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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
357 Reviews

357 Reviews of Findlay Hyundai Prescott - Service Center

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December 07, 2024

Don't ask me for an Excellent rating! You can remind me about a survey but don't tell me what rating to give. More

by MANDTPOEHLAND2022
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin - sales
Dec 09, 2024 -

Findlay Hyundai Prescott responded

MANDTPOEHLAND2022, Thank you for your feedback! We appreciate you and your business and are thankful to have you as a customer.

December 07, 2024

Grant was professional and prompt. Made the service transaction thorough, timely and friendly. Also, took care of a recall issue I didn’t know about. More

by BRANROMINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Findlay Hyundai Prescott responded

BRANROMINE, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 07, 2024

Top notch customer service! Guillermo answered all of my questions and I’ll be back for future service needs! 🙂 More

by mellyko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Dec 10, 2024 -

Findlay Hyundai Prescott responded

mellyko, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 07, 2024

Grant was very welcoming as I am a first time customer. He was very warm and friendly. More

by MEDRANOEDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Findlay Hyundai Prescott responded

MEDRANOEDDIE, Thank you for your positive feedback! As a first time customer, we welcome you to the Findlay family. We appreciate you and your business and are thankful to have you as a customer.

December 06, 2024

Did not like lack of rental cars, but my service advisor Grant was top notch, very helpful and easy to work with. More

by lskramer333
Recommend Dealer
No
Employees Worked With
Grant Micheau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Findlay Hyundai Prescott responded

lskramer333, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

December 06, 2024

Grant was very professional and friendly. He understood what I wanted and, upon completion of the work, clearly explained what was done and costs associated with each. I also got a complete c More

by JAMES@JAMESCHASE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Findlay Hyundai Prescott responded

JAMES, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 06, 2024

Everyone at the Hyundai dealer that helped me was excellent at their job. It made buying a brand new car painless. Special note to James Deluca. He was excellent in assisting us. More

by 238WESTMINSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hollibaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Listul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cori King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Findlay Hyundai Prescott responded

238WESTMINSTER, Thank you for your positive feedback! We are so glad you had such a great experience while purchasing your new car. We appreciate you and your business and are thankful to have you as a customer.

December 06, 2024

Easy to schedule appointment. Work needed was explained in detail with no pressure. Service performed quickly ans with a smile. Grant the advisor was first rate. More

by extendedranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Findlay Hyundai Prescott responded

extendedranger, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 05, 2024

My oil change took less than 45 minutes. I was pleasantly surprised by the efficiency. More

by JENNYODAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Findlay Hyundai Prescott responded

JENNYODAY, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 03, 2024

Friendly and knowledgeable. However, the transaction took too long since we were paying cash. The finance man (John) wanted to chit-chat, sell us an extended warranty and we w More

by VEPOWELL777
Recommend Dealer
Yes
Employees Worked With
Eric Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Zack
Dec 04, 2024 -

Findlay Hyundai Prescott responded

VEPOWELL777, Thank you for your feedback! We appreciate you and your business and are thankful to have you as a customer.

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