Back

Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
452 Reviews

452 Reviews of Findlay Hyundai Prescott - Service Center

Sort by
December 03, 2024

Friendly and knowledgeable. However, the transaction took too long since we were paying cash. The finance man (John) wanted to chit-chat, sell us an extended warranty and we w More

by VEPOWELL777
Recommend Dealer
Yes
Employees Worked With
Eric Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Zack
Dec 04, 2024 -

Findlay Hyundai Prescott responded

VEPOWELL777, Thank you for your feedback! We appreciate you and your business and are thankful to have you as a customer.

December 03, 2024

Dustin was very helpful with providing functional information about each car we looked at. Dustin is very friendly and easy to communicate with. More

by HEINEMILY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Findlay Hyundai Prescott responded

HEINEMILY1, Thank you for your positive feedback! We are so glad you had such a pleasant experience with Dustin. We appreciate you and your business and are thankful to have you as a customer.

December 03, 2024

Very happy with my new Hyundai Tucson hybrid , we liked our sales person and the service More

by BREARLEYL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Miguel Tinoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Findlay Hyundai Prescott responded

BREARLEYL, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 03, 2024

It was nice to be able to shop without feeling hassled. I returned to the dealership two days later with a few questions and my salesman answered them. He told me not to hesitate if I have more questions . More

by JOEB100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Findlay Hyundai Prescott responded

JOEB100, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

December 02, 2024

I came in for my first oil change on my 2024 Tucson and found that there is an oil leak. First of all I was shocked there was an oil leak on a new car! I’m losing my faith in Hyundai. Maybe I should go bac More

by lskramer333
Service Time
Recommend Dealer
No
Employees Worked With
Nico Rubio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Findlay Hyundai Prescott responded

lskramer333, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

December 02, 2024

Nico was excellent in every way. He was accurate on time estimates and was very attentive. Thanks. More

by NERAH7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Findlay Hyundai Prescott responded

NERAH7, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 30, 2024

Great service, timely response to inquiries, loaner was available for us, we will come back for service in the future. More

by dkcorser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Dominy - really enjoyed working with her.
Dec 04, 2024 -

Findlay Hyundai Prescott responded

dkcorser, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 30, 2024

Tgey mad an acception to fit me in which I was very grateful. Thank you More

by BIFF1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Findlay Hyundai Prescott responded

BIFF1951, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 30, 2024

Zach was excellent to deal with knowledgeable and direct when asked questions very professional and to the point ! More

by WLYOWELL
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 04, 2024 -

Findlay Hyundai Prescott responded

WLYOWELL, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 28, 2024

This sales experience was one the best I’ve had over the past 50 years of buying cars! More

by JHTOSH
Recommend Dealer
Yes
Employees Worked With
James Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Findlay Hyundai Prescott responded

JHTOSH, Thank you for your positive feedback! We are pleased to know our team provided such exceptional customer service and we will continue to go above and beyond for you in the future. We appreciate you and your business and are thankful to have you as a customer.

...
13
...