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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
324 Reviews

324 Reviews of Findlay Hyundai Prescott - Service Center

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September 21, 2024

Always courteous, efficient and friendly. Austin was especially helpful with my purchase of a 2024 Tucson hybrid. More

by DALEGTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin ?
Sep 24, 2024 -

Findlay Hyundai Prescott responded

Dale, Thank you for your positive feedback! We are so glad Austin was courteous and efficient while finding you the right vehicle. We appreciate you and your business and are thankful to have you as a customer.

September 21, 2024

We have done business several times with Joey. Each time he was done an excellent job. He is very easy to work with and does his best to get you the best deal. We highly recommend him and his team More

by METZGERSTOGERMANY
Recommend Dealer
Yes
Employees Worked With
Joey Listul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Findlay Hyundai Prescott responded

METZGERSTOGERMANY, Thank you for your positive feedback! We are pleased to know Joey and the Hyundai team took such great care of you during your time spent at the dealership. We appreciate you and your business and are thankful to have you as a customer.

September 20, 2024

Service center appears very shorthanded resulting in very lengthy wait times and long service times unfortunately More

by BRUCE42
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Tinoco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Micheau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Music
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

The Service was completed on time within the hour that was promised. The service technician was very polite and courteous. More

by BUETTNERJACK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Findlay Hyundai Prescott responded

Jack, Thank you for your positive feedback! We are glad to hear that the service was completed within the promised time frame and that the technician was polite and courteous. We appreciate you and your business and are thankful to have you as a customer.

September 17, 2024

Excellent experience. Very friendly and knowledgeable staff. Work was completed ahead of estimated time. Everything clearly explained. Clean and comfortable waiting area w More

by BRUCEFEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Findlay Hyundai Prescott responded

Bruce, Thank you for your positive feedback! We are delighted to hear that you had such a great experience with our staff. Providing clear explanations and being prompt is our priority. We appreciate you and your business and are thankful to have you as a customer.

September 17, 2024

Went in for a routine service and was in and out in under two hours! Outstanding! More

by ALEXMIMHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Findlay Hyundai Prescott responded

Alex, Thank you for your positive feedback! We are so glad our team provided such fast service. We appreciate you and your business and are thankful to have you as a customer.

September 17, 2024

Nice people pleasant comfortable waiting area. Fast and courteous service manager, only wish that the wait for a service appointment wasn't so long More

by MWMICKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Aguilera
Sep 18, 2024 -

Findlay Hyundai Prescott responded

MWMICKLEY, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

September 16, 2024

Friendly and easy to deal with. Did not pressure us at any time. Second car purchased here in less than a year. More

by BILLESCHEN
Recommend Dealer
Yes
Employees Worked With
Dustin Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Findlay Hyundai Prescott responded

Bill, Thank you for your positive feedback! We are pleased to hear that our team was easy to deal with, without feeling pressured at any time. It's wonderful to know that you've chosen to purchase a second vehicle from us within a year. Thank you for your continued trust. We appreciate you and your business and are thankful to have you as a customer.

September 15, 2024

Terrible customer service. Have never received a return phone call - ever - sales or service. I can tell I will never be able to rely or trust this dealership. More

by SBLAMSULLIVAN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nico Rubio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Angell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

I really like the service, and the treats😊 I would have liked the 10 dollars off the oil change. I found the Coupon at home after the oil change. My fault, but it would have been nice for them to give it More

by ALBERTANDBERNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Findlay Hyundai Prescott responded

Albert and Bernice, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

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