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Findlay Hyundai Prescott - Service Center

Prescott, AZ

4.7
607 Reviews

607 Reviews of Findlay Hyundai Prescott - Service Center

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September 11, 2025

This is the best experience I have ever had with a car dealership in all my years of buying cars. I normally hate the games and the whole process of purchasing a car, from negotiating, with price, negot More

by DPREIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Findlay Hyundai Prescott responded

DPREIFER Thank you for your positive feedback! We're glad to hear your experience was smooth, professional, and pressure-free. We appreciate you and your business!

September 11, 2025

Our engine died and had to be towed to the dealership. Without hesitation, the engine was replaced and we are back on the road. Our next car will be Hyundai! More

by ggbarry
Recommend Dealer
Yes
Employees Worked With
Guillermo is the consummate professional. His integrity and follow up is exceptional. Cory King runs a great service. We will always use Hyundai!
Sep 11, 2025 -

Findlay Hyundai Prescott responded

ggbarry Thank you for your positive feedback! We're so glad we could get you back on the road quickly and that our team was able to take care of the engine replacement without hesitation. We appreciate you and your business!

September 11, 2025

Great communication information about repairs. Very happy with dealer. So good. Service was great to repair. More

by jimscott72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Findlay Hyundai Prescott responded

jimscott72 Thank you for your positive feedback! We're thrilled to hear you had a great experience with our team and that the communication and service met your expectations. We appreciate you and your business!

September 09, 2025

I needed a tire repaired before heading out on a road trip. I called and was told to bring my car in…no problem. Met Grant in the Service Department. Very nice and helpful guy. Forty minutes later I was More

by TERRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Findlay Hyundai Prescott responded

TERRYS Thank you for your positive feedback! We're glad Grant and our team were able to assist you promptly and get you back on the road. We appreciate you and your business!

September 06, 2025

Guillermo was very professional and has great customer service skills. He helped me understand exactly what was happening to my vehicle. Thank you More

by RENDAHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Soria
Sep 08, 2025 -

Findlay Hyundai Prescott responded

RENDAHANEY Thank you for your positive feedback! We're glad Guillermo provided clear communication and excellent service throughout your visit. We appreciate you and your business!

September 06, 2025

Very good service, but other dealrrs also webrryonr was very niceash the cars as well, More

by JIMMYRJOHN43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Findlay Hyundai Prescott responded

JIMMYRJOHN43 Thank you for your feedback. We are glad to hear you received very good service and found our team to be friendly and professional. We appreciate you and your business!

September 06, 2025

Always fast and efficient service, always kind. Will continue to use them. Great customer service More

by Brandismith1
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant Micheau
Sep 08, 2025 -

Findlay Hyundai Prescott responded

Brandismith1 Thank you for your positive feedback! We are so glad to hear you consistently receive fast, efficient, and kind service. We appreciate you and your business!

September 05, 2025

Guillermo was one of the most helpful service advisors I’ve had the pleasure to work with. I’ve been to many Hyundais before through the country for service on my car and not a single had helped me with m More

by Srasura858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Soria
Sep 05, 2025 -

Findlay Hyundai Prescott responded

Srasura858 Thank you for your feedback! We are so glad to hear that Guillermo assisted you with your concerns and information about your warranties. We appreciate you and your business!

September 05, 2025

We had a very pleasant experience trading in our 2023 Palisade for a 2026 Palisade Calligraphy. The sales process was not at all “high pressure” and the staff was courteous and professional. They deale More

by SCOTT@MCCURDY.COM
Recommend Dealer
Yes
Employees Worked With
James Deluca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Meckaroski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Findlay Hyundai Prescott responded

SCOTT@MCCURDY.COM Thank you for your kind feedback. We're pleased to hear that your experience trading in your 2023 Palisade for the 2026 Palisade Calligraphy was smooth and professional. We're glad we could locate the exact configuration you wanted, and we hope you enjoy every moment with your new vehicle. We appreciate you and your business!

September 04, 2025

Grant is an amazing service writer who was able to help us with a flat tire as we were trying to drive out of town for vacation. He was able to get us in and out quick and back on the road for a fair price More

by Dustin K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Micheau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Findlay Hyundai Prescott responded

Dustin K Thank you for your positive feedback! We're so glad Grant was able to assist you quickly and professionally during a stressful moment. We appreciate you and your business!

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