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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
451 Reviews

451 Reviews of Findlay Hyundai Prescott - Service Center

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March 08, 2025

Grant, Is very professional and knowledgeable on his recommendations for vehicle. Due to experience with Grant will be returning for my vehicle needs. More

by alejandro.martinez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

When you know that there is a problem,because you have experience with the issue and the service department says that is normal .There is too many software problems. There’s been 3 recalls in eight months More

by BUYER241
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Micheau
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Deluca
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

The Findlay Hyundai crew took care to help me with my emergency. Grant, Guillermo and Alicia were professional and didn’t waste time. I’m grateful for their help and will continue to use my Hyundai serv More

by JODIALTERNATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia and Guillermo-both 5 stars
Mar 06, 2025 -

Findlay Hyundai Prescott responded

JODIALTERNATE, Thank you for your positive feedback! We are pleased to know our team took such great care of you during your visit. We appreciate you and your business and are thankful to have you as a customer.

March 03, 2025

The dealership has been helpful when I have called in with issues with my car. More

by KONSTRUKT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Findlay Hyundai Prescott responded

KONSTRUK83, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

March 03, 2025

Wanted $850 for a part I found for $35, brand new at Parts Geek 3 times as expensive as Grease xxxxxx for a simple brake fluid float sh and refill. WAY to expensive. More

by ASMITTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Findlay Hyundai Prescott responded

ASMITTY1, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

February 28, 2025

Had a 100k checkup. Some fixes were made. The car was kept overnight for a seal to cure. When we got it home there was an oil leak. They took us right back in and fixed More

by BLHUGHES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Soria, 4 stars
Mar 04, 2025 -

Findlay Hyundai Prescott responded

BLHUGHES57, Thank you for your positive feedback! We apologize for the inconvenience thus must have caused and are pleased to know the problem has been fixed. We appreciate you and your business and are thankful to have you as a customer.

February 27, 2025

Grant was on top of it and always followed up through the warranty process o More

by FITZPATRICK1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Findlay Hyundai Prescott responded

FITZPATRICK1994, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

February 27, 2025

Fantastic experience. Dustin met me at the agreed upon time. Knew all the tech specs in the vehicle. And made the whole experience smooth and easy. Best car buying experie More

by ROBNTONI
Recommend Dealer
Yes
Employees Worked With
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Findlay Hyundai Prescott responded

ROBNTONI, Thank you for your positive feedback! We are pleased to know Dustin made your whole experience smooth and easy. We appreciate you and your business and are thankful to have you as a customer.

February 27, 2025

grant was excellent on the phone and in person my vehicle was done quickly while i waited grant was very understanding as i was running late and he said no problem thank you god bless More

by sabatanopearls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Findlay Hyundai Prescott responded

sabatanopearls, Thank you for your positive feedback! We are so glad Grant took such great care of you, and that our techs got your vehicle done in a timely manner. We appreciate you and your business and are thankful to have you as a customer.

February 27, 2025

Scheduled service to replace brakes on my vehicle but the special ordered brake pads were delayed, Dealership offered me a brand new loaner vehicle until my vehicle service was completed. Much appreciated! More

by DANNEWITZMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo and Alicia
Feb 28, 2025 -

Findlay Hyundai Prescott responded

DANNEWITZMARK, Thank you for your positive feedback! We are so glad our team was able to get you what you needed to ensure a great visit. We appreciate you and your business and are thankful to have you as a customer.

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