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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
420 Reviews
Call Service Center (928) 813-8500

420 Reviews of Findlay Hyundai Prescott - Service Center

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January 31, 2025

Made the mistake of buying at night. After taking delivery and driving home noticed large dent. Didn't get such a good deal after all More

by RNGCLOUD
Recommend Dealer
No
Employees Worked With
Dustin
Report | Print
Jan 31, 2025 -

Findlay Hyundai Prescott responded

RNGCLOUD, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your Purchase and we want to make it right. Please reach out to the General Manager directly to express your concerns and get this matter resolved. (928) 813-8501

January 30, 2025

Guermo was helpful, however “The tech couldn’t duplicate the problem “. Was not helpful. If diagnosed navigation display was compromised by a USB charging cord, what does that say about the USB connection. More

by RICJKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guermo
Report | Print
Jan 31, 2025 -

Findlay Hyundai Prescott responded

RICJKL, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

January 30, 2025

Professional dreamer, always kept me up to date, able to relate technical info into easy understanding, went Xtra mile in securing temporary car. You r lucky to have him. Excellent customer service...he wou More

by workforce.partnerships
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady who sets up temporary cars. Very informative
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January 27, 2025

I purchased a new 2025 Hyndai Palisade Calligraphy. Vehicle came to me in a spotless condition. Grateful to Dustin Music and service department. More

by MSTIVORIC59
Recommend Dealer
Yes
Employees Worked With
Dustin Music
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in the Finance dept was excellent to work with.
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Jan 29, 2025 -

Findlay Hyundai Prescott responded

MSTIVORIC59, Thank you for your positive feedback! We are so glad you're loving your new Palisade. We appreciate you and your business and are thankful to have you as a customer.

January 27, 2025

Grant is great! He always takes whatever time I need to explain things about my car and is always eager to make sure everything is to my satisfaction. More

by Mishel Urias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Findlay Hyundai Prescott responded

Mishel Urias, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

January 27, 2025

I appreciated the detailed inspection of my Prius, to giving me a thorough report on its condition. More

by JKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Findlay Hyundai Prescott responded

JKR, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

January 27, 2025

Guillermo made it easy and I did my emails and texts while waiting Good coffee too. Thx. More

by LOU65LEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Findlay Hyundai Prescott responded

LOU65LEX, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

January 27, 2025

I came in for a regular maintenance check. Had great service and a great laugh with the shuttle driver and Grant. More

by TBARTLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Findlay Hyundai Prescott responded

TBARTLETT, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

January 27, 2025

I was able to obtain an appointment for service very quickly. I was greated professionally and friendly. Service was done within the time quoted. Very pleased with services. More

by RITA.DENNIS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Findlay Hyundai Prescott responded

RITA.DENNIS78, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

January 25, 2025

Resoponsive and efficient. Keeps you informed. Could be a little less suggestive of services as I don't agree with the driving conditions they us for service needs. More

by CARSONJC445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Findlay Hyundai Prescott responded

CARSONJC445, Thank you for your positive feedback! We appreciate you and your business and are thankful to have you as a customer.

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