conscientiously and obviously had the dealership behind him. More

by Stevenp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Findlay Hyundai Prescott responded

Stevenp Thank you for your positive feedback! We're glad to hear Grant handled your warranty issue smoothly and with care. We appreciate you and your business!

August 29, 2025

I was in and out in the estimated time for my oil change. Very pleased with that. More

by LUVSNDIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Findlay Hyundai Prescott responded

LUVSNDIEGO We appreciate your feedback! We're glad we could get you in and out on time for your oil change. We appreciate you and your business!

August 28, 2025

Grant has great customer service and he communicates well. Was always kept updated and notified about things. More

by 72BIGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Findlay Hyundai Prescott responded

72BIGGIE Thank you for your feedback! We're glad to hear Grant provided excellent customer service and kept you well-informed throughout the process.

August 27, 2025

I thought the 30k service price seemed high since I got a last service warranty credit. New service dept looks great. More

by MARCIA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Findlay Hyundai Prescott responded

MARCIA3 Thank you for your feedback! We're happy to hear you enjoyed the new service department. We truly appreciate you and your business!

August 27, 2025

Found new facility outstanding. A breath of fresh air. Everyone was very helpful and friendly. Grant answered my husband's many questions. More

by Rvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Findlay Hyundai Prescott responded

Rvasquez Thank you for your positive feedback! We are delighted that Grant and the rest of our team were able to assist you and your husband so thoroughly and that you found our new facility to be a refreshing and had a positive experience. We appreciate you and your business!

August 27, 2025

Grant, as always, was professional, knowledgeable and courteous. The new dealership is a nice new building. Everything was clean and bright. When bringing my car into the service area the process was wa More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Findlay Hyundai Prescott responded

Beverly Thank you for your thoughtful feedback. We are so glad to hear that Grant continues to make a lasting impression and that you found the facility clean, bright, and well-organized, and that the service process was efficient from start to finish. We appreciate you and your business!

August 26, 2025

New, clean, comfortable, completed all the work needed on my car. Very friendly. I plan on purchasing my next Hyundai from them. More

by kay.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Findlay Hyundai Prescott responded

kay.green Thank you for the wonderful feedback! We’re glad you had a comfortable experience and that everything was completed to your satisfaction. We truly appreciate you and your business!

August 26, 2025

Grant was very helpful and let me know about every hour what was going on with my car. Great service! More

by Cindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Findlay Hyundai Prescott responded

Cindi Thank you for the great feedback! We're happy to hear Grant kept you informed and provided excellent service throughout your visit. We appreciate you and your business!

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