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Findlay Chrysler Dodge Jeep Ram
Findlay, OH
1,183 Reviews
We welcome you to learn more about how Kable Derrow's Findlay Chrysler Jeep Dodge Ram can make your car buying FUN, FAST and HASSLE FREE. Car shopping is sometimes inconvenient and stressful, and we want to take the hassle out of this all too common experience. If you’re interested in more convenience, less frustration and a process that works efficiently to meet your needs as a customer, then the Buy Smart Promise here at Findlay Chrysler Dodge Jeep Ram will seriously impress with our four-pronged approach.
We Promise You:
- The Best Price Up Front
- Cash Offers For Any Trade-In
- Multiple Financing Quotes In Minutes
- A Team Of Dedicated Non-Commissioned Sales People
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,183 reviews
November 12, 2015
Very Dissatisfied After spending $25,000.00 on a vehicle, the service/ warranty issues have not been resolved. The owner thinks he is above talking to customers, even After spending $25,000.00 on a vehicle, the service/ warranty issues have not been resolved. The owner thinks he is above talking to customers, even when a meeting is requested. With the exception of the service manager, the staff is condescending and rude once the sale is completed. We DO NOT recommend this dealership! More
by eclipse08
Employees Worked With
Chad/ Justin
November 09, 2015
does not stand behind their products Purchased a brand new jeep Cherokee limited. Within the first weeks we noticed wet carpeting in the vehicle so it was taken back to the dealership ser Purchased a brand new jeep Cherokee limited. Within the first weeks we noticed wet carpeting in the vehicle so it was taken back to the dealership service department. After some time the dealership called saying the vehicle was repaired. A few days later we started to notice a musty smell in the car and once again found wetness. So we took it back again this time they said the drain tube was plugged and allowing water in the sunroof and headliner now mind you the dealership said they checked these areas the first time. Since then the car has been at the dealership more than in my garage and is there now waiting on a seal for the firewall (it lets water in too). With that said I have contacted Chrysler trying to get lemon law support but as one can imagine their response is the car is under warranty and we will fix. Well it is still not fixed and smells like mold and only has 1000 miles on it. So after striking out with Chrysler I went to the dealer from whom I've bought numerous new vehicles from and asked them what they could do like maybe buy it back and I would buy another their reply was we can't do that it is a used car now. Please take heed and stay away from this dealership the service ends with the sale. More
by Unhappy customer
Employees Worked With
Service manager and sales manager
May 08, 2015
A problen with the finace manager. The sales process was good, with a acceptable price reached. However, the finance manager used a inflated purchase price when filling out the lease a The sales process was good, with a acceptable price reached. However, the finance manager used a inflated purchase price when filling out the lease agreement. This was not a honest mistake, it was done with intent. When it was pointed out, the obvious error was corrected. The sales manager apologized, the owner has yet to comment. More
by mashek123
Employees Worked With
Randy Shirkey, Finance Manager
