
Findlay Honda Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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made appointment at Findlay Honda for 12 noon. Expecting to be first inline since I had an appointment! | Showed up at 1150 am The service director informed me the service would take approximately Expecting to be first inline since I had an appointment! | Showed up at 1150 am The service director informed me the service would take approximately 1.5 hours. Hold the Phone! So from 1150 am I waited till 1: 30 pm to check on my car. They informed me they were still working on my car! So I looked out side and the car was still in the same spot I left it in. So went back to the service department to inquire about how my car was coming along! At this point he informed me it would be another 15 mins...... So I went back again at 2:30 pm they had just pulled the car into the service bay........ So after another hour went by so about 3:20 pm the car was finally ready! I had also informed the service director that I had another appointment scheduled that day for 3:pm. he said not a problem! Well it was a big problem! I was late for my dental appointment! That I had waited two weeks to get! So on my way out of the dealership I asked the service director what good are service appointments? He informed me that the appointments were for the dealerships benefit to see how much work was coming in that day! And I always thought Customer service was their priority! Not so! They're time is more important than the customers so keep that in mind if schedule and appointment! I feel the ( My time ) customers time is just as important as the dealerships time! I purchased an extended service contract when I bought my"NEW"2024 Honda Civic sport and I am seriously considering canceling this contract! Also I think I should mention they always ask if I speak English? Words are not enough to describe my frustration with Findlay Honda! Most Respectfully To Whom it may concern……. More
Adolfo was very helpful and answered all the questions we had to our satisfaction. Okey/Kelly had to our satisfaction. Okey/Kelly More
After the three years, I’m coming for service my car. I have very bad experience on the Service department with ANDREW. I’m thinking very serious if I’m going back to HONDA for this happened to me Of c I have very bad experience on the Service department with ANDREW. I’m thinking very serious if I’m going back to HONDA for this happened to me Of course I have to recognize Mr. Kevin Suarez to then they try to help me is amazing. Amazing customer service a nice guy for Keven five stars. But for aNDREW.one minus DENNIS MELESHES More
Maintenance Minder indicated A7, need for Brake fluid change. Took it in and was greeted immediately by Kevin Suarez. He recommended I get the oil change/tire rotation which was on sale. Also, unknown to change. Took it in and was greeted immediately by Kevin Suarez. He recommended I get the oil change/tire rotation which was on sale. Also, unknown to me, Fuel induction service was overdue. Kevin took care of it, and I was out of there in about 2 hours. Completely satisfied. More
I woke up, not motivated to go car shopping. I arrived at Findlay Honda of Henderson, a professional sales person Alfred Darnell Greene With the upmost respect and helpfulness greeted me upon I arrived at Findlay Honda of Henderson, a professional sales person Alfred Darnell Greene With the upmost respect and helpfulness greeted me upon my arrival. If I’m honest, I dreaded going in there. I had a negative mindset, but Darnell changed my buying experience very shortly. It was the most seamless process. All my questions were answered very clear and concise. I left delighted and a different perspective on purchasing a vehicle I thank Darnell for his Patience, knowledge and speedy process. I appreciate his transparency and working with high integrity. If you’re in the market to purchase a vehicle, I would strongly recommend that you ask for Darnell Greene at Findlay Honda. You won’t regret this experience. More
I had a great car buying experience at Findlay Honda. Smooth and easy. Darnell took amazing care of us. He went above and beyond. He was great. A straight forward salesman that’s super helpful and know Smooth and easy. Darnell took amazing care of us. He went above and beyond. He was great. A straight forward salesman that’s super helpful and knowledgable. Love our Honda Odyssey. More
Great sales and customer service . Best Honda dealership in Vegas. Highly recommend Mark S and JT Wise. They make buying a car a great day Best Honda dealership in Vegas. Highly recommend Mark S and JT Wise. They make buying a car a great day More
Cole was very helpful in getting my A/C repaired. He provided excellent customer service. This is my first time using Findlay Honda. Because of the excellent service I received from Cole, I will def He provided excellent customer service. This is my first time using Findlay Honda. Because of the excellent service I received from Cole, I will definitely be coming back for the upkeep of my Honda, most especially if this type of service is the norm. The staff is always pleasant and courteous. by rtoribio More
Comfortable waiting area, great sales person (Darnell), attention to detail. Darnell listened when I told him what I was looking for. He showed me just the right amount of inventory and helped me make the attention to detail. Darnell listened when I told him what I was looking for. He showed me just the right amount of inventory and helped me make the best choice. I love my 'new' 2022 CR-V. Thanks Darnell. More