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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
320 Reviews
Call Service Center (928) 813-8500

320 Reviews of Findlay Hyundai Prescott - Service Center

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November 20, 2024

When I returned home I found two items on the inspection in red indicating immediate attention needed. The tech never mentioned anything about it. Poor follow through. Bad customer service. What if they ha More

by COSTA0830
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Grant Micheau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

I was very pleased with my service. Very professional and knowledgeable service advisor. Thank you! More

by SUNSLUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Findlay Hyundai Prescott responded

SUNSLUV, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Service manager very polite, courteous, and knowledgeable. Took time toreview the written vehicle report with me. More

by LCARTWRIGHT1919
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

LCARTWRIGHT1919, Thank you for your positive feedback! We are pleased to hear you were able to sit down with our service manager and leave with a better understanding of your vehicle report. We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Great service and friendly helpful service workers. Wish theee was an in house car wash though. More

by jonejacobs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Jone, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

Great customer service. Car taken at appointment time, no longer wait. Service was done with a smile More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Findlay Hyundai Prescott responded

Julia, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 19, 2024

The guys working in the service department, Grant and Nico are very nice and helpful. More

by JUDIKAYWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Judi, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 18, 2024

Great service……………awaiting parts for recall. Nico provided great service & will contact me when recall parts arrive More

by Terry Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Terry, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

November 18, 2024

Very easy to make an appointment. I had a unique repair request and they did what I needed done in a timely manner. Everyone is very professional and friendly, highly recommend. More

by Propanegal0261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Findlay Hyundai Prescott responded

Propanegal0261, Thank you for your positive feedback! We are so glad our staff took great care of you and was able to get your vehicle completed in a timely fashion. We appreciate you and your business and are thankful to have you as a customer.

November 16, 2024

I have gotten thorough service, questions always answered and flexibility when things change for me. They let me know what is coming up the next visit so I can anticipate expenses. They’re great! More

by JUDY.EASTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 16, 2024

Quick and kind. Phone is frustrating. This survey is frustrating, trys to MAKE YOU WRITE. More

by JVgettingold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Findlay Hyundai Prescott responded

JV, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

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